Game stock on "Checking for updates"

[Ynosvt]

 

I downloaded the new client and the game is stuck on checking for updates

[Gracee]

the server on maintenance currently I guess, cause myself and a few of my friends are unable to join

[Ynosvt]

I have that before maintanance...

[Beacon]

Hey @Ynosvt,

 

Thank you for the report.

 

If the client is getting stuck on "Checking for updates...", please try the following troubleshooting steps:

• Completely close the client and relaunch it as Administrator.
• Ensure your internet connection is stable and not being blocked by a firewall, antivirus, VPN, or proxy service.
• Delete the current client folder and download a fresh copy of the latest client from the official website.
• Make sure the client is extracted properly before launching it (do not run it directly from inside a compressed archive).
• Add the PRO client folder to your antivirus/firewall exceptions list and try again.
• Restart your computer and attempt to launch the client once more.

Could you also provide the following information?

• What operating system are you using (Windows 10, Windows 11, Linux, etc.)?
• Does the progress bar remain completely frozen, or does it eventually move after some time?
• Are you receiving any error messages?
• Have you tried running the client as Administrator?

This information will help us investigate the issue further.

Looking forward to your response.

 

Beacon
Community Coordinator