Xylos

Hey[uSER=287863] 1ydal5Jacob,[/uSER] I have no idea if it is the same way in PokéOne as it is a complete different game and this forum is only for Pokémon Revolution Online. In PRO it is like in the normal games, it does not learn any move by level up if eolved to Raichu. To know how it is in PokéOne, you have to try to contact their support. Here is their Discord server: https://discord.gg/bNYRTFn This is all I can do for you, I hope it helps in some way.^^ I hope you have a good day! :) Regards Xylos

Hey[uSER=1460967] VelocityKinq[/uSER], Im sorry for this inconveniece. Indeed, you have successfully merged your account. Take a look at this quote out of our merge issue FAQ: Please try to change your password how mentioned. Let me know if it works. :) Kind regards Xylos

Hey[uSER=2166098] donatorlover,[/uSER] this is the General Support forum, a forum to help people who need some support in a general wise. Your topic just was moved in a proper sub forum as it does not fit in the General Support subject, we havent deleted it or edited it in any way. I hope I was able to clarify that. Have a nice day. Regards Xylos - Locked as answered -

Thanks, and indeed, you have merged your account successfully and dont have your Pokémon on it while your progress is saved. This happened due a server clean-up. Is there anything special you like to have? Because this account didnt even had the first badge and has a very low game progress at all. Regards Xylos

Hey[uSER=759750] Sayra,[/uSER] Im sorry for inconvenience. Firstly no, there is no problem with the pc version, except some server crashes. You should not have any problems to play on your pc. Since you are trying it already for 2 days, may it possible that you havent updated your PRO version yet? In case you havent, you get following login message: Your Pro Version is out of date and should download the new one at our downloads. Make sure to delete all old versions first to avoid any problems. :) In case you already have downloaded the new version, is there something special happening when you try to connect to the server? Please try to describe what you see and what happends. Make sure to try to from again since the server was on maintenance for some time. Let me know the outcome. :) Regards Xylos

Could you name this account? Because it seems not to be the account you are writing with since this account was never affected by the merge. Regards Xylos

I moved the topic into the General Game talk section as thats the proper sub forum. :) Just as a note: There are no plans for a new region neither for legendarys with base stats of 601+ But if there would be a new region we could vote, I´d take Unova.

Hey[uSER=2116855] pokeman111,[/uSER] Im sorry for inconvenience. We are aware of the frequent crashes regarding the silver server, sorry for that. The problem is beeing worked on. Keep in mind the game is still in beta and crashes can happen any time. Regards Xylos

Hey @FilDC Im sorry for the inconvenience like rmulvany already mentioned, the issue is known and is beeing worked on. Regards Xylos

Hey[uSER=758199] aggf,[/uSER] Im sorry for this inconvenience. Unfotunately it is not possible to refund any lost items, Pokémon, cooldowns or game progress at all. We are sorry for that but there is really nothing we can do in your case. Kind regards Xylos

Aight, glad the issue is solved. Thank you to keep us up to date! :) I will lock this topic now as the issue is solved. Have a nice day. Regards Xylos

Hey[uSER=68078] Diegogo,[/uSER] Im sorry for the inconvenience. Right now it is not decided if a refund will happen in any way and in which scope. If there is any refund or whatever, it will be announced. Take a look at our Discord or our Announcements from time to time. Regards Xylos

Hey, Would be nice if you could test again to login an tell me what happends if you cant. Regards Xylos

Hey, Im sorry for inconvenience. At the time you have created your topics, the server were down due a crash, this can happen sometimes, sorry for that. You should be able to login again, if not, hit me up at this topic and explain what exactly happends. In case you play on andoid, read following: Regards Xylos

Hey you three, Im sorry for inconvenience. At the time you have created your topics, the server were down due a crash, this can happen sometimes, sorry for that. You should be able to login again, if not, hit me up at this topic and explain what exactly happends. In case you play on andoid, read following: Regards Xylos

Hey[uSER=593048] damanhko,[/uSER] Im sorry for this inconvenience. The PRO server are kinda instable right now and we also had some maintenances which required a locked server. Sorry for that but that was needed to update the game. In case you play on the android version, please read this: Since you you mentioned some very frequent crashes, if you know they are not caused by the servers, take a look at our general issue guide which usually helps for crashes not caused by the server: Keep me up to date. Regards Xylos

Indeed, thats kinda weird. However, Im glad your Pokémon is not lost due a rollback. :) I will lock this topic now as it seems the issue is solved. Have a nice day. ^^ Regards Xylos

Hey @Safkan18[uSER=1739210],[/uSER] you can find a Dragon Scale at following locations: For information and locations of any item, feel free to use our Item Guide. The guide may not cantain all information, maybe not for this item too, which is the reason why I want to keep this topic open in case someone else want to add other locations of a Dragon Scale. :) Regards Xylos

Hey[uSER=2135000] SirTesta,[/uSER] Im sorry for this inconvenience. We are sorry for that. Like mentioned, crashes can happen any time and there is nothing we can do in such a case. All you could do is to wait a bit and check it the server are really stable in a time after a crash/maintenance. Kind regards Xylos

Hey[uSER=1942415] Cocobutter92,[/uSER] Im sorry for this inconvenience. You most probably play the android version of PRO which is currently not working correctly, the issue is known and is beeing worked on. Unfortunately there is no ETA for the fix. We keep you up to date at our update log and at our Discord server. Regards Xylos

Hey, Im sorry for the inconvenience. The problem is known and is beeing worked on, please stay patient. We keep you up to date at our update log and at our Discord server. Once again, sorry but at the moment there is nothing you can do but waiting. Regards Xylos

Hey you three, it appears that the game is currently not working for android user. The issue is know and is beeing worked on, please stay patient. Sorry for the inconvenience. :( Regards Xylos

Hey[uSER=2141972] Stoney,[/uSER] unfortunately it is not possible to turn off your Membership neither is is possible to stop the effect of it. Im sorry for that. :( Here a small overview of all features of a Membership to avoid more missunderstanding in future: Once again, sorry but there is nothing we can really do. I will lock this topic now as the question is answered. Regards Xylos

Hey[uSER=1787258] ElMayson,[/uSER] Im sorry for this inconvenience. Please try our suggested steps mentioned in your issue thread which usually helps in most cases: In case it should not work, can you send us your crash log if there is one appearing? Regards Xylos.

Hey[uSER=1815614] Bermie25,[/uSER] Im sorry for inconvenience. Your account data is not really lost, you can easily "restore" your account by merging it. To know what exatly the server merge is and why it has be done, take a look at our Merge FAQ. Here a quick example how to merge: How to merge: Step 1: Login in your dashboard and click on Merge is required! Step 2: Make sure to select the right main server! :) (Red in your case) In case you can not login after a successful merge, take a look at our Merge Issue FAQ. Kind regards Xylos - Locked as answered -