Astraea

Hi there, Are you sure you are using the correct domain? You need to be accessing https://pokemonrevolution.net specifically; the old website will not work. I'll give you the correct link here: https://pokemonrevolution.net/dashboard/. Kind Regards, Astraea.

Hi there, Are you sure you are using the correct domain link? I'll give it to you here: https://pokemonrevolution.net/dashboard/. The old dashboard link will not work. Can you please try to merge your account again? But this time, try to clear your cache and cookies or try to use another browser to open the dashboard. Can you try to merge with other devices? Phone or another computer just to check if it's something with your device, network or your account. If it doesn't work, can you also try to use a proxy to merge your account? And if you don't mind me asking, would you please tell me where are you from? Kind Regards, Astraea.

Hi there, As stated in the Common Merge Errors: FAQ, As it appears the owner of this thread has solved his issue, I'll now lock this topic. If you encounter more issues with merging, please make your own thread and a staff member will do their best to assist you. Kind Regards, Astraea. - Locked -

Hi there, Could you go ahead and talk to Oak's PC in Oaks Lab, as shown below: For some reason, one of your variables in regards to the Johto legendaries is wrong and needs to be fixed by the server in order for you to get the bell. You may also want to double check the dogs aren't in their roaming areas, although I'm sure you've done that before for Celebi, but again, there appears to have been an issue with the variables being wholly saved to the server, so it may be worth double checking: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Tohjo Falls (You'll need Waterfall to get to him) Mt. Silver 3F Upon doing the above, go attempt to get the bell of your choice, and let me know if your issue has been solved or not! Kind Regards, Astraea.

Hi there, The dashboard has been hyperlinked in my post, but I'll post the direct link here: https://pokemonrevolution.net/dashboard/. If you hover over this word, you will notice that it's clickable and will bring you to the dashboard. Kind Regards, Astraea.

Hi there, Can you please be more specific on how you can't merge? For reference, I'll post the quick tutorial listed in the Common Merge Errors: FAQ. Tell me what step you get stuck on, and what's different. Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Kind Regards, Astraea.

Hi there, As stated in my previous response to you, you can do that on the dashboard. If you encounter more issues/questions, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, First, please go ahead and make sure that your graphics card driver is up to date. It appears you're running an AMD Graphics Card, therefore, you can try to use the AMD Autodetect Tool to get it running the latest version. If it crashes upon update, I'd highly suggest trying to do a clean install next. Second, your memory usage is extremely high; I highly suggest you clear out your RAM; here's a quick article on easy ways to clear up space. You may also want to check if you have any corrupted files on your PC; go ahead and open up your command prompt, and type in sfc /scannow: You can also try to make an exception in your antivirus for PRO if this does not work for you, and I recommend trying both the 32-bit and 64-bit versions and see if either version makes a difference in crashes. Let me know how these solutions work for you. Kind Regards, Astraea.

Hi there, Your account data is safe. The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, As of the recent Generation 7 update, Hyper Potions healing was reduced from 200HP to 120HP; the tooltip for this in the client is not yet updated unfortunately, but it has been forwarded to our developers. Please keep an eye on the Downloads & Update Logs when the fix is out! As for your missing money, the only explanation is that you have bought items from an NPC, and/or you fainted whilst in battle, taking 5% of your total money as a punishment. I'll leave this thread open in case you have any further questions! Kind Regards, Astraea.

Hi there, There should be five Pokemon in total to find; are you sure that you have thoroughly checked all locations? I'll paste part of the Sinnoh Guide below to help you out! [spoiler=Eterna City]Now we are in Eterna City! Go to the gym and you are going to find Gardenia outside and she will ask you if you can check the building in the north of the city! Go to the building and we are going to find grunts for Galactic Team again, Be ready to battle! Once in the building go to the top and you will find Commander Jupiter and Jevons, Talk with Jupiter and beat him! After you beat him talk with Devons and help him to find some pokemon! Pokemon Locations: After you find all pokemons, Talk with Jevons again and then go to the gym! Kind Regards, Astraea.

Hi there, Silver and Gold are two completely separate save files that do not interact with one another; although you haven't yet created your character on the Gold server, it is still considered a registered account on the Gold server. It appears your Water Cloak has arrived safely to Pibem on the Gold server. As there is no way to mail items between Gold and Silver, I'll now lock this topic and I wish you a great rest of your week. Kind Regards, Astraea. - Locked -

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, Unfortunately, according to the database, it appears that you are unable to pick up the TM Toxic. This is because you have either picked it up before, or the ID for TM Toxic has been set in such a way where the database assumes you've picked up TM Toxic before. This can sometimes happen due to the way our system for IDs work currently, and there is no workaround I'm afraid, as fixing this issue requires a complete redesign of our current system with Shane's help. We also cannot verify if it was an issue with the ID itself, or the player simply having picked it up before, which makes refunding/compensation impossible as we cannot act on hearsay. Thankfully, it appears a friendly player has mailed you TM Toxic, so please have a look in your mailbox! Again, we apologize for the inconveniences caused by this issue. Despite this, I hope you have a good rest of your week and a good game. Kind Regards, Astraea. - Locked -

Hi there, The core of this issue is generally your antivirus blocking PRO from loading. As quoted in the Issue Guide: At the moment, these are the current known workarounds, so let me know if they work for you. If not, more details on the problem you're experiencing will greatly help me troubleshoot this with you. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

As your issue has been resolved, I'll now lock this topic. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Welcome to PRO!

Welcome!

Welcome to PRO!

You've been around for awhile, but welcome!

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red and Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Locking this as solved, enjoy! Kind Regards, Astraea. - Locked -