Astraea

Hi Goldreborn, It's not a bug; you simply have not yet caught an Ampharos and will need to do so in order to continue to progress through the quest. Make sure to double check all requirements before posting a bug report! Kind Regards, Astraea.

Welcome to PRO!

Locking this as OP has appeared to figure out the solution!

Welcome to PRO, I like your name!

Welcome back!

Welcome to PRO, DG!

Welcome back Ryan!

Hi ModdedWolf, Did you obtain the HM Surf? You can obtain it from inside this house, which is located in Safari Area 3. The HM will appear as a Pokeball on the table. When you are teleported to the Safari Entrance follow these directions to get to Safari Area 3: East to Safari Area 1 -> North-East to Safari Entrance -> West to Safari Area 2 -> South to Safari Area 3. If this wasn't your issue, please be a bit more clear exactly what is happening so I can do my best to troubleshoot this with you. Kind Regards, Astraea.

Hi there, You can change your e-mail by clicking your name in the top-right corner and selecting "Account Details". You should be brought to a landing page; on the e-mail line, click "Change" and you'll be prompted to change your e-mail. Now, you'll be prompted to enter in the new e-mail and your current password; keep in mind that you may need to reconfirm this e-mail, so make sure it's typed in correctly! Afterward, "Save" and you're good to go! Kind Regards, Astraea.

Hi Crakuna, You've been unmerged, please select the correct main server this time and fully read the dialogues before proceeding as the only staff who can unmerge players are the developers themselves, and they're quite busy. Kind Regards, Astraea.

Welcome back, enjoy.

Locked as solved.

Hi AleksanderRoman, This is because you're using the old site, which is no longer functioning. Here's the correct URL that you need to use: https://pokemonrevolution.net/dashboard/ Let me know if using that URL solves your issue. I'll also leave this topic open in case you have any further concerns. Kind Regards, Astraea.

Hi Hewyr, The Geodude is now in your PC; can you have a check and confirm that with me? Kind Regards, Astraea.

Welcome back! Check out the Downloads & Update Logs as well as the Ingame Update Log to check out what new content we've added!

Your Gardevoir is now safe in your PC. Next time please post in the Restore Pokemon Megathread. With that said, have a great rest of your week. Kind Regards, Astraea. - Locked -

Solved in-game, locking this.

Hi there, Your Red game data is safe, you simply need to merge first before logging into Silver. The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi TheOldNite, First, please make sure your password is alphanumerical. If so, can you try to log into Silver in-game and see if you can successfully login there? I've merged for you so we can test this out. Kind Regards, Astraea.

Hi D34th, Unfortunately, for you to complete the Youngster Joey quest, the Rattata needs to specifically be a Rattata, not a Raticate, so fixing the OT in this case wouldn't do much other than aesthetics. We're also unable to 'de-evolve' the Pokemon for you I'm afraid. In the future, if your friend wants to trade over a Pokemon he recently caught, check if it has an ID. If it's ID is 0, please do a quick re-log so the the Pokemon gets an ID before trading! Kind Regards, Astraea.

Hi flsh, Aw, thank you! I hope you have a great evening as well. I'll now lock this topic as your issue is solved; I hope you enjoy Sinnoh! Kind Regards, Astraea. - Locked -

Hi flsh, Said Pokemon are have been moved to your PC; please log in and have a check for me! Kind Regards, Astraea.

Hi Dromus, Please go through the merge process again and select Blue as your main server this time! Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Kind Regards, Astraea.

Hi Dromus, According to the database, you had 135h of playtime on Blue, and 0h of playtime on Red before the merge. So, it appears you've selected the wrong server as your main server, which is why you're going through the character creation process again. I'll put in a request to unmerge your account, but please be patient as our developers are quite busy and they're the only person with the authority to do so. In the future, please fully read the dialogues before proceeding, as we warned players many times through the process to select their correct main server. Kind Regards, Astraea.

In the future, please wait at least 24 hours for the coins to be rewarded to your account. If you still didn't receive them, you need to make a post in Donations & Coins Issues, not General Support. Locked as solved; glad your issue was solved. Kind Regards, Astraea.