Kvar

@SouthernDragon I have restored your Thundurus. Be more careful next time! Locked as resolved.

Greetings, @Lyn1311 Unfortunately, this bug is still being looked into as there are current higher priorities at the moment. We deeply apologise for the inconvenience. It will be fixed whenever possible. Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Greetings, @daverost14 Apologies for the inconvenience. The issue is known and clearing your DNS Caché should fix this issue. Is the issue still persisting for you?

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Glad to know your issue was resolved if any future issues arise, please let us know! Locked as solved.

Apologies for the delay, @Ramzijhonny1 Your Landorus has now been restored and it should be in the last box of your PC. In the future, please use the Restore Megathread. Locked as resolved.

Greetings, @Rayn139 Unfortunately we cannot deevolve or unevolve pokemon as we lack the tools to do so. Apologies for the inconvenience. Will lock this thread as we cannot offer you further assistance. Kind regards, Kvar

Hey there, @omega1995 Welcome back to the game Your data seems to be fine and everything should be in Silver Server. Were you able to find everything you had years ago?

@Oanhtho1605 Apologies for the slight delay. I have restored your Electrike. In the future, please use the Restore Megathread. Locked as resolved.

Greetings, @Corvonero Unfortunately, there is no way to currently deevolve a pokemon as we do not have the necessary tools to do so. I'm afraid I cannot give you a better answer, as we have no way of resolving your issue currently. I am sorry for the inconvenience. You will need to use a new Cottonee for your Boss Team. Kind regards, Kvar

@zyraja Welcome back to the game! This problem is often caused due to having an outdated client. You can download the latest clients here. Delete all your current PRO related files and download the latest client possible. Your progress is in Gold Server

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Greetings, @kayn116 As we have checked, you have already beaten all Sinnoh Badges. You should be able to access Sinnoh through any Port City (Vermilion, Olivine, Lilycove) by paying 5000 pokedollars. Let me know if this has resolved your issue.

Could you please reset your password to a password that does not have special symbols? Please, change it to a password to something with only letters and numbers (1 2 3 4 5 6 7 8 9)

Greetings, @Kesser Our apologies for any inconvenience this may have caused. Thanks for forwarding this bug. Our Developers have been made aware of the issue and they are working on fixing it. Kind regards, Kvar

Greetings, @ItsTyrac As you can see in the image below, you can click your Options menu and modify the Game Zoom option to adjust it to your preferred view point. You can also adjust the GUI Scale and the Game Zoom to your preference, as well as the Resolution and Windowed/Fullscreen options. I will now lock this thread as it is over a year old and Staffview was completely disabled. Kind regards, Kvar

Greetings, @Shinrakemhao Did you check if you accidentally pressed the Caps Block key in your keyboard while writing your password?

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Greetings, @Dmtam1403 It is possible you started the Heatran Quest, which will temporarily remove all your Rare Candy. Once you finish the quest, talk to the NPC Buck and he will return them to you.

@Rennn I have restored the Gothita with ID 64691986 as the pokemon with ID 64691985 is not your Gothita. Please, if this is not the pokemon you were looking for, provide other info such as Nature, Ability, IVs, or a screenshot of the pokemon. In the future, please use the Restore Megathread.

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar