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Hello! I'm very sorry for the delay in getting back to you. I've already discussed your case with the appropriate team, but unfortunately, there's nothing we can do for you in this situation. I completely understand your frustration, especially after not getting the results you were hoping for from the IV Shuffle. However, IV rerolls are entirely random, and once completed, their results are permanent and cannot be reversed. Unfortunately, a refund isn't possible either, as the IV Shuffle was successfully used, even if it didn't produce the results you were hoping for. I'm truly sorry that we can't offer you a different solution. Since there's nothing further I can do to assist you with this matter, I'll go ahead and close this thread. If you need help with anything else in the future, please feel free to create a new one. Kind regards. Hallowglow.

Hello! Since there hasn't been any response for a while, I'll go ahead and close this thread. If you still need help or have further questions, feel free to make a new one. Have a great day! Kind regards. Hallowglow.

Hello! Since there hasn't been any response for a while, I'll go ahead and close this thread. If you still need help or have further questions, feel free to make a new one. Have a great day! Kind regards. Hallowglow.

Hello! Since there hasn't been any response for a while, I'll go ahead and close this thread. If you still need help or have further questions, feel free to make a new one. Have a great day! Kind regards. Hallowglow.

Hello! Since there hasn't been any response for a while, I'll go ahead and close this thread. If you still need help or have further questions, feel free to make a new one. Have a great day! Kind regards. Hallowglow.

Hello! Since there hasn't been any response for a while, I'll go ahead and close this thread. If you still need help or have further questions, feel free to make a new one. Have a great day! Kind regards. Hallowglow.

Hello! Since there hasn't been any response for a while, I'll go ahead and close this thread. If you still need help or have further questions, feel free to make a new one. Have a great day! Kind regards. Hallowglow.

Hello! Regarding Charizard and Marowak, unfortunately, we're unable to restore their caught data. You'll need to register them in your Pokédex again. As for Articuno and Moltres, you'll need to obtain their seen data by battling them at the locations mentioned in my previous message. I understand this may be frustrating, but unfortunately, there's no further assistance we can provide in this case. The missing caught data will need to be registered again, and the seen data can only be obtained by encountering these Pokémon at their designated locations. Since there's nothing further I can do to assist you with this matter, I'll go ahead and close this thread. If you need help with anything else in the future, please feel free to create a new one. Kind regards. Hallowglow.

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Rng spot, not the same everytime.

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Would be nice having a new section for WTB, where people could ask for a poke and then the seller just post a picture of the pokemon with price so if the interested in buying it could accept the offer and then buy the pokemon Maybe something similar to this:

Hi Hess88, Thanks for reaching out, and I’m sorry you didn’t get the Clone Charmander after putting the effort into the quest. I believe this was not a bug. During the Dark World quest, you need to avoid losing (having all your Pokémon defeated) 5 times. If you lose 5 times, you’ll receive the regular version of your chosen starter from Oak instead of the Clone, and you won’t need to battle him. For this reason, it is not possible to replace your Charmander. I’m sorry for any inconvenience caused. Kind regards, Brambleghast

Hi Sangvip97! I'm glad everything is resolved. I'll close this thread as completed. Good luck with PvP! Kind regards, Brambleghast

Someone messaged me in game yesterday i unfortunately wanted to add him as a friend as he had a hlw ralts which i want to buy now, i forgot to add him and now dont know how to find him. can any mod pls help me with this. will appreciate it

I found it, sorry if this causes any inconvenience.

Dear Staffs, Some time ago (I don’t recall exactly when), I purchased a Volcarona with the "Swarm" ability from another player—I don’t have a screenshot of it, but I do remember seeing it in my PC recently. Today, however, when I went to use it for PvP, I couldn't find it. Could you please help me check its ID? I’m worried that I might have accidentally released it, or perhaps I traded it away and someone else currently has it. Looking forward to hearing from you

Hello Admin, During the Halloween Darkrai event, I followed all the steps exactly as shown in a YouTube guide. However, when I talked to Professor Oak, I didn't have to battle him. He simply gave me a regular Charmander instead of the Clone Charmander. Could you please check if this was a bug and, if possible, replace my regular Charmander with the Clone Charmander? Thank you for your help!

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