Astraea

Hi Thu, I apologize for this inconvenience, and it seems like this bug has been out for awhile. As stated in your previous thread by Calahan, the issue is still being investigated, and a potential fix worked on; I can only encourage you to remain patient and to play in Windowed mode until then. If you want to provide more evidence on this bug and cannot take screenshots (image becomes good quality while screenshotting for some reason), I recommend trying to use a phone to capture the bug and upload it either directly here or link it here from a third party site (such as Imgur, for instance). Once again, I'm extremely sorry for this problem as I understand it can be frustrating. Please remain patient with us! :Angel:

Hi Fox, The resolution error is a Unity bug and should be fixed on the next update being released soon. If the following workaround doesn't help, I'm afraid that you'll need to wait for the update. In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. As there is no further information to give on this topic, I'll now lock it. Once again, sorry for the inconvenience and I wish you a good day. - Locked -

Hi Danger' date=' sounds like your internet connection was the culprit. In the future, be sure to refer to [mention']GrandWarden[/mention]'s post, and if that doesn't work, try the following: You should also troubleshoot your connection; although your connection can be generally good, a dead signal every so often can cause you to disconnect from the game completely. You can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported). Again, you'll want to look out for any ping falls that may indicate an issue with your connection. Lastly, I would recommend troubleshooting your router as it may have malfunctioned. You'll need to look up the guide to troubleshoot your make and model, but here is a General Router Troubleshooting Guide in the meantime. Although your issue has been solved for the time being, I would recommend referring to my post if any future problem arises. I'll also keep this topic open in case you encounter the issue once again and the above does not meet your needs. Just quote me and let me know! :Angel:

Hi Aj, The resolution error is a Unity bug and should be fixed on the next update being released soon. If the following workaround doesn't help, I'm afraid that you'll need to wait for the update. In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. As there is no further information to give on this topic, I'll now lock it. Once again, sorry for the inconvenience and I wish you a good day. - Locked -

Glad to hear that! Just hoping for [mention]mitesx21[/mention]'s answer now. :Angel:

Hi Madtrainer, Like the others have said, the IVs are generated when you encounter the Pokemon. Here's a guide to EVs, IVs, Nature and Basic Stats for more information on Pokemon Stats if you are interested. Since your question has been answered, I'll now lock this topic. If you have any questions in the future, feel free to post in the General Support Forum for more visibility. Have a great day! - Moved & Locked -

Welcome back and enjoy!

Hello there, We're extremely sorry for the inconvenience, however, it seems that the Red server was down around the time you tried to log in. In the future, please be mindful of our forum rules, particularly this one:</COLOR> <i></i>Also, as mentioned in the Read this before making a General Support topic: Red server has since been rebooted. Again, we're extremely sorry for the inconvenience, however, I hope with this I've given you sufficient information for future reference. Have a great rest of your week! - Locked -

Hey there! You should be able to donate from the United States. The page you were linked to is indeed right correct; the donation is labeled to "Kerry George". If you have a Paypal Account with your payment information saved, you can log in and pay without having to fill it out once again. However, if you do not, you'll need to click "Pay with a card": And from here, you'll be brought to the page to fill out with your information. By default, it's set to Australia, but you should be able to swap the country to United States. After you click the dialog drop-down box and select United States, the page should reload for a bit and swap to United States info, as shown here: I've tested this page and I have no problem filling out a full US zip code. I can also choose my city and state just fine. If it doesn't reload and let you fill out information for the United States, there is likely a possible page loading error on your side. First, make sure your browser is up-to-date and try again. You should also clear all your browsing data (cache and cookies, for instance). If that doesn't work, try to disable any extensions that you may have added, or perhaps even uninstall them. If the above doesn't seem to work for you, I would suggest using a different browser to test the issue—especially if you use Mozilla Firefox as your preferred browser—as there seems to be a history of loading problems with third party payment sites. If this applies to you, a fix for Mozilla Firefox is shown here. A few browsers I have in mind that are safe to test on are: Google Chrome, Mozilla Firefox, Internet Explorer, and Apple Safari. For reference, I use Google Chrome and have no issues with the Paypal website. Please let me know if the information I've given works. I'll be awaiting your answer until then!

Welcome back Devorah!

Welcome Pbrabbit!

First and foremost, welcome to PRO! You'll need to download the game through the Downloads page for your specified system/OS. If you need further assistance, try checking General Support and see if your question has been asked and answered already. (Also, it may be in the Issues Guide). If not, you can make a post as well. :Angel: If you ever get stuck during the story, take a look at our Game Guides as well.

Hey there, Since your issue has been solved, I'll now lock this topic. :Angel: - Locked -

Hello to the two of you, Have you tried the following Crash Steps?: If you have and nothing seems to be working, something on your connection could possibly be blocking the game: You should also troubleshoot your connection; although your connection can be generally good, a dead signal every so often can cause you to disconnect from the game completely. You can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported). Again, you'll want to look out for any ping falls that may indicate an issue with your connection. Lastly, I would recommend troubleshooting your router as it may have malfunctioned. You'll need to look up the guide to troubleshoot your make and model, but here is a General Router Troubleshooting Guide in the meantime. I'll be looking forward to your answers; until then, I wish the two of you a good day!

Hi Reheem, Unfortunately, you'll need to able to access the e-mail currently assigned to your account in order to change the password on your PRO account. We can do nothing about your Yahoo account, therefore you'll need to begin the Account Recovery Process with Yahoo. Hopefully with that, you should be able to recover your Yahoo Account and then begin the process of resetting your PRO Account password. If you're still having trouble, you should make a post in the General Complaint Forum, which is private and only accessible by full staff members. You should include all necessary details (such as the username and e-mail address) when posting in that forum. Since further information on this topic can be possibly sensitive, I will now lock this topic. If you need any further assistance with this issue, please bring it to the General Complaint Forum. I hope this information has proven useful to you, and I wish you a good rest of the week! - Locked -

Welcome to PRO Vetri! :Angel: If you have questions, feel free to check our General Support forum and see if your question has already been asked and answered. (You should also check our Issue Guide as it may already have been answered in there). If you get stuck during a quest, try checking out our Game Guides forum. (Here's the Kanto Walkthrough in case you get stuck)! There's also a PRO Wiki, and we have a live support chat in our Discord; we'll do our best to assist you if you decide to join it!

Hi Jacen, EDIT: As of April 25, 2018, spawns to the Pal Park were added! Enjoy! - Locked -

Hi Raidy, As [mention]GrandWarden[/mention] has said, follow the instructions for the workaround that Shane has specified. If the following workaround doesn't help, I'm afraid that you'll need to wait for the next client update (however, that should be fairly soon). In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. As there is no further information to give on this topic, I'll now lock it. Once again, sorry for the inconvenience and I wish you a good day. - Locked -

Welcome!

Hi Fran! Sorry for the inconvenience; Alomomola is able to learn Wish from the Move Relearner, but if the option isn't showing up, you need to teach it Healing Wish first. After teaching your Alomomola Healing Wish, go back to the Move Relearner and Wish should be available to be taught to your Alomomola. Let me know if this works for you! :Angel:

Hello there, This issue is known and a fix is currently in the process of being made, which will be released on the new client. While waiting for the new client to be released, you can try the following workaround (as quoted by Shane): In simple terms, just change your resolution, starting at a low one and increasing it to what you'd like the resolution to be at. If one resolution size doesn't work, you'll just need to select a different one. As there is no following information on this issue, I'll now lock this topic. Both of you have a great day! - Locked -

Re: Selling Shiny dragonite <r><CENTER><s> </s>- Moved Topic to Proper Subforum -<e> </e></CENTER></r>

- Moved Topic to Proper Subforum -

- Moved Topic to Proper Subforum -

Welcome! :Angel: