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Exotyc

Former Staff
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Posts posted by Exotyc

  1. On 9/7/2021 at 9:43 AM, ecsecs said:

    I transfer the server from silver to gold but my play time doesn't change.

    Hi there!

    I'm sorry for the delay.
    The feature was intended by the devs.
    However, it will be reverted again tomorrow as there might be issues occuring with hour requirements in certain quests.

    Kind regards,
    Exotyc

  2. On 9/5/2021 at 3:02 PM, wdnmd233 said:

    My safari-pass is game corner reward in Eumi Island Theme Park 2.

    I have used this safari-pass but it had not been consumed,

    when I enter safari, instantly back to the door,

    and system show me : your safari time is over!

    i used that safari-pass 27 hours ago.

    Even since then to forever,  i cant fam in safari ?

     

     

     

    game id : shanksred
    server: silver

    Hi there!

    I'm sorry for the inconvenience and the late reply.
    The issue has been fixed for @MrG0l @wdnmd233 @ClaCatCha

    Kind regards,
    Exotyc

  3. 12 hours ago, Abhishek123123 said:

    During the cameruptite quest in the swimming trial I am first for the entire race but in the last the other swimmers some how teleport close to the finish line and start swimming faster than my surf mount making me last. This has happened 2-3 times with me please fix this bug.

    Hi there!

    I'm sorry for the inconvenience.
    This is not a bug.
    Due to limitations displaying NPC movement, it's only visually.
    It's intended as the last part depend on the time you take to make it to the finish line.

    Kind regards,
    Exotyc

  4. 19 hours ago, Hundjager said:

    Hi there, so I was doing the "Challenger Rik" part of the Vulcan island. He asked me to catch a pokemon and stated it was either Chimchar or Piplup. I decided to see if a previous one caught would work and it told me it was before the assigned time that he had given me the task. I then got another prompt telling me he accepted it and I received 97 points for the Piplup. I've included a video of the process below if that helps also. Please feel free to remove the 97 points also.

     

    https://streamable.com/izyejv

    Hi there!

    We appreciate the report.
    The issue has been fixed.
    Have a nice day!

    Kind regards,
    Exotyc

  5. 12 hours ago, Kombu said:

    there is no 6h cooldown and people can repeat the race endlessly and farming summer points still taking 1st place. it happened on a 9AM gmt+2 raid. Please check it

    Hi there!

    We appreciate the report.
    Since this bug has been handled already, I will lock this thread.

    Have a nice day!

  6. On 9/6/2021 at 5:47 AM, goldreborn said:

    i have reached 200+ evol but now have only 1xx i want my evol back fix it plz(i dont have my last evol but i have zapdos v.v.v )

    Hi there!

    I'm sorry for the inconvenience.
    Could you please send a screenshot of your issue?

    Kind regards,
    Exotyc

  7. 9 hours ago, jakjustme said:

    Hello , im trying to complete alakazite quest. I show 31 iv speed to casino guy but he doesnt accept it. Does it have to be 100 lv pokemon or its a bug?

    Hi there!

    I'm sorry for the inconvenience.
    The minimum requirement for the Pokemon is to have 27+ IV in Speed and 253 EVs.

    Kind regards,
    Exotyc

  8. 3 hours ago, Desid00 said:

    Hey just wondering if you guys can check how long or if my free transfer is bugged. I usually switch around the first of the month but it hasent seemed to update anyway of checking for me please thanks

    Hi there!

    I'm sorry for the inconvenience.
    Your next free transfer is on the 9th September.

    Kind regards,
    Exotyc

  9. On 9/6/2021 at 6:31 AM, MiloSF said:

    Hi,

    Can I request a rollback on my Pro account? I accidentally bought 400 max repels for 250k in department store.

    My username: Milosf

    Sever: Gold

     

    Thank you very much 

     

     

    proof.JPG

    Hi there!

    I'm sorry for the inconvenience.
    Unfortunately, we won't be recovering for this kind of request anymore.
    When purchasing the repels, you are warned that we don't do refunds.

     

    unknown.png

    Kind regards,
    Exotyc

  10. On 9/6/2021 at 1:12 PM, 044cvishk said:

     I was trying to do mega alakazam quest but when I interact with abra it is not fleeing away I have poke with 31 speed pls reply fast

    Hi there!

    The minimum requirement for the Pokemon is to have 27+ IV in Speed and 253 EVs.

    Kind regards,
    exotyc

  11. On 9/5/2021 at 9:30 PM, darshan2you said:

    ign oscarbhai 

     

    pokemon greninja lvl  100

     

    region  kanto 

     

     long time not playing my poke is missing

    Hi there!

    I'm sorry for the late reply.
    It seems like you found the user who had your Greninja.
    Please confirm it.

    Kind regards,
    Exotyc

  12. 5 hours ago, BakaJanai said:

    I played PRO a few years ago on the red or blue server, after which a bit on the silver one and got to Rayquaza in Hoenn (butchered the name) after which I gave up on my save cuz i had no time to grind abd had only 1 good poke. Now I got back in the game on the Gold server to start again and not get to the same situation as before, but I would like to transfer like 5 or 6 if my old pokes because I put a lot of time in getting them to a lvl 100 and/or recieved them as a gift from a friend. I have no alt accounts and I don't know what to do to just send the pokes to gold, please assist me in transfering them

    Hi there!

    I'm sorry for the inconvenience.
    Unfortunately, this is an impossible request that we can do.
    If we allow such requests, we have to do it for everyone and it can be abused.
    Furthermore, there's another way to get your Pokemon to the opposite server.
    You can ask a friend to transfer the Pokemon for you or create a new account, play the story again and transfer the server.

    Kind regards,
    Exotyc

  13. 13 hours ago, Dextrax said:

    Hy, long back i almost completed the Garchompite quest till the one where you have to battle between 0400-0500 poketime. Today i attempted to battle him at 0400 but Cynthia wasn't there and i couldn't do the battle. I thought i might have missed something earlier and started from Snow point PC. Cynthia wasnt there, talked to her and her grandma at Celestic ruins after that, went to Canalave library, she said something about sun then i talked to prof Rowan at Sandgem. But he only talks about pokedex and Cynthia was not there.Then i went to sendoff spring ONLY the police man was in-front of the cave. Now i dont know how to get the mega stone. Kindly help me .

    Thank you.

    Hi there!

    I'm sorry for the inconvenience.
    I've checked your variables and it seems like you haven't interacted with the books in Canalave City yet.
    Please proceed from there.

    Kind regards,
    Exotyc

  14. On 8/27/2021 at 4:20 AM, vid646 said:

    Hi @Exotyc,

     

    Thank you for your help to check my account.

    I have logged in on the Silver Server, I have found that item:

     

     

     

    Btw, can I request to publish that item to the store? I wtb it on my other accounts as well. It's a beautiful item and it shouldn't be an oblivious item.

    Please help consider my suggestion.

     

    Thank you,

    Phat - vid646.

    Sorry for the late reply.
    The item was obtainable during a halloween quest and could be bought with the halloween currency.
    You'll have to wait until it's halloween.

  15. On 9/3/2021 at 4:22 PM, WhitoRabbit said:

    hey may was glitched or something i went back and talked with her after some log off and log in i got it thank you for your help tho im really sorry if i wasted your time

    Don't hesitate to make a forum post if you're unsure about something.
    I'll lock this as resolved.
    Have a nice day!

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