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Livana

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Posts posted by Livana

  1. Dear @Livana

    As the my friend @Goukazaru96VN mentioned, my problem is that I can't find latios.

    Could you help me reset The Latios in the granite cave 1f2 please.

    Thank you.

     

    Hello @N0bita,

     

    I am sorry for the inconvenience caused.

     

    After you interacted with Latias, did you go back home and interact with the TV ?

    Once you do, you will get a notification pop up like below.

     

    3_UTFs_Vo.png.4d1e06909e41a74daa9256b99e4c6342.png

     

     

    Looking forward to your reply.

    Kind regards, Livana.

  2. Title says it all! Wanna play on Gold bc of some friends.

    Would be cool if possible :D

     

    Hello @SirWafflelord,

     

    Unfortunately the server transfer thread has closed as of ( 2nd of august, 00:00 GMT ). If you would like to transfer servers, you would have to wait until the Admins open the topic again.

     

    For future reference, you can find the topic and the requirements here NAME CHANGE / ACCOUNT RESET / ACCOUNT TRANSFER

     

    Please take note that, if the chance of the name change, account reset/transfer will be available again, there is not an estimated time for when it will happen.

    You can keep an eye out in the #announcements of our PRO OFFICIAL DISCORD for further announcements.

     

    However, in saying this you are still able to use the same account on both servers, you just won't have the same ( Pokemon, money, items)

     

    I hope this has answered your question.

     

    Kind regards, Livana.

  3. I start playing and few minutes later game crushed. İ tried everything in this link: https://pokemonrevolution.net/forum/topic/12212-url

    i read and try everything link: https://pokemonrevolution.net/forum/index.php?threads/▶︎-read-this-before-making-a-support-topic-◀︎.28250/

     

    crush still continue

     

    Hello @kabolt,

     

    I am sorry for the inconvenience caused.

    Could you please let me know what sort of device you are trying to connect with.

     

    Looking forward to your reply.

    Kind regards, Livana.

  4. Hello,

     

    I just log myself 3 years after the last time and needed to transfer my account on the new servers.

    Actually, i didn't have the choice of the server, i wanted to have my old account on the Gold Server but it transfer me to the Silver one.

     

    So it is possible to transfer my account on the Gold Server ?

     

    Hello @Karrasu,

     

    I am sorry for the inconvenience caused.

     

    Red and Blue servers were merged to create Silver server and Yellow server was renamed to Gold server.

     

    Unfortunately the account transfer thread has closed as of ( 2nd of august, 00:00 GMT ). If you would like to transfer your silver account to the gold server, you would have to wait until the Admins open the topic again.

     

    For future reference, you can find the topic and the requirements here NAME CHANGE / ACCOUNT RESET / ACCOUNT TRANSFER

     

    Please take note that, if the chance of the name change, account reset/transfer will be available again, there is not an estimated time for when it will happen.

    You can keep an eye out in the #announcements of our PRO OFFICIAL DISCORD for further announcements.

     

    I hope this has helped, if you have any further questions please feel free to ask.

     

    Kind regards, livana.

  5. @Livana i'm sorry for my mistake. Actually the person who has the problem is my friend N0bita.

    And your solution work in my acccount

    Could you reset The Latios in the granite cave 1f2 for my friend N0bita pls.

    [ATTACH type=full" alt="99184]99184[/ATTACH]

     

    Again, I apologize for my mistake and bother you.

     

    Hello @Goukazaru96VN.

     

    I am glad this worked for you, in regards to your friend also needing assistance, could you please get them to make a support request here in general support.

     

    As this has been solved, i will now lock this thread.

     

    Have a lovely day.

    Kind regards, Livana.

  6. I not able to log into my game it keeps telling me invalid username or password but the same information logs me into my profile here on the webpage.

     

    Hello @Broncp

     

    I am sorry for the inconvenience.

     

    Could you please try resetting your password making sure it is alphanumerical, (characters from a to z and from 0 to 9) you can do so by following the link below.

    PASSWORD RESET

     

    Please let me know if this helps, looking forward to your reply.

    Kind regards, Livana.

  7. So sad to say but i still not see it XD

    [ATTACH type=full" alt="99011]99011[/ATTACH]

     

    Hello @Goukazaru96VN,

     

    I'm sorry for the inconvenience.

     

    could you please check Granite Cave 1F2 again, if by chance you are still in Granite Cave 1F2 when you log in could you please leave and go back to Granite Cave 1F and renter 1F2 once you have.

     

    Please let me know if this helps.

     

    Kind regards, Livana.

  8. So I havent played in a long while, like since the red/blue/yellow servers. I tried to long in to my account and was able to log into the both silver and gold server but I was set up to start over. Is there anyway to get my data back or do I just need to restart?

     

    Thank you in advance!

     

    Edit: I think I may have figured it out. I think I tried to log in before I'd merged my account ^^;

     

    Hello @Zalia,

     

    Red and Blue servers were merged to create Silver server and Yellow server was renamed to Gold server.

    I have had a look at our tools and can see you have correctly merged your blue account which you will now be able to play on via the Silver server.

     

    please feel free to take a look at the merge megathread for any merge related FAQ - MERGE MEGATHREAD.

     

    If you are to receive the error of "Invalid username/password" please follow the link below to change your password.

    PASSWORD RESET

     

    If you have any further questions, feel free to ask.

    Kind regards, Livana.

  9. Hello, good night.

     

    I miss my password, and i try change this. But when i put a new password and submit, this msg appear "Your token expired"

     

    i Just try delete e-mails, but i don't have lucky :/

    [ATTACH type=full" alt="98980]98980[/ATTACH]

     

    Hello @aweze,

     

    I am sorry for the inconvenience caused.

     

    Could you please try using the reset link below via a smartphone, different browser and or using incognito mode.

    PASSWORD RESET LINK

     

    Please note that password reset links expire after 4 hours.

     

    Please let me know if this helps or not.

    Looking forward to your reply.

    Kind regards, Livana.

  10. i released a tangela without want lvl37 ID: 28411273

     

    Hello [uSER=1862948]@stephtop[/uSER],

     

    I am sorry for the inconvenience caused.

     

    I have restored your Tangela for you, Please try to be careful next time.

    For future reference if you need help with any pokemon being restored, please use the RESTORE POKEMON MEGATHREAD next time.

     

    As this has been resolved i will now lock this thread.

     

    Have a lovely day.

    Kind regards, Livana.

    • Like 1
  11. Hi Livana. Thanks for taking care of my problem

    I aldready talked with the TV

    [ATTACH type=full" alt="98513]98513[/ATTACH]

     

    I did the same steps as how to find latias. And I have searched latios for 3 times

     

    Hello @Goukazaru96VN,

     

    I have checked our tools and can see you have the seen data for both Latias and Latios.

    Could you try moving on to the next step of the Jirachi Quest and let me know if it allows you to proceed.

     

    Looking forward to your reply.

    Kind regards, Livana.

  12. i came back after a long time and merged my accounts from the old servers, but when i got into the game i had to start from 0, i had my pokes but no progress in the story and i coiuldnt move my pokes around or change them to the pc. Would be good if anyone can help me.

     

    Hello @Osmanyp,

     

    I am sorry for the inconvenience caused.

    I have checked our tools and can see you have merged the wrong account.

     

    Your account has now been unmerged.

     

    You will need to merge your account by logging in to the DASHBOARD.

    When you arrive at the Dashboard you will be given an option to merge, Select the desired merge option which will be the BLUE server, once you get the successful merge dialogue, you're done!

     

    I recommend reading the EVERYTHING ABOUT THE MERGE post for any question related to merging.

     

    If you happen to get the Invalid Password/Username error, please go ahead and change your password here PASSWORD RESET

    ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

     

    If you have any further questions, please feel free to ask.

    Kind regards, Livana.

  13. Hello I have the same problem, my eevee does not evolve to glaceon, I have already gone to ice path and route 217 and it does not, any solution?

    PD: I also have my eevee at level 99 :V

     

    [ATTACH alt=gl.png]98448[/ATTACH][ATTACH alt=gl1.png]98449[/ATTACH]

     

    Hello @KazaDanilova,

     

    Have you tried leveling your eevee up while on route 217 ?

     

    Looking forward to your reply

    Kind regards, Livana.

  14. I finded latias in mt. chimney. But i can't find latios

     

    [ATTACH type=full" alt="1.jpg]98218[/ATTACH][ATTACH type=full" alt="98219]98219[/ATTACH][ATTACH type=full" alt="98221]98221[/ATTACH][ATTACH type=full" alt="98222]98222[/ATTACH][ATTACH type=full" alt="98223]98223[/ATTACH][ATTACH type=full" alt="98224]98224[/ATTACH][ATTACH type=full" alt="98225]98225[/ATTACH][ATTACH type=full" alt="98226]98226[/ATTACH][ATTACH type=full" alt="98227]98227[/ATTACH][ATTACH type=full" alt="98228]98228[/ATTACH]

     

    I went to 10 areas according to Latios location in jirachi quest guide

    But don't see latios. Please help me

     

    Hello @Goukazaru96VN,

     

    I am sorry for the inconvenience caused.

     

    After you interacted with Latias, did you go back home and interact with the TV ?

    Once you do, you will get a notification pop up like below.

     

    3_UTFs_Vo.png.0f47f3a96f4cb878f26bbbb7d743968b.png

     

     

    Looking forward to your reply.

    Kind regards, Livana.

  15. Hi guys, i still didn't get my reward after getting 0,54% of the total ivs. Is it only me or are you guys still overlooking the people with sufficient ivs.

    I would love to hear something that makes it more clear.

    Kind regards,

    Bart van Slagmaat

     

    Hello @Duifjo,

     

    I'm sorry for the inconvenience and the delay.

    I would like to inform you that our Developers are currently working on the case and we will inform you as soon as we have any information about that.

     

    Please, be patient in the meantime and remember that there is no estimated time as for when we will be able to provide you with any news about this specific case as it might take a bit.

    We will then inform who has to be rewarded and when through our OFFICIAL PRO DISCORD, so you can stay tuned there.

     

    As this has been resolved, i will now lock this thread.

     

    Have a wonderful day!

    Kind regards, Livana.

  16. Hello, @Livana!

     

    I have the same problem as him. But I can't change my password. When I try to change, the following error appears: "Your token has expired".

     

    I can login with the same password in Gold Server, but not in the Silver one and I can't change de password now. I tried differents e-mails, but the same error appears.

     

    How can I fix this?

     

    Hello @Syeen,

     

    I am sorry for the inconvenience caused.

    Could you please make a thread of your own via general support sub-forum and i can help you there.

     

    Kind regards, Livana.

  17. I looked in Tohjo falls and cant find him, i found other 2 pokes but cant find this one. Do i need to climb up a waterfall?

     

    Hello @Poplasen,

     

    I am sorry for the inconvenience caused.

    In order to get the Seen Data of Suicune, you need to go to Tohjo Falls and battle Suicune which is located on the top of the right waterfall.

    [spoiler=Suicune Location]aUJiKp5.png.a362bfa1c312f3527290b80454eae4c6.png

     

     

    It is possible to reach Tohjo Falls via two different ways:

     

    • From Kanto, by going south of Route 26 and then, once you are in Route 27, going to west.
    • From Johto, by going east/right of New Bark Town

    In order to reach Suicune, a Pokémon with Waterfall is required in order to climb the waterfall.

     

     

    For any further information in regards to the Legendary Dogs quest or any other Legendary Quest please take a look at the link below.

    LEGENDARY QUEST MEGATHREAD

     

    If you have any other questions in regards to the above, please feel free to ask.

    Kind regards, Livana.

  18. Hi,

     

    I have Pokemon Revolution on my PC (gold server).

     

    I'm trying to use it on my phone when I am out. I cannot remember my password as it is auto saved on my PC. So I'm trying to set a new password that I shall remember, for both my PC and my mobile.

     

    When I get the email link to change my password, I type in a suitable password and it won't let me change it. A message pops up every time saying, 'your token has expired'.

     

    I read a previous thread, which instructed that person to delete all previous password reset emails and then activate the password reset email and proceed. I did that and I'm still getting the, 'your token has expired' message.

     

    Please can someone help me with this?

     

    Ryan

     

    Hello @Chips1,

     

    I am sorry for the inconvenience caused.

     

    Could you please try using the reset link below via a smartphone, different browser and or using incognito mode.

    PASSWORD RESET LINK

     

    Please let me know if this helps or not.

     

    Looking forward to your reply.

    Kind regards, Livana.

    • Like 1
  19. I stopped playing for a while and came back these days, I wonder if I can merge the account items of the two servers to remain in only one?

     

    Hello @auly,

     

    Unfortunately this can not be done in terms of having both gold and silver items, pokemon, money merged altogether in to one server.

    However coin capsules can be used via both servers. "If you are to open a coin capsule on gold, you will be able to use them also on the silver server via the in-game shop"

     

    I hope this has helped with your query.

     

    Have a lovely day.

    Kind regards, Livana.

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