Xylos

Hey[uSER=2155034] Sunachi[/uSER], this is not really a bug, Metronome is unfortunately not coded yet and can´t work therefore. The move may be coded in future but there is no ETA. You can check the update log from time to time to always stay up to date. Now, since everything should be clarified, I will lock this topic. Have a nice day! :) Regards Xylos

Hey[uSER=2055445] Gentletouch,[/uSER] firstly, Im sorry for this inconveniences. Your last thread was answered at wednesday, since wednesday we have another new PRO version for Android users because for some players, like you, it was not possible to catch wild Pokémon. Please download again the newest version of PRO at your Android device, you can find the newest version of PRO on our Download Page. Make sure to delete all previous PRO versions before you download a new. This version should work 100% fine. Let me know if you have any issues. Regards Xylos

Hey[uSER=1391058] gohangaming07,[/uSER] Im sorry for inconvenience. Can you name me this Pokémon? This is a bug which can appear when you merge your account while you haven´t finished your current region. I can move them into your Pc box and you can continue your game. :) Regards Xylos

Hey you two, firstly, Im sorry for this inconvenience. When you get a Invalid username or password message, you most probably have to merge your account, you can do that like at following example: Make sure to select the right main server! If you dont really know what the merge is and why you have to merge, take a look at our merge FAQ. In case you have successfully merged your account but still cant enter the game with the same error appearing (@FantasyKiller), make sure to read our Merge Issue FAQ Let me know your results. Regards Xylos

Hey[uSER=1537351] rashondra,[/uSER] right now I cant see any issue regarding your account. May it be solved as you have merged your account? Let it me know. ^^ Regards Xylos

Hey[uSER=1834051] n9ne1987,[/uSER] Mega Pokémon are planned to be implemented but the is currently no ETA. It still needs a while. You can always stay up to date by checking our Update Log form time to time. There are also no plans yet how to get the Mega Stones etc. Regards Xylos

Hey[uSER=548649] trungneo,[/uSER] Im sorry for this inconvenience. Please download PRO again to get the newest version of it, make sure to delete all previous PRO versions before you start the download. You can find the newest downloads at our Download Page. Let me know if it works. ^^ Regards Xylos

Es sollte jetzt gehen, du kannst dir die aktuelle Version von PRO in unseren Downloads herunterladen. Stell sicher, dass du alle alten Versionen löschst, bevor du die aktuelle Version herunterlädst. Wir halten euch immer auf dem laufenden in unseren Update logs und auf unserem Discord Server. The Android version should work now, you can download the newest version at our Download site. Make sure to delete all previous PRO versions before you download the newest version of PRO. We keep you up to date at our Update Logs and our Discord server. Um auf die Initialfrage zurückzukommen, es ist im Prinzip genau wie[uSER=1376782] Kingpin19[/uSER] es beschrieben hat. Es gibt keinen direkten deutschen Support, anderssprachige Website Versionen sind geplant und werden auch bald online kommen, was aber nichts an der Hauptsprache ändert, welche immer English bleiben wird, genauso wie im Spiel. Ihr könnt mich immer gerne kontaktieren falls ihr mit der englischen Sprache nicht so zurecht kommt, hier im Forum via PM oder in Discord. Mein Discord tag ist: Xylos#3166 To answer the original question, like @Kingpin19 already mentioned, there is not really a german support, a multilanguage website is planned and will come online soon however, main language will remain english. Since all questions are answered, I will lock this topic now. Have a nice day! ^^ Regards Xylos

Hey @MrMoonCar, the item Lucky Egg is not ingame and will never be aviable, the same with all items which affecting EXP, money or Pokémon spawns. I hope I could clarify that. I will lock this topic now as it is answered. Have a nice day. ^^ Regards Xylos

Welcome to PRO! :D Nice that you came already in touch with the forums ^^

Farewell.

Hey[uSER=2154825] Claaax,[/uSER] Im sorry for this inceonvenience. Please try following out of our issue thread, which is usually helping for general crash issues: In case it should not work, please send us your crash log. Let me know the outcome! :) Regards Xylos

Hey [uSER=2127077]Michele99,[/uSER] Im sorry for inconvenience. Please tra following: You can skip the steps you have already done. Let me know if it works. Regards Xylos

Moved! Good luck and have fun in Johto! :) Regards Xylos

Nice!^^ Glad the issue is solved. I will lock this topic now as the problem is solved. Have a nice day. Regards Xylos

Hey[uSER=1116913] Borutal[/uSER], Im sorry for inconvenience. It is a bug which can appear when you merge your accounts while you havent finished your current region. When you name me your wrong placed Pokémon, I can move them to your PC box. :) Regards Xylos

Nice, since the proble is solved, I will lock this topic now. Thanks to xXBlackAshXx for the nice support! :) Have a nice day. Regards Xylos

Hey[uSER=429346] BlackBarbare01,[/uSER] Im sorry for inconvenience. Unfortunately we can not refund any lost items, Pokémon, cooldowns or game progress at all. Please read following: Like said, there is unfortunately nothing we can do in your case, sorry. Regards Xylos

Hey[uSER=1924940] Deo92,[/uSER] yes, the problem should be resolved. Make sure to delete all previous PRO versions before you download the newest version at our download page: https://pokemonrevolution.net/download.php (Aviable since yesterday) In case you have done that and still cant play, please try to re-download the file and let me know if it works. Regards Xylos

Hey[uSER=2160088] Kropeczka13,[/uSER] in case you feel a bit unsafe by trading with random players, you can request the help of a staff member for a trade evolution, of course you can do that ingame but in case there is no staff member aviable at the moment, we have created this forum thread. Make sure to visit it. :) Otherwise do always a screenshot of the trade you have done, in case the traded user dont want to hand back the Pokémon for no reason, you can report him at our Report Center - Evidence needed! I hope I was able to help with that. I will lock this topic now as its answered. ^^ Have a nice day! Regards Xylos

Hey[uSER=1246930] Plucas1[/uSER], Im sorry for the inconvenience. Unfortunately we can not refund any lost items, Pokémon, cooldowns or game progress at all. Please read following: Like already said, there is unfortunately nothing we can do in your case. Regards Xylos

Hey[uSER=1391058] gohangaming07[/uSER], the server were down due a update. It should work again, test it. :) Regards Xylos

Hey[uSER=1968890] SIO2020,[/uSER] it seems like you have the seen data of Mega Latias, which is enough to move forward regarding your current quest, Sorry for the EXP you lost, however I think that´s not the worst thing. ^^ Everything should be correct. In case you try to end the quest but something is not right, means you can not end the quest, let it us know in our Bug Resolution Center. But for now Im closing this topic as it seems everything is alright. Have a nice day! :) Regards Xylos

Hey, please try disabling your full-screen optimizations of the game. You can do that by clicking on the application, properties, selecting compatibility and mark the box that says 'Disable full screen optimizations', click okay and apply the change. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options: • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version (Particularly this one because it works on your Windows 10 PC and not your Windows 7) • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Let me know if it helps. Regards Xylos

Hey[uSER=2142760] Kaios2Carol,[/uSER] Im sorry for the inconvenience and the frequent updates and bug´s. However, a new phone version of PRO is out! Try it out, you can find the download links right here: https://pokemonrevolution.net/download.php Regarding your problem on your PC: Let me know if it works. Regards Xylos