Fluffles

Hello there! Unfortunately you cannot reset your account as of now due to the topic being closed. If you'd like to reset your account, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference. An announcement on our Official PRO Discord will be made once the topic is opened once again. Nevertheless, you are able to own a maximum of 4 accounts therefore if you really want to restart the story right now, you'll have to make a new account with a different name. Sorry for the inconvenience! Hope this helps and have a great day!

Hi there. Sorry for the inconvenience. The list above were the spawns for the item at the time and they have now been changed since. Nevertheless, currently there is an error causing an issue with spawns regarding the Dragon Scale. The error has been forwarded to the respective parties. However, there is no estimated time as to when this will be fixed. You can keep an eye out in the Spawn Changelog and in #announcements of our Official PRO Discord for spawn updates and other announcements. Nevertheless, you can get a Dragon Scale from the in-game Trade chat from other players as well. Please do note that the Dragon Scale is consumed after evolution. You can also get it from PvP Masters for PvP Coins. Hope this helps and have a great day!

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. Hope this helps and have a great day!

Welcome back, hope you enjoy.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. In order to report someone, please be sure to head to the Report Center and follow the How to Report Guide. The guide will also contain the format that I will quote below. If you need help adding images on the forums, please be sure to check out our Forum Images Guide. Title of your Report: Infraction. [b]Reported player[/b]: [b]Explanation[/b]: [b]Evidence[/b]: Hope this helps, let me know if you need anything else.

Hi there. Do you happen to be playing on the Android client? If so, could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you.

Hi there. Unfortunately, although it is a similiar analogy, we prefer to be as fair as we can here at PRO. I'm really sorry that you've had to experience this nevertheless. You're always free to change your character when you get the chance to get yourself a Magic Mirror. Nevertheless, as I've answered your question and nothing further can be done of it, I'll now lock this thread. Once again, I'm really sorry to disappoint you, but I hope you understand. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. In order to get bonus experience, you'll have to purchase membership and not just donate. Membership has numerous benefits which are as follows. You may purchase Membership from other players in-game or in the coin shop for 50, 100, 190 coins depending on the duration. You may also receive membership from Discord, Player-hosted and Official Events. Furthermore, it is a possible random prize from the Game Corner and a possible reward from the boss "Boss". For more information on Membership, you can check out our Membership Guide. General Benefits ✓ 50% experience-gain bonus. ✓ 100% increase to the money-yield rate. ✓ Membership Exclusive Pokemon and Areas. Hope this clarifies things for you. Let me know if you need anything else.

Hi there. Unfortunately, that pokeball isn't meant to be obtainable. You can't obtain Arceus in-game, sadly. You can find more about the legendaries that you can obtain in our Legendary Megathread. Sorry to disappoint you, but I hope you understand.

Hi there. Unfortunately, we are unable to provide a Magic Mirror for you as it would be unfair to others who have accepted their losses due to a similar mistake and/or error. There's also no way for us to prove that the error came from our end and not yours. Really sorry to disappoint you, hope you understand. Will leave this open if you want to say anything else.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Hi there. The servers are currently down due to technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. However, we are unable to give an ETA as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi there. The servers are currently down due to technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. However, we are unable to give an ETA as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi there. Menrva has already restored your Onix for you. It's in the last slots of your PC. Could you verify that for me please? It should be in box 13 or 14. As she stated, please use the Restore Pokemon Megathread in the future.

Hi there. The variables that were causing the bug have now been fixed for you. Please head back to Barry and talk to him once again. Afterwards, you should now be able to see the starter pokemon and the Professor. Could you check this for me please? Looking forward to your response.

Hi there. I've gone over and informed the Content Scripters of your issue. Please be patient as you wait for a response. Sorry for the inconvenience and I hope you understand. I'll let you know once it's been fixed.

Hi there. In order to add a picture, please use a smaller file or use an image hosting website such as Gyazo in order to upload the link here. You may check out our Forum Images Guide for further information on how to upload images on the forums. Also, please try to press F2 and enter 'clearmaps'. Afterwards, restart your client completely. If this doesn't fix things for you, please do let me know so I can inform a Content Scripter regarding your issue.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Sorry for the inconvenience. This is a common error that comes with the merge. I've gone over and removed your Kanto pokemon from your party. They should now be locked in the last slots of your PC and you should be able to use them after you've beaten Johto's 8th gym. Could you check that for me please? Looking forward to your response.

Hi there. In PRO, you'll need Maximum happiness (255 as stated above) in order to evolve a pokemon. You can check happiness by doing /happy <slot #> in the in-game chat. For further information on Happiness, please check out our Happiness Guide. Nevertheless, glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Sorry for the inconvenience. This is an error usually caused by the merge. I've moved the pokemon to the last slots of your PC. Can you check that for me please?

Hi there. Did you happen to black out before you lost your money? You black out once all your pokemon are fainted. When you black out, you are sent to your last visited Pokecenter. You will also lose 5% of your current money each time you black out. Hopefully I've clarified this for you.

Hi there. I've gone over the database to check all the Pink Bellsprouts on Silver that are Adamant Cholorophyll. Unfortunately, none of them have your OT and therefore the pokemon in question is not in the database. As stated previously, if you got it before the server crashed and didn't relog, most likely the Bellsprout was lost in a rollback and there isn't a way we can recover this. Furthermore, if your pokemon doesn't exist on our database, then nothing can be done of it. I'm really sorry, but I hope you understand that nothing further can be done of this.