Enouvo Posted April 25, 2016 Share Posted April 25, 2016 PRO Username: enouvo Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: BLUE What have you done before the problem was there? I tried to connect blue server during server offline.Then server online, i tried to connect but i get message :"id really logined" What have you already tried to solve the problem? i tried reset password and login again.But My account has been hacked. My money and my pokemon is disappear . Description and Message Please help me! My id: enouvo Time hacked: 6h20 pm 25/4/2016 -- 7h15 pm 25/4/2016 , Time zone : +7 Bangkok,HaNoi,Jakarta Thanks for reading! Link to comment Share on other sites More sharing options...
Styrbiorn Posted April 25, 2016 Share Posted April 25, 2016 I think i remember someone else having this issue and he got told it was possibly a glitch where the server thinks you are still in game. The advice was to shutdown the game completly including ending the proces, restart the game and try again. I hope this helps for you to. Good luck :) Link to comment Share on other sites More sharing options...
Enouvo Posted April 25, 2016 Author Share Posted April 25, 2016 148657 I think i remember someone else having this issue and he got told it was possibly a glitch where the server thinks you are still in game. The advice was to shutdown the game completly including ending the proces, restart the game and try again. I hope this helps for you to. Good luck :) thanks you . But i tried it, :Frown: Link to comment Share on other sites More sharing options...
Listed Posted April 25, 2016 Share Posted April 25, 2016 you will probably have to wait till a server reboot Link to comment Share on other sites More sharing options...
Windypuff Posted April 25, 2016 Share Posted April 25, 2016 148639 PRO Username: enouvo Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: BLUE What have you done before the problem was there? I tried to connect blue server during server offline.Then server online, i tried to connect but i get message :"id really logined" What have you already tried to solve the problem? i tried reset password and login again.But My account has been hacked. My money and my pokemon is disappear . Description and Message Please help me! My id: enouvo Time hacked: 6h20 pm 25/4/2016 -- 7h15 pm 25/4/2016 , Time zone : +7 Bangkok,HaNoi,Jakarta Thanks for reading! I think you was been lock dead, you will need to wait the next reboot server for login Link to comment Share on other sites More sharing options...
Enouvo Posted April 25, 2016 Author Share Posted April 25, 2016 148674 148639 PRO Username: enouvo Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: BLUE What have you done before the problem was there? I tried to connect blue server during server offline.Then server online, i tried to connect but i get message :"id really logined" What have you already tried to solve the problem? i tried reset password and login again.But My account has been hacked. My money and my pokemon is disappear . Description and Message Please help me! My id: enouvo Time hacked: 6h20 pm 25/4/2016 -- 7h15 pm 25/4/2016 , Time zone : +7 Bangkok,HaNoi,Jakarta Thanks for reading! I think you was been lock dead, you will need to wait the next reboot server for login Thanks for support,But i can login,but my money and my pokemon lvl 100 is disappear ,and many item .. Link to comment Share on other sites More sharing options...
Bluebike Posted April 25, 2016 Share Posted April 25, 2016 Have you used your password for programs or on sites that promise you coins or other high rewards for free? If so, then that might be the problem. Link to comment Share on other sites More sharing options...
Enouvo Posted April 25, 2016 Author Share Posted April 25, 2016 148684 Have you used your password for programs or on sites that promise you coins or other high rewards for free? If so, then that might be the problem. no ,i don't visit any web or programs same that Link to comment Share on other sites More sharing options...
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