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Eyebeam

Former Staff
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Everything posted by Eyebeam

  1. Hello, Red and Blue servers have been merged into Silver server. You will need to go through the merge process on the Dashboard, don't worry, your progress is still there. Simply complete the merge and you will be able to continue playing on Silver server without having to start over. Make sure to read the Server Merge FAQ for any info about the merge. In case you run into any issues while merging, please check out the other threads in General Support area to see if you can find a solution there. Let me know if you are successful in merging your accounts here. Looking forward to your response, until then, Have a nice day!
  2. Hello, Please try the Mediafire link, you should be able to download from there. Let me know if you are able to download from Mediafire, in the meantime, Have a nice day!
  3. Hello, Unfortunately Paypal is the only way to donate and acquire coins. You can buy coins from other players with ingame money, however. Apologies for the inconvenience, Have a nice day! - Locked -
  4. Hello, Server transfers are not possible now. I can not tell if it will be possible in the future or not with certainty. Gold server is the old Yellow Server, Red and Blue have merged, Yellow stayed exactly the same as before, minus the name change. Meaning Gold and Silver servers are completely separate. Have fun on the new Silver server, Have a nice day! - Locked -
  5. Are you ingame now? If you are, please let me know your username and log out so we can help you. EDIT: Your problem should be fixed now, please let me know if everything is alright now.
  6. Hello, This is a small crash and server should be back up shortly, Please stay patient, apologies for the inconvenience. Have a nice day! - Locked -
  7. Hello, Server will be back up shortly, this is a crash and not a maintenance. Please stay patient, apologies for the inconvenience. Have a nice day! - Locked -
  8. Hello, Please stay patient for now, i will let you know in this thread after i find out more about your problem. Have a nice day!
  9. Hello, 200h is needed on both accounts separately. This is to prevent unnecessary account spam. You will have to choose the merge option. About your outfit, at this moment due to some issues there is nothing that can be done, however i will see what can be done later. I will reply in this thread after i am able to do something about your outfit. Apologies for the inconvenience, Have a nice day!
  10. Hello, Can you please describe your issue in more detail?
  11. Glad i could help, enjoy! - Locked as Solved -
  12. Hello, Unfortunately there is nothing we can do for you. Removal of friend lists is one unfortunate side effect of merging the servers. I can assure you that the social aspect of the game is not low priority, this is simply because not everyone will go through the merge process at the same time. Apologies for the inconvenience, Have a nice day! - Locked -
  13. Hello, Have you deleted the previous PRO files before attempting to download the new client? If not, please delete every PRO file from your Android, then download the apk and try to install it. If you did that and still can't install the apk, please let me know and we will see what we can do for you. Looking forward to your response, until then, Have a nice day!
  14. Did you merge your accounts, and in case you have and got the incorrect password message, did you change your password?
  15. Hello, Red and Blue servers have merged and are now one server, called Silver. If you played on Red or Blue, please read the Server Merge FAQ. In there you will find everything you need to know about the merge and what you need to do. If you have been playing on Yellow, which is now called Gold, all you need to do is download the new client. In case you have any further issues, please post them in HERE. Have fun on the new Silver server, Have a nice day! - Locked -
  16. Hello, Did you have this problem after the latest maintenance? Last maintenance should have fixed this exact issue for everyone. Please let me know when is the last time you logged in and had this problem, Until then, Have a nice day!
  17. Hello, Please change your password and you should be able to login afterwards. Have a nice day! - Locked -
  18. Did you go through the merging process?
  19. Hello, You need to change your password on the dashboard in order to be able to login. Have fun on the new server, Have a nice day! - Locked -
  20. Please read the Server Merge FAQ that i linked in my previous post.
  21. Hello, those who have more than 1000 Pokemon will not be able to merge their accounts. You will need to keep both of your accounts, just like the Server Merge FAQ states: Q: What happens if my Pokemon and Items are over the limit allowed and I don't want to make a new account and merge everything into one? A: Items will cap at 999, the rest will be cut. And as for Pokemon, you will be forced to keep both accounts if the combined total is over the 1000 Pokemon limit. Feel free to trade over your Pokemon yourself afterwards however, you will still keep both accounts and everything on them. Have fun on the new Silver server, Have a nice day! - Locked -
  22. Hello, Please change your password on the dashboard, it should work after that. Please let me know here in case that doesn't work either. Looking forward to your response, until then, Have a nice day!
  23. Hello, Please read the Server Merge FAQ. You will find everything you need to do in order to be able to play on Silver there. For those that get the invalid password error after merging, please change the password, it should work after that. As BugloverV2 stated, EVERYONE who played on Red or Blue need to go through the merging process in order to be able to log in on Silver server. In case any of you have any further issues, please post in this thread and we will do our best to help you. Looking forward to your responses, until then, Have a nice day!
  24. Hello, Blue and Red servers are down for extended maintenance(10-20 hours) due to those two servers being merged. Please stay patient until the maintenance is done. In the meantime, you can read everything about the merge in the Server Merge FAQ. Have fun on the new Silver Server, Have a nice day! - Locked -
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