Hello,
Unfortunately we can not restore any Pokemon, items or money that were lost due to a crash. Crashes are unexpected and never intentional, sadly they are something we can not fully control, but we are constantly working on improving server stability and reducing the amount of crashes. Please keep in mind that this game is still in open beta, and sudden crashes are sometimes unavoidable.
Also, you can still obtain more Rotoms from other sources, such as Morty boss reward or Excavations in Hoenn.
I apologize for the inconvenience,
Have a nice day!
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