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Everything posted by Fluffles
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Hi there. First of all, please do note that the evolved data doesn't directly go into your pokedex yet right after you evolved a pokemon. You can restart your client to have your pokedex updated. Next, for trade evolutions, please make sure the pokemon evolves on your side. This means that you get the evolution prompt and the pokemon does not go to you evolved already. Hope this has clarified things for you.
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Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Hi there. Can you please try the following? • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager
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Hi there. If you haven't updated your client you'll have to download the latest update here! Please remember that you need to completely uninstall and delete all your PRO files. This includes everything that you unziped and/or downloaded. When running the new client, please make sure the old one is deleted and ensure that you're running the newest version of PRO that you downloaded. Please make sure you also have space for these files. You can clear space by deleting unnecessary documents and apps.
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Help, not even a pokemon can be caught. [SOLVED]
Fluffles replied to Vend3dor's topic in General Bugs
Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! -
Crashes after crashes after crashes [SOLVED]
Fluffles replied to Spitter88's topic in General Support
Hi there. Sorry for the inconvenience. We're trying our best to improve stability. I hope you understand that the game is simply still in BETA and there are still several errors that have to be fixed. With that said, I'll now lock this thread as it is answered. Good luck and have a great day! -
Hi there. Can you please try the following? • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager
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Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!
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Hi there. Your OT should be fixed. Could you check if you can turn it in now?
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Hi there. Sorry for the inconvenience. I've requested for the OT to be switched to your name. This is a well known issue and unfortunately, trading a pokemon before it has its ID number assigned may cause the OT to become blank. I'll let you know when your OT has been fixed. Let me know if you need further help.
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all servers I changed mail but a error [LOCKED]
Fluffles replied to Mewtwotrainer's topic in General Support
Hi there. Please make sure you're changing your email here. You'll need to log in the Dashboard first before being able to change. It is important to change your email on the Dashboard rather than the forums since they differ. If your mail is already in use, you'll have to use another email to create a new account. Locked as Suspended. -
Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Reedram registration for summer tournament pvp 2018 ✓
Fluffles replied to Reedram's topic in Gold Server
Checked. No need to mention me. ^^ -
Hi there. I've moved all four pokemon to your PC. Can you check that for me?
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Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Hello there! If you are banned, you should be able to check the reason in the Dashboard. Furthermore, bans should not be talked about in this sub-forum. Despite this, you may make a thread under Discipline Appeals if you feel that this ban is unjust in any way. It is also good to note that bans are not performed without proper evidence. Please be patient as you wait for a staff member to respond. You may bump your thread every 24 hours. With all that said, I wish you the best of luck and will now be locking this thread. Good luck and have a great day!
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Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Hi there. It seems as if you're logging on your Alt account. Is Coargus your main account? Please try the merge with this account.
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Hi there. We are aware of the bug with Pursuit causing you to be unable to switch out, or have your pokemon faint. Our Developers are working on a fix as we fix and the server should be updated with the fixed version of Pursuit once the bug is fixed. Unfortunately, we cannot give an ETA as to when this bug will be fixed. However, you can join our PRO Official Discord for updates regarding the issue. With that being said, I'll now lock this thread. Good luck and have a great day!
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Hi there. We are aware of the bug with Pursuit causing you to be unable to switch out, or have your pokemon faint. Our Developers are working on a fix as we fix and the server should be updated with the fixed version of Pursuit once the bug is fixed. Unfortunately, we cannot give an ETA as to when this bug will be fixed. However, you can join our PRO Official Discord for updates regarding the issue. With that being said, I'll now lock this thread. Good luck and have a great day!
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Bugsy's Scyther softlocks me! Please help! [LOCKED]
Fluffles replied to Plantorian's topic in Battle System Bugs
Hi there. We are aware of the bug with Pursuit causing you to be unable to switch out, or have your pokemon faint. Our Developers are working on a fix as we fix and the server should be updated with the fixed version of Pursuit once the bug is fixed. Unfortunately, we cannot give an ETA as to when this bug will be fixed. However, you can join our PRO Official Discord for updates regarding the issue. With that being said, I'll now lock this thread. Good luck and have a great day! -
Hi there. We are aware of the bug with Pursuit causing you to be unable to switch out, or have your pokemon faint. Our Developers are working on a fix as we fix and the server should be updated with the fixed version of Pursuit once the bug is fixed. Unfortunately, we cannot give an ETA as to when this bug will be fixed. However, you can join our PRO Official Discord for updates regarding the issue. With that being said, I'll now lock this thread. Good luck and have a great day!
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Gastly Fainted Bug - Can't switch into or out of Gastly. [LOCKED]
Fluffles replied to Gagilia's topic in Battle System Bugs
Hi there. We are aware of the bug with Pursuit causing you to be unable to switch out, or have your pokemon faint. Our Developers are working on a fix as we fix and the server should be updated with the fixed version of Pursuit once the bug is fixed. Unfortunately, we cannot give an ETA as to when this bug will be fixed. However, you can join our PRO Official Discord for updates regarding the issue. With that being said, I'll now lock this thread. Good luck and have a great day!