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Shinohara

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Everything posted by Shinohara

  1. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  2. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  3. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  4. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  5. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  6. Hi @AirBlader I'm sorry for the inconvenience and the delay. Could you please check and try the following things on your Windows 10 and see if you can fix it: First of all, you should check if you have .NET Framework 4.0 or higher installed. If this is the case and it still does not work, please do the following: - Go to the folder C:\Users\YourUsername\AppData\Local\Temp\ (Replace YourUsername with your Windows usernamen) - Find a folder that starts with PRO_ and open it. If you have more than one, open the latest one. Start the ClientPatcher.exe - You should get an error message now. Should this be enough for you to fix it yourself, please do it. If not, create a forum post in General Support with the error message. Looking forward to your reply, have a wonderful day!
  7. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  8. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  9. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!
  10. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  11. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  12. Welcome to PRO ! I hope you enjoy the game ❤
  13. Hi @Grandelle I'm sorry for the inconvenience. Could you please tell me your account username, since you created the thread with one having zero hours, and attach a screenshot of the error? Looking forward to your reply, have a wonderful day!
  14. Hi @Lobb I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
  15. Hi [uSER=841926]@omedio[/uSER] I'm sorry for the inconvenience. Could you please provide the screenshot of the mail where the item was? Looking forward to your reply, have a wonderful day!
  16. Hi @TheoRT I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !
  17. Hi @RockzBarik I'm sorry for the inconvenience. Unfortunately, we're not providing any support for Linux users as of now, but that doesn't mean we wont do that in the future. Although there's no guarantee that we will do that. Basically, it's because our Developer can't use IL2CPP on Linux. We're still looking for a workaround to this as we understand we have a small yet significant player base from Linux as well. I understand your concern, but as of now we can't do much. You'll simply have to wait until a potential Linux client is released in the future. However, there is no estimated time for this and it's not certain that one will ever come out due to technical restraints. Please do note that PRO staff are volunteers and act in their own time. Nevertheless, if you would like to play you can follow this guide made by one of our players: INSTALLATION ON LINUX . Remember however that since we do not provide support for Linux users as of now, it's not guaranteed that the guide will work. I'm really sorry for the inconvenience, and hope you can understand. Please, let me know if you have any further questions, have a wonderful day.
  18. Hi @YuHaiyuyu I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to our developers, as they are the one that create the client, that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !
  19. Hi @FriZ I'm sorry for the inconvenience. I would like to inform you that Lost Cave is part of the Sevii Island 5 that you can access from Vermilion City's dock. To know how to complete the Sevii Island quest you can follow our SEVII ISLAND GUIDE If you would like to go back to vermilion, you should be able to do that by going back to the five island dock. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!
  20. Hi @coloredworm I'm sorry for the inconvenience. I would like to inform you that if you would like to teach Moonblast o your Bellossom you have to interact with the Pre-Evo tutor in the Daycare. To unlock the daycare you have to defeat the boss Naero in the Cerulean cave. You can find further info about Naero, and the other bosses, by checking the NAERO - PROWIKI To know how to unlock the cerulean cave, and how to access other areas, you can check the HOW TO ACCESS SPECIFIC AREAS guide. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!
  21. Hi @Deepandeepu I'm sorry for the inconvenience. Unfortunately, i'm sorry to informyou cannot change your username as of now due to the topic being closed.. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference. Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!
  22. Hi @xyapiyapo I'm sorry for the inconvenience The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. As the issue has been solved, i will now close the thread. Have a wonderful day !
  23. Hi @gabija I'm sorry for the inconvenience. Could you please attach the patchererror.txt that has been created into your PROClient folder? Looking forward to your reply, have a wonderful day!
  24. Hi @adribenn I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !
  25. Hi @GamerzSchool I would like to apologize for the inconvenience experienced. As it was visible in the last days,, we are recently having some issue with the stability of our servers that sometimes cause the disconnections of the players from the servers. In fact, the connection lost issue is most of the time an error on our end where the server goes offline. We understand that disconnections can be frustrating as no one should ever experience a loss of their progress because that is sad, frustrating and block players from fully enjoying the game. I can assure you that we are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them and decrease those annoying crashes. Do keep in mind however that due to our daily updates, reworks and changes, there will always be a chance to find weird issues like the zombie dc and the deadlock but we will never stop to work on them in order to fix those bug and decrease/prevent any possible crash. However, i'm happy to inform you that our Developers are also trying to work on a way that will permit us to have far greater checks on the logs and therefore to give us the chance to grant more refunds in the future for what regard the losses experienced due to crash (boss cooldown, for example) as we have not a really nice way to do that now. Unfortunately these are unexpected crashes and therefore we really cannot predict them as they really unpredictable, and this means that we cannot really tell to play when a server is going to crash otherwise we would have done that already. However, regard what people can expect, i would say HUGE improvements. Our developers are skilled and talented, they fight everyday to completely analyze the reason of the crashes and fix them, and they have never gave up in front of any obstacle. I cannot give you any estimated time, but i can assure you that the issues will be fixed as soon and fast as possible. Do keep in mind however that due to our daily updates, reworks and changes, there will always be a chance to find weird issues like the zombie dc and the deadlock but we will never stop to work on them in order to fix those bug and decrease/prevent any possible crash. It is always good to note however, that a connection issue is not always caused by an issue on our end, but sometimes it can be caused as well by the provider/connection of the player. A connection lost for example might be caused by an issue on the connection that last for 1 second or even less, making that really hard to perceive and therefore leading to think that the connection is working properly. It is also suggested therefore to ensure a proper connection on your end as that might also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know that this doesn't provide any solid answer and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. I hope the given information provided some clarification, please let me know if you have any further questions and i'll be more than happy to reply to you. Have a wonderful day !
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