Contrary

Hello, I can see in our tools that you've spoken with the Clefable and that you should've battled and had a chance on catching it. IF that was the case, do you know what Jerome said? Kind regards, Contrary

Hello, I can see in our tools that you've spoken with the Clefable and that you should've battled it. What happened afterwards? Looking forward to hear from you. Kind regards, Contrary

Hello, I am sorry for the caused inconvenience. Could you try using a different browser? Looking forward to hear from you. Kind regards, Contrary

Hello @LilTrunks, I am sorry for the caused inconvenience. A content scripter made sure that Cyrus now appears inside the cave. He should be there the next time you log in. Hope this solved the issue. If not please notify me. Kind regards, Contrary

Server is currently under maintenance. Valentine event will be up soon, please have patience in the meanwhile. You can join PRO discord to stay updated about the server status. Will close this thread now as your question is answered. Refrain from posting other threads about the server being down. Kind regards, Contrary

Hello, At the moment we don't reset account progress. We are thinking about opening a thread for it, but it's arrival has no ETA at the moment. If we open a Account reset megathread it will be announced in PRO Discord. Hope this has answered your question. Kind regards, Contrary

Hello, Which of your accounts are you talking about? Because this one has 0 hours and no process on both servers. Looking forward to hear from you. Kind regards, Contrary

Hello, I recovered your Ferrothorn. Have a good day. Kind regards, Contrary

Hello, I recovered your Sandslash. Have a good day. Kind regards, Contrary

Hello, I'm sorry for the caused inconvenience. Could you please try to follow the procedure below and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Totally disable your antivirus and firewall Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk Run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Also, in case it should work, remember to re-activate your antivirus and firewall and add an exception to the PROClient folder. Looking forward to your reply, have a good day. Kind regards, Contrary

Hello, I deleveled your Eevee to level 98. Please try to level up your Eevee with full happiness between 10.00 and 20.00 o'clock ingame time and it should evolve into a Espeon. Hope this solved your issue, if not notify me here on the thread. Kind regards, Contrary

Hello, I am glad to see your issue got resolved. In the future you can use the Region locked Pokemon megathread and a staff member will help you. Kind regards, Contrary Locked as resolved.

Hello, I'm sorry for the caused inconvenience. Could you please try to follow the procedure below and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Totally disable your antivirus and firewall Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk Run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Also, in case it should work, remember to re-activate your antivirus and firewall and add an exception to the PROClient folder. Looking forward to your reply, have a good day. Kind regards, Contrary

Hello, I moved all the Kanto Pokemon from your party to your storage box only Cyndaquil should remain in your party at the moment. Good luck with the Johto story, if you have any questions feel free to visit the forums and ask about it in the right subforum. Kind regards, Contrary Locked thread as resolved.

Hello, Could you tell me what the Rattata's ID is? If not, do you remember any IV? Like what was it's attack stat? Or what level was it when you deleted it? Waiting for your reply. Kind regards, Contrary

Hello, I deleveled your Tangela to level 98. In the future make sure to request it in the Evolution and Deleveling megathread. Kind regards, Contrary Thread locked as solved.

Welcome back Deathwing!

Hello @Batsbeerjelmar. I am really sorry for the caused inconvenience. Unfortunately, we don't refund money. This due to players who accepted their loss in the past, it would be unfair to refund your money now because we didn't refund them aswell. About the rollback Once again I am sorry for the caused inconvenience and hope for your understanding. We can't refund the money, but I can give you some tips to make some. Some easy ways to make money: Do diggspots (3day cooldown) Battle Bosses/NPC's. (You can check the cooldown of the bosses with the Boss cooldown checker in Celadon city. NPC's have a 7 day cooldown) Hunt Pokemon for selling purpose. If you have a question about said above, please don't hesitate to ask. I wish you a good day! Kind Regards, Contrary

Hello, Your account got reset and you should be able to play on the silver server now. I wish you goodluck with the story and if you have any questions make sure to ask them here on the forums in the right subforum. Have a good day. Kind regards, Contrary

Hello, I am sorry for the caused inconvenience. You've been part of a server wipe some time ago. This was done to improve the server stability. I can offer you a account reset on the silver server if you want? It means you will have to restart your adventure. Let me know. You will keep the 120 coins you have right now of course. Looking forward to hear from you. Kind regards, Contrary

Head to the report center and pick the server you play on. Create a thread and explain what you want the trade moderator to do for you. Hope this cleared it up. Kond regards, Contrary

Hello @LongKub. Please make a report in the report center and a Trade moderator will look into it for you. Kind regards, Contrary

No problem at all. Will lock this thread as I can't assist you furthermore. If you have any other question feel free to make a new thread. Kind regards, Contrary

Yes, I will pass it to the developers. However if you want it to get more attention I suggest you to post a thread about it in the Suggestions subforum. Kind regards, Contrary

Hello again, It might get added in the future and if not we will continue to open account reset threads in the forums like we used to do. Currently we aren't resetting the progress of any user though. If such an account reset thread opens it will most likely be announced in PRO's Discord, so make sure to join it. Hope you can work with the given information. Kind regards, Contrary