Hi.

 

Right at a beginning I have to say that my internet connection is good. I watch Twitch , YouTube without problems but when I play PRO , I´m getting disconnected every few minutes ( usually 2 or 3 minutes ) . I just play *disconnect* , *logging in* playing again * disconnect* and over and over . Help please . Thanks

Have you tried any other games or is it only PRO you disconnect on?

Hi.

 

Right at a beginning I have to say that my internet connection is good. I watch Twitch , YouTube without problems but when I play PRO , I´m getting disconnected every few minutes ( usually 2 or 3 minutes ) . I just play *disconnect* , *logging in* playing again * disconnect* and over and over . Help please . Thanks

 

Try the following steps in the same order.

 

1. Disable Firewall/Antivirus since they could be causing the issues.

2. Run the game as an Admin and in Windows Compatibility mode.

3. Reinstall the game. Before installing again, first delete all the previous files.

4. Restart your computer.

5. Turn off Bandwidth-hogging plugins and apps such as Skype, Facebook, YouTube.

6. Try a new DNS server.

 

If none of these work, check out the steps mentioned here:

 

 

Here there are other methods that you can try to fix crashes, freezes, etc.

• WINDOWS 7 - CRASH FIX GUIDE
  
• WINDOWS 10 - CRASH FIXES GUIDE
  
• ANDROID - CRASH FIXES GUIDE
  
• MAC - HOW TO ALLOW UNKNOWN SOURCES
  
• LINUX - HOW TO PLAY ON LINUX
  

 

Other possible solutions to the crash issues:

 

• Update your Display/Graphical Drivers
  
• Update your Windows Version
  
• Clear out your Physical Memory or Ram to free up space
  
• Terminate processes you don't need in the Task Manager
  

 

Sometimes, it is even possible that the issue is caused by the unzip software. Therefore, trying to unzip with a different one may help:

• Windows
  
  • Unzip file without using WinRAR or 7zip or, if not used them before, try them.
    

  [*]Mac

  Unzip the client using one of the following sofrwares:

  • The Unarchiver
    
  • WinZip5
    
  • Keka
    
  • BetterZiip
    

 

 

 

 

 

 

Have you tried any other games or is it only PRO you disconnect on?

 

No problems in other games , tried League of Legends and Apex Legends . 40-50 ms most of the time

Try the following steps in the same order.

 

1. Disable Firewall/Antivirus since they could be causing the issues.

2. Run the game as an Admin and in Windows Compatibility mode.

3. Reinstall the game. Before installing again, first delete all the previous files.

4. Restart your computer.

5. Turn off Bandwidth-hogging plugins and apps such as Skype, Facebook, YouTube.

6. Try a new DNS server.

 

If none of these work, check out the steps mentioned here:

 

 

 

 

 

 

 

Oh thanks , no more disconnects <3

Hello @L0lex1,

 

Glad to see your issue is solved, thanks to @Euripides for the help.

Going to lock the thread since the issue is solved.

 

Kind regards, Contrary