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Xylos

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Everything posted by Xylos

  1. Im not sure what you mean but the new client which is available soon might fix this problem. When the new client will be released, will be announced in our Official PRO Discord.
  2. Xylos

    box bug

    If you have any Pokémon stuck in your party, please mention it here.
  3. Hey jonpain, Im sorry for inconvenience. We will have soon a new client downloadable which will fix many bugs. Please download this new client once it is available. We will announce when the client is available in our Official Discord Server. Make sure to delete all previous PRO versions before you download a new. In case the new client didnt solved your problem, let it me know at this topic. Regards Xylos
  4. Okay, please wait for the new client which might fix this bug. We will announce it when the new client is downloadable in our Official Discord Server. Make sure to delete all old PRO versions before you download the new client. In case you still have the bug, after you downloaded the new client wich is comming soon, please create another General Support topic. :) Regards Xylos
  5. Im sorry for the inconvenience. Indeed, a new client will be released soon. We will announce it in our Official Discord server when exactly the new client is out. Juts in case the new client should not fix the issue, please create a new forum topic. :) Regards Xylos
  6. Since everything seems to be clarified, I will lock this topic now.^^ Have a nice day.
  7. Will be fixed with the next client which will be available soon. When exactly the client is updated, will be announced at our PRO Discord Server. Make sure to delete all old PRO versions before you download the new client. Regads Xylos
  8. In order to fix many bug's, yes. It will be announced at our Official PRO Discord. We are really sorry for the inconvenience. Regards Xylos
  9. Update: This bug will most probably be fixed with the new client. Just in case it should not => New General Support Topic. :) Regards Xylos
  10. Hey Ciclopentano, Im sorry for the inconvenience. This is a client bug which occurred for some users. A new client will be available soon and the bug migh be fixed with this update. We will make an announcement at our Official Discord server when the new client is online. Make sure to delete all old PRO versions when you want to download the newest client. In case the bug is not fixed with the new client, please create another General Support topic. :) Regards Xylos
  11. Hey, fuzzbop Im sorry for inconvenience. A new client will be available soon, I cant really tell you if also for Linux. When the new update is out (Soon) and there is still no Linux version, reply here and I can forward it. :) Thanks for the report. Regards Xylos
  12. Update: The bug has been fixed but it needs a new client to fix the bug. The new client will be available soon. :)
  13. Hey ARYA108, Im sorry for the inconvenience. Thank your for your report. I have forwarded the problem! This issue will probably be fixed with the next client update which will come. Regards Xylos
  14. I have forwarded the problem. You can also try our troubleshoot. But the problem might be fixed with the next client which is comming soon. Like mentioned, if it does not help, please wait for the next client and see if it works there. If it still should not work, please create a new topic. :) Once again, sorry for the inconvenience. Regards Xylos
  15. Update: The bug has been fixed. With the next client update you wont have this issue anymore. I will lock this topic now. If you have any stuck Pokémon in your party, please create another topic. Regards Xylos
  16. Hey redxiii09, feel free to bump your appeal with a reply under your topic every 24 hours. A moderator will work on it as soon as possile, in meanwhile please stay patient. :) Regards Xylos
  17. Forwarded the problem, thank you for letting us know. :) @KaikiDeshu Can you tell me where you have caught them? Regards Xylos
  18. Im glad I could help. :) Now, as the question is answered, I will lock this topic. Have a nice day! Regards Xylos
  19. Like mentioned, they will be added from time to time. They wont be added all together. I can not tell you if any new pinkan Pokémon is catchable at the moment. You have to stay patient and wait for new announcements in our Spawn change log or in our Official Discord server. Do you have any further questions regarding this topic? :) Regards Xylos
  20. Hey joseph101, Trace should work properly now as it got updated in the update in august. In this update was nothing done regarding this ability. You can see all updates in our Update Log. If you are aware of any bug regarding this Ability, feel free to report it in our Bug Resolution Center. Regards Xylos
  21. Can you describe when the game crashes? Is it when you do something specific or is it completely random? Also, is there any crash message/log? Regards Xylos
  22. Hey TRINCAXINHA, Im sorry for the inconvenience. A website with different languages is already in work. Updating to the newest PRO version is easy: Delete all previous PRO Versions to avoid any kind of bugs Download the newest version at out Download Page Unzip the data and play Let me know if everything is clarified. :) Regards Xylos
  23. Hey S4mucaa3000, Im sorry for the inconvenience. Please try to delete all old PRO versions and re-download the newest PRO version on your device. PRO Downloads. Let me know if that works. Regards Xylos
  24. Hey sTeVeCueloBelo, Im sorry for inconvenience. It seems that you haven't merged your account yet. The merge is needed in order to login on the silver server. What the merge is and how to merge properly, is noted in our Merge FAQ. Here a small quote out of it where is explained how to merge: Don't forget to select your right main server! (Red in your case). In case you have successfully merged but still can't login or have any other issues, please check out our Merge Issue FAQ. Kind regards Xylos
  25. Hey Joguar, Im sorry for this inconvenience. Can you try to delete your current PRO version and all other old PRO versions and re-download the new client? PRO Downloads Let me know if that helps. Regards Xylos
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