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Hello @Alexii
 

That Rare Candy has a 14-day cooldown. It will respawn once the cooldown has ended. If the 14 days have passed, there’s a chance you’re a bit earlier than you were last time so it won’t be there yet. 
Make sure the entire 14 days have passed and then try again. If it still does not appear, please let me know.

Have a great day.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

Apologies for the delay. 
 

Your issue should now be fixed. Can you try to claim it once more and tell me if you are successful?

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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