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Hello PRO Support, Username: DoZ1 Server: Silver Pokémon: Heatran I am a new player. I used two IV Reroll Tickets on my Heatran, but I did not notice any change. The Heatran had no previous IV changes before this. I have donated more than 300 euros to support the game, and I may have made mistakes before because I am still learning the system. Could you please check my case and help me if possible? Thank you.

Hello PRO Support, Username: DoZ1 I am a new player and I recently used two IV Reroll Tickets on my Heatran, but I did not notice any change after using them. The Heatran had no previous IV investment, and I was not fully familiar with how the system works. I have also donated more than 300 euros to support the game. As a new player, I may have accidentally wasted more IV Reroll Tickets on previous Pokémon without fully understanding the system. This situation made me very upset because these items are valuable and expensive. I kindly ask if you could please check my case and help me if possible. I would really appreciate your understanding and support. Thank you for your time.

Hello PRO Support, Username: DoZ1 I am a new player and I recently used two IV Reroll Tickets on my Heatran, but I did not notice any change after using them. The Heatran had no previous IV investment, and I was not fully familiar with how the system works. I have also donated more than 300 euros to support the game. As a new player, I may have accidentally wasted more IV Reroll Tickets on previous Pokémon without fully understanding the system. This situation made me very upset because these items are valuable and expensive. I kindly ask if you could please check my case and help me if possible. I would really appreciate your understanding and support. Thank you for your time.

IGN: Kyransan Time zone: gmt +2

I'll pay that bamboo for 300k

Glad I could help! Always happy to support. Goodluck with your quest..Take care. Regards DivineGold

Hey @Divinegold thanks for trying to help. I didnt know you must have all Hoenn caught data so that must be it. Thanks again for the help!

Hello @Lgd12 Here’s the full list of conditions you must meet before the Ruins Keeper lets you through: Hoenn Champion 250+ Hours Seen Regi Trio – Must have Regirock, Regice, and Registeel registered in Pokédex. Monkey Path Access Trainers Valley Access Hoenn Non-Legendary Caught Data (Hoenn Pokemons caught data) Relics/Keys – Ensure you have the three relics (Regirock, Regice, Registeel keys). Do you have the requirements mentioned below? Hoenn Non-Legendary Caught Data (Hoenn Pokemons caught data) Relics/Keys – Ensure you have the three relics (Regirock, Regice, Registeel keys).

Since the recent update, the Pokémon distribution across the mining areas in Sinnoh has changed significantly. Some Pokémon required for the Daily News Report quest, although classified as rare, used to be reasonably obtainable without activating MS or completing the region's Legendary quests. After the update, however, some of these Pokémon have become much harder to find. Today, my Daily News Report streak was broken because Cubchoo can now only be found in mining areas that require access to Legendary-related locations unless you have MS. This makes the quest extremely difficult for alternate accounts and new players who have not yet unlocked those areas. Losing a 5- or 6-day streak because of a requirement like this feels too punishing. I would like to suggest reviewing the Daily News Report Pokémon list. It might be worth removing some of the more difficult Pokémon and replacing them with some of the new Pokémon that were introduced to Sinnoh after the update. Please consider this suggestion. I would greatly appreciate your feedback, and I hope the team will take it into consideration. Thank you.

Hello @Epithet t here it is

Hello @Lgd12. Could you provide a screenshot of what the ruins keeper says to you?

So i cant go pass the ruins keeper and i have the 250 hrs played ,the regirock regice and registeel data seen, ofc hoenn champion and the monkey path unlocked. Would like some help. Thank You

Thank you

Hello sir , Wtb this 2 pokemon now or when u r free can u message me in discord. IGN : Madhanmanchala. Discord : madhan_manchala.

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Hello! Thank you for the additional information. Since both of your accounts are able to connect to the Gold server and there are currently no issues affecting the Silver server, this does not appear to be an account-related or server-side issue. Please try connecting using a different network (for example, by switching from Wi-Fi to mobile data, or vice versa). If that is not possible, you can also try using a VPN. Kind regards. Hallowglow.

Ign: PoppaChav Time Zone: USA ET

Hello Hallowglow, Thank you for your response. I waited and tried logging in again, but the issue still persists. I have tested with both my main account and my alt account. Both accounts can log into the Gold server without any issues, but both receive the same error when trying to connect to the Silver server: Failed proxy 1/8 C8583645 Connecting to Silver Establishing connection... Login canceled Since the issue occurs on multiple accounts and only affects the Silver server, it does not appear to be account-related. Could you please check whether there is an issue with the Silver server or its proxy, or advise if there is anything else I can try? Thank you for your time and assistance. Kind regards, Main account : madhanmanchala Alt account : Madhanmadhan

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