Astraea

Hi Jero5314, Please tell me what Pokemon you'd like moved to your PC. Kind Regards, Astraea.

Hi Zyuohgereagle, Your account has been unmerged; please note that this is a special case considering the amount of progress you had on your main server. We do not normally fulfill these requests, and like Spacemuffin and CheefSweetLeef mentioned, you would have been stuck with redoing your story and quest progress otherwise. This time, please select the Blue server as your main server; we will not be able to undo the process for you again, so please don't make the same mistake! Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

Great, since your issue has been solved, I'll be locking this.

Hi, Said Pokemon have been moved from your party to your PC; can you have a look and confirm that for me? Kind Regards, Astraea.

Please make an appeal in the Discipline Appeal Subforum. General Support is not the place to appeal a ban. Kind Regards, Astraea. - Locked -

Hi kimiwadare82, Don't worry about it! Welcome back to PRO and I hope you have a good time playing! Kind Regards, Astraea. - Locked -

Hi kimiwadare82, Are you sure you're logged into the right account? You may also want to check your account kimiwadare, as it appears you had 213h of playtime on said account before the merge. Also, be sure to select the Red server as your main server when merging to prevent any possible merge issues. Kind Regards, Astraea.

Hi there, At the time of your post, the server had recently crashed. PRO Discord is the best place to be updated on the current maintenance and approximate downtime. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Hi Jaber314, Sorry for the long delay of response to your appeal; we get multiple pages worth of appeals per day, and as a result, your appeal can get buried. To counteract this, you may bump your appeal every 24 hours for visibility. As I'm sure you know, don't speak about your ban here. With that said, I'm locking this thread; the staff members who issued your ban will respond to you when available. - Locked -

Hi jonson123, Make a post in Discipline Appeals; General Support is not the place to talk about your ban, as stated in the General Support rules: With that said, locking this. - Locked -

Locking this as player figured out how to merge.

Hi Kagerou111, Do you have screenshots of this, where it specifically doesn't work in Kanto Move Relearners, but it doesn't in Johto Move Relearners? Kind Regards, Astraea.

Welcome to PRO!

Hi Darkb0y, Your name isn't deemed inappropriate by PRO Staff nor is it inappropriate for a PG-7 environment. In regards to your name change, the Name Change Request Thread is closed; you will simply have to wait until PRO Staff open up the possibility to players again. As there is nothing more I can do for you, I'll lock this thread; have a good day. Kind Regards, Astraea. - Locked -

Hi Mashimuro, You cannot transfer at the moment; you'll have to wait for the next time Eaty opens up requests for Server Transfers. With that said, I'll lock this topic now. Have a good one. Kind Regards, Astraea. - Locked -

Hi, You'll need to tell me which two Pokemon you are talking about in order for me to move them. Kind Regards, Astraea.

Hi there, We didn't delete your account info, actually, it's completely safe. The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Lastly, I'd like to remind you that profanity is against our rules, so please refrain from using such language when using the forums, and also in-game. I've edited your post to make it abide by our PRO Rules. Kind Regards, Astraea.

Locked as user has already made a post in appeals.

Hi AlyssaGamiing, Unfortunately, we cannot transfer your mount from SIlver to Gold. Furthmore, players on both Red and Blue got placed into Silver, they did not have a choice of going to Gold, and Yellow was simply renamed to Gold. If you like, you can tell your friend to make a post in the General Complaint Area and I can try to help him recover his account. The best I can do for you is to let you know that you can obtain a free Arcanine Mount by doing the Arcanine Quest, and furthermore, certain bosses will give mounts as rewards for defeating them. Here is a list of bosses that drop mounts upon defeat: For information on these bosses, feel free to check out the Boss Guide to start and strategize! As there is nothing more I can do for you, I'll now lock this topic; have a good day. Kind Regards, Astraea. - Locked -

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, Tell me which Pokemon you are unable to move and I will move them to the PC for you. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi Hawkpiper, It is not possible, especially from an account that was caught under clear use of automation software, as those game objects were illegally obtained. With that said, I'm locking this topic; if you want to appeal your ban, use the account that was banned. - Locked -

I'll be locking this thread as it is fairly outdated and the user is suspended, therefore he cannot update it. Due to how popular the quest is, I've made an updated Event Moves Quest Guide. - Locked -

You should have been sent to your last visited Pokecenter. Can you have a check? Additionally, if this ever happens again, use an escape rope, or try to get into a friendly battle and lose or disconnect in the battle; with this, it should send you back to the middle of the Pokecenter. Kind Regards, Astraea.