Livana
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Posts
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Posts posted by Livana
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Hey ...
The game crashed while fighting with zapdos I can't speak with NPC right now and please help
player name : hasanali06
Hello @theguardiann,
I am sorry for the inconvenience caused.
Unfortunately we can not re-spawn Zapdos because it would be unfair to all the other users that accepted the loss of their progress due to crashing, regardless if on our end or theirs.
Loss due to crash, disconnection, rollback.
Sometimes when the server crashes, you might lose a bit of your progress due to a crash, disconnection or rollback. Unfortunately, you will not be refunded of anything you lost in a crash, rollback, disconnection. Take a look at the following thread if you were hit by a rollback for more information as to why you won't be refunded
With this being said, i would like to inform you that you are still able to catch Zapdos via the "Nikola" boss, once defeated he will give you another chance of spawning in Zapdos.
The "Nikola" boss can be found in the Unknown Place, trainers valley. If you do not know how to access this area i would like suggest following the link below.
If you have any further questions, feel free to ask.
Kind regards, Livana.
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I can't login in silver but i can login in gold.
[ATTACH type=full" width="591px" alt="92392]92392[/ATTACH]
Invalid Username or Password
but in gold i can log in
[ATTACH type=full" width="469px" alt="92393]92393[/ATTACH]
please help!! thank youu
Hello @arweeng29,
I am sorry for the inconvenience caused.
Could you please go ahead and change your password here PASSWORD RESET
ensuring that it is alphanumerical (characters from a to z and from 0 to 9)
Please let me know if this helps, looking forward to your reply.
Kind regards, Livana.
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is it possible to use 3 legendary at the same time in rank game ??
Hello @venzon175,
Yes it is possible to use all 3 legendary birds currently in a single ranked pvp match.
For any further information in regards to PvP rules please take a look below.
If you need any further assistance, please do not hesitate to ask.
Kind regards, Livana.
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it would be lovely if u can restore my mew
here's his ID:
[ATTACH type=full" alt="92263]92263[/ATTACH]
Hello @JustCrown ,
I have recovered your Mew for you, It should now be in the last slots of your PC.
Please try to be careful next time.
For future reference if you are to release a Pokemon on accident and need it to be restored, please use the RESTORE POKEMON MEGATHREAD.
As this has been resolved i will now lock this thread.
Have a lovely day.
Kind regards, Livana.
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how to u change your username
Hello @Elwood15 ,
Unfortunately, you cannot change username's as of now due to the topic being closed (It was closed on 27th May 2019) . If you would like to change your username, you would have to wait until the Admins open the topic again.
For future reference, you can find the topic and the requirements here NAME CHANGE / ACCOUNT RESET / ACCOUNT TRANSFER
Please take note that, if the chance of the name change, account reset/transfer will be available again, there is not an estimated time for when it will happen.
You can keep an eye out in the #announcements of our PRO OFFICIAL DISCORD for further announcements.
Let me know if you have any further questions. Have a wonderful day !
Kind regards, Livana.
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I chose the red server instead blue server.
Now I have only my pokemon and I'm missing badges, HM's and so on.
I read in FAQ that staff members can help me.
I never traded in silver.
Nickname: Vitao300
Hi @vitao300
I'm sorry for the inconvenience.
I would like to inform you that i have forwarded an unmerge request to our admin, please be patient as you wait to be unmerged.
Remember to not make any trades in your Silver account in the meantime as that will permanently remove the chance to become unmerged.
Please take note that there is not an estimated time for when your account will be unmerged as our admin may be busy.
Please, be patient while you wait to be unmerged and let me know if you have any further questions in the while.
Have a wonderful day!
Kind regards, Livana.
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I'm not really sure what happend but im like 99% sure i already did the bell tower stuff but i went and tried it again and it let me go through the process again. Im not sure how that would even make sense cuz i already have the seen datas for the other two but im going to go check and see if entei is there again. Really kind of frustrating tho cuz i spent about 15k to go travel to entei the first time dont really want to spend another 10-15k. Appreciate the help tho we'll see if it works
Edit - i got the entei data
Hello @mrknifey ,
Great! I am glad to hear you were able to get the seen data for Entei.
If you need any further assistance, please do not hesitate to ask.
Kind regards, Livana.
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https://gyazo.com/b0afc5b8f7ce007d8d07c0542f807b42
I have seen data for both raikou and suicune. I have already made them flee from the bell tower. I am like 99% sure that i got the entei data during the free safari event but as i near being able to get a legendary dog i realized i didn't have entei and so i came over and hes just not here.
IGN on both discord and in game is mrknifey if its easier to reach me there.
Hello @mrknifey ,
I'm sorry for the inconvenience this has caused.
Could you please visit Scientist Ray in the bell tower barrier station 1F (ecruteak city), and tell me what he says to you when you interact with him.
Looking forward to your reply. Kind regards, Livana.
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Hello,
I have a problem, I cant unfriend people in PRO and i have too many friends and when i add more it does not show. i want delete some. there is a person i bought ev train and he is i want my pokemon back but he is not in my friendlist. I think the problem is because my friendlist is bugged
I did try right click and unfriend as well /friend name .... but nothing happens
[ATTACH type=full" alt="Screenshot_17.jpg]91561[/ATTACH]
[ATTACH type=full" alt="Screenshot_18.jpg]91562[/ATTACH]
Hello @jiyose ,
I'm sorry for the inconvenience this has caused.
In regards to this issue, it has been forwarded to our Developers to look into.
We will update you with news as soon as possible, however in saying that there is no estimated time on when that will be.
In the meantime you are able to unfriend users, however this is only possible if the user in question is online. unfortunately this is the only possible way of doing so for now.
Let me know if you have any further questions.
Kind regards, Livana.
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I am glad to hear that your issue has been solved!
With that being said, I will now lock this thread.
I wish you a good day!
Kind regards, Livana.
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Hi i used to play this alot when it was red or blue servers but ive recently came back tried logging into my account if i go on gold server my account is a new one with 2 mini ms med's and no pokemon and if i try logging in on silver is says my passwords wrong. id really like to get back into this but really dont wanna start at the beginning again.
Thanks in advance!
Hello @Madmanripper ,
I'm sorry for the inconvenience this has caused.
I can see you have already merged your account great! In saying this users can come across an Invalid password "Error" after merging, all you need to do now is reset your password.
Please ensure that it is alphanumerical (characters from a to z and from 0 to 9) you can do so by following the link below.
For any further information in regards to merging please also take a look here EVERYTHING ABOUT THE MERGE
Let me know if you have any further questions.
Kind regards, Livana.
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Hi, i got a dragon shrine bug where i can not enter it having dragon in the team and ... i guess 300 evos not 150
[ATTACH type=full" alt="91363]91363[/ATTACH]
[ATTACH type=full" alt="91364]91364[/ATTACH]
Hello @Xanthothrix ,
I'm sorry for the inconvenience this has caused you.
May i ask if you are trying to enter via the correct entrance as shown below.
[spoiler=Dragon Shrine Entrance ]
You will need to surf around the rocks to reach the entrance, once again please see below for an example of how to do so.
[spoiler=Dragon Shrine Entrance ]
For any further information in regards to Dragons Den / Dragons Shrine please take a look here Dragons Den
I hope the given information has provided some clarification, please let me know if you have any further questions and i'll be more than happy to help.
Kind regards, Livana.
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[ATTACH type=full" alt="91282]91282[/ATTACH]
caught in olivine city
Hello @SilvioCraftYT
I'm sorry for the inconvenience this has caused you and for your loss.
Unforuntaly i have to inform you that, as you had just caught the pokemon, and therefore it had not obtained an ID yet, we are not able to recover it for you as Pokémon without ID do not appear on our database.
Also, i'm sorry to inform you that, unfortunately, we cannot refund you by giving you a new alomomola as it would be unfair to all the other users that accepted the loss of their progress due to crashing, regardless if on our end or theirs
Please take your time to read below,
Sometimes when the server crashes, you might lose a bit of your progress due to a rollback. Unfortunately, you will not be refunded of anything you lost in a rollback/crash. Take a look at the following thread if you were hit by a rollback for more information as to why you won't be refundedWe are aware of the issues related to the status of our servers, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequent disconnections may be frustrating. As of now, the developers have made a lot of improvements.
I hope the given information has provided some clarification, please let me know if you have any further questions and i'll be more than happy to reply to you.
Kind regards, Livana.
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why i have kill the guardians raikou 3x and not raikou..
?Hello @linkondanab,
May i ask if you have beaten the Raikou Guardian 3 times in row?
Looking forward to your reply.
Kind regards, Livana.
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While i was pvp-ing, my client crashed, and resulted in me losing points and not being able to play for ten mins as it says i "Disconnected" someone please look into it. I don't have video proof, but i do have some screenshots.
[ATTACH type=full" alt="90869]90869[/ATTACH]
[ATTACH type=full" alt="90870]90870[/ATTACH]
I'm sorry i don't have the full video, it seems very unfair that my client crashed, and my opponent got a free win despite me having the upper hand.
Hello @Randomopkid ,
I am sorry for the inconvenience this has caused you.
In saying that this is the way the PvP system has been made. The game prevents you from losing ratings if the issue is on our end, for example if the server is to crash, however if the servers are working correctly and you experience an issue on your end (e,g. client closing due to your hardware/pc issue) it is then intended that the match is counted as a loss.
Since the issue was not on our end, we are not able to refund you for loss of progress/rating.
Disconnectors will be restricted from rejoining the match-making queue for another 10 minutes as a penalty for doing so, and they will also be penalized with a loss: conversely, the lone-remaining participant will be rewarded with a win and rewarded PvP Coins accordingly.Here a few steps you could try, to see if it helps your situation.
• Run the game in compatibility mode
• Update your Display/Graphical Drivers
• Add an exception for the client in your Firewall and Antivirus
• Update your Windows Version
• Clear out your Physical Memory or Ram to free up space
• Terminate processes you don't need in the Task Manager
For further information on pvp and rules you can follow the links below
Please let me know if this have solved your query, i look forward to hearing from you.
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I am glad to hear that this has been solved.
With that being said, I will now lock this thread.
I wish you a good day!
Kind regards, Livana.
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I am glad to hear that your issue has been solved!
With that being said, I will now lock this thread.
I wish you a good day!
Kind regards, Livana.
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Hi, i cant choose one bell of scientist Ray.
[spoiler=Entei]
Entei
Entei Location
In order to get the Seen Data of Entei, you need to go to the Johto Safari Mountain Zone and battle Entei in the small island surrounded by lava.
To reach the area, you have to enter first the Johto Safari Zone by paying a fee of alt=PokémonDollar.pnghttps://prowiki.info/images/8/8c/Pok%C3%A9monDollar.png[/img] 5,000 and then, once you are inside, go to left.
In order to reach Entei, a Pokémon with Rock Smash, or the item Pickaxe, is required.
Done
[spoiler=Suicune]
Suicune
Suicune Location
In order to get the Seen Data of Suicune, you need to go to Tohjo Falls and battle Suicune which is located on the top of the right waterfall.
It is possible to reach Tohjo Falls in two different ways:
- From Kanto, by going south of Route 26 and then, once you are in Route 27, going to west.
- From Johto, by going east/right of New Bark Town
In order to reach Suicune, a Pokémon with Waterfall is required in order to climb the waterfall.
Done
[spoiler=Raikou]
Raikou
Raikou Location
In order to get the Seen Data of Raikou, you need to go to Mt. Silver.
Once you are in Mt. Silver, you have to make your way to Mt Silver 3F. To do that, you will need to beat first the Karate Master in the Expert belt and then Jackson in Mt. Silver 2F.
In case of a defeat, the cooldown to re-battle Jackson are 2 real-time hours.
Once you reached Mt. Silver 3F, clmb up the stairs and battle Raikou.
Done
And yeah, all celebi quest done and already catch out.
I have close to +1000h. If anyone ask.
I fight with those dogys in the following order:
- Suicune (i got dc in this battle, when i came again to his location, hes already gone).
- Raikou (won with this).
- Entei (losse with this).
Any of u can tell me what i do wrong and what can i do for fix it?
(Whatever, i seen thats this is a frecuent problem with the users of PRO and probably need a rework for be more easy or less confusing. Idk)
Hello @Loanyu ,
I'm sorry for the inconvenience caused.
I have gone through and checked on our tools and it seems like you only have fought 2 out of the 3 legendary dogs.
Could you please go back to each legendary dogs respective area and taking screenshots just incase they are not there. once you have please show them here.
Looking forward to your reply.
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- From Kanto, by going south of Route 26 and then, once you are in Route 27, going to west.
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I defeated the Hoenn Elite Four, got a Starmie OT, and headed to the top right of Saffron City, but the Symphonia NPC is missing/invisible. I tried relogging and refreshing.
Hello @Raygu ,
I'm sorry for the inconvenience this has caused you.
I have gone through and checked on our tools and it seems like you have already beaten the "Symphonia" NPC. You will now need to proceed to finding the second NPC, whose name will start with the letter I. In this case you should go to Ilex Forest (Johto) and find Indragiri and present a Illumise once again with your OT.
You can find all the information on what OT pokemon you need and where to find the remaining NPC'S in the following guide below.
Please let me know if this have solved your query.
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I'm looking for riolu with repel level 8 on route 203 a long time ago and they do not come out, I've already spent about 80 repel and not one. I have ms
Hello @Blessed ,
I'm sorry for the inconvenience.
I would like to inform you that there are no faults/errors with the repel trick for Riolu and that it works properly/as intended with the lowest level being needed is 5, please note membership must be active for Riolu to spawn.
Please understand that it is based on your luck and that means that there is no guarantee you will encounter your chosen Pokemon with a certain amount of repels.
Do keep in mind the Pokemon's rarity tier is high (tier 8 ), meaning it has a less likelihood of spawning as often as lower tiers.
For more information regarding repel tricks please take a look below.
If you need any further assistance please do not hesitate to ask
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Welcome! Have fun on your adventure through PRO!
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Welcome back!
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Welcome back!
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![alt=PokémonDollar.pnghttps://prowiki.info/images/8/8c/Pok%C3%A9monDollar.png[/img]](https://prowiki.info/index.php?title=File:Pok%C3%A9monDollar.png){kind=link}
Help! Boom!
in General Support
Posted
Hello [uSER=1228343]@LuisxDMelendez[/uSER] ,
I have recovered your Breloom for you, It should now be in the last slots of your PC.
Please try to be careful next time.
For future reference if you are to release a Pokemon on accident and need it to be restored, please use the RESTORE POKEMON MEGATHREAD.
As this has been resolved i will now lock this thread.
Have a lovely day.
Kind regards, Livana.