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I don't see anyone typing in chat and I can't see mine aswell


Xplaz

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  • 2 weeks later...
4 hours ago, XPlaz said:

bump

Hey there!

I'm really sorry for the inconvenience and the delay.
Could it be possible that your internet connection is very weak? Please check it here and send us a screenshot of you internet speed (download and upload speed).

DO NOT show your IP adress in the screenshot. 
Please also reboot your router and see if it works.

Kind regards,
Exotyc

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

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9 hours ago, XPlaz said:

Screenshot_4.png.ff43c6427268073d4c5a86f89e3d225f.png
that's my internet speed

Have you tried to reboot your rooter? 
Since when do you have this issue?

 

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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3 hours ago, XPlaz said:

Yes i did indeed reboot my router and this issue has been here for maybe 2-4 Months

Has your internet provider changed during that time?
Try to use a VPN and see if the issue will be solved.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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