Kvar

Greetings, @agregory15 Thank you for your patience your evidence has been forwarded to the relevant parties. Kind regards, Kvar

Greetings, @GeleNeger As Norex mentioned above, this is an issue currently known by our developers and it is on the works of being fixed. I sincerely apologise for the inconvenience. Kind regards, Kvar

Saludos, @FernandoEquisde ¿Puede probar a ir directamente al Barco SS Anne en Vermillion City (Ciudad Carmín) e intentar entrar en el barco? Deberia poder entrar sin problemas. Si aún no puede continuar la aventura por Viridian City, vuelva a Pallet Town, y hable con la madre del rival en su casa. Cuando el diálogo haya terminado, debería poder continuar su historia. Espero su respuesta, Kvar

Greetings, @TalhaCOC123 Apologies for the inconvenience. Very recently, Destiny Bond was fixed as it was working improperly: if you ended a battle having your last pokemon faint and taking down your opponent's last pokemon with Destiny Bond, you would win instead of lose. This has been changed and announced in the most recent changelog. You will be updated on when new updates come up in the Official PRO Discord Server. Your issue has been forwarded to our scripters. If you have any further questions, please let us know. Kind regards, Kvar

Saludos, @FernandoEquisde Le contesto punto por punto para ayudarle apropiadamente. 1.- Su pokemon debería estar correctamente restaurado. ¿Puede mirar en su PC y en su equipo, porfavor? 2.- Si ha perdido contra Jackson en la escuela en Viridian City, ¿puede caminar hasta Pueblo Paleta, volver a la escuela, hablar con los NPC y continuar hacia Pewter City? 3.- ¿Puede comprobar que tenga la segunda medalla y volver a interactuar con Bill, conseguir el libro bajo su cojín y volver a hablar con él? 4.- ¿Qué error muestra el foro cuando su amigo intenta entrar en su cuenta? Quisiéramos ayudarle a poder acceder normalmente al foro. Espero su respuesta. Kvar

Greetings, @ON9Hingor If you want to transfer some of your Region Locked Pokemon, you can make a post in the Region Locked Megathread. Please, provide any possible evidence and mention the pokemon you need to have transferred. If you have any further questions, please let us know. Kind regards, Kvar

Glad to know your issue was resolved If you have any other questions, please do not hesitate to ask us! I will now be locking this thread as resolved. Kind regards, Kvar

Glad to know your issue was resolved If you have any further questions, please do not hesitate to ask. I'll now be locking this thread as resolved. Kind regards, Kvar

Greetings, @Juronoss Unfortunately, we are not currently offering Account Resetting services at the moment. Sometimes, these services are open. These will be announced in the Official PRO Discord Server's #announcements channel. You can also create up to four accounts and you'll be able to replay the story on them, but you will need a new name as the one you want is currently taken by the account you are making the post with, I'm afraid. Keep in mind four is the maximum possible accounts you can have, according to PRO Rules. If you have any further questions, please do not hesitate to ask. Kind regards, Kvar

Good luck on your quest Locked as resolved.

Greetings, @0PaRk3R0 Unfortunately, we do not provide deleveling services for the Heatran Quest. You will have to train a new pokemon for the quest, I am afraid. I recommend you stock up on healing items as much as possible and use a Gyarados, Garchomp or other strong sweepers that can be leveled up while in your mission. You can find Magikarps easily in Sootopolis and in Viridian City, with a Jolly/Adamant nature and with no specific ability required, as both of Gyarados' abilities work fine. Garchomp can be easily repel hunted and any Jolly/Adamant one works too, as long as they have decent IVs. If you have any other questions, please do not hesitate to ask us. Kind regards, Kvar

Greetings, @Kaasfondue Thank you for reporting this issue. In the future, you may report these Dialogue errors in this thread, and they will be reviewed by our scripters. Kind regards, Kvar

Greetings, @Quinmichael2 Could you take screenshots of the exact place where you fought the Magma Grunt that disappeared and provide any more details about what happened for you to get disconnected? Kind regards, Kvar

Greetings, @agregory15 Does this happen in other places too? In other areas, maps, cities, or houses? If you could record your screen and provide evidence below with programs such as OBS, it could help us solve your issue. Kind regards, Kvar

Greetings, @swastik2605 As mentioned above by Norex, Dedenne can also be obtained as a boss reward. However, you may also choose to purchase a Membership Medallion from another player and activate it to hunt Dedenne in Route 10, where it spawns all day. You may also defeat Tigerous boss to use Casino Chips and later on trade them for prizes in the Casino on top of Tigerous Boss. One of these prizes is a Mini MS Medallion. Medusa and Eldir Boss also drop a Mini MS Medallion sometimes after you defeat them. If you have any other questions, please let us know below. Kind regards, Kvar

Greetings, @agregory15 Thank you for your answers. Does this happen always, every single time that you try going inside? Does this happen after you restart your entire client? If it does, could you try removing all your PRO related files and reinstalling the client, then trying to enter Rowan's Lab? Looking forward to your response. Kind regards, Kvar

Greetings, @Allsmell Thank you for reporting this. The issue has been forwarded to our developers. Kind regards, Kvar

Greetings, @iceflake Thank you for reporting this issue. It has been forwarded to the relevant parties. Kind regards, Kvar

Greetings, @agregory15 Could you answer these questions so as to help you out? 1.- Where in the Laboratory does the "loading" appear? In the entrance? In what part? 2.- When you are teleported, are you teleported outside of the lab or inside? 3.- Have you completed Sinnoh's Story, or are you in Sinnoh beating the different Gyms? Kind regards, Kvar

Greetings, @Madara I apologise for the inconvenience. What you are saying is completely true. The NPC was disabled recently, the 14th of November, as the World Quest now serves its purpose. If you talked to the NPC previously to that date, it was still functional. I appreciate the response, as I was able to correct this post. If you want to obtain the other pokemon from the Legendary Duo/Trio, you'll have to use a Mysterious Ticket to have a chance at capturing them. Kind regards, Kvar

Greetings, @agregory15 When you try to enter the laboratory, does an error message pop up? Or are you completely frozen in place? In a loading screen? Looking forward to your response. Kind regards, Kvar

Glad to know your issue was resolved :) I'll be now locking this thread. If you have any further questions, please do not hesitate to ask. Kind regards, Kvar

Greetings, @LeoFlo24 Unfortunately, we cannot de-evolve your Clefable to Clefairy as it is impossible to do with our current tools. You can still teach it Moonblast with the Pre Evo Move Tutor in Kanto's Route 5 Daycare. The Daycare can be unlocked by defeating Naero Boss in Cerulean Cave. Furthermore, you can also ask another player to teach the move for you. If you choose to do so, please take screenshots of the full conversation and the trade itself. If you have any other questions, please let us know. Kind regards, Kvar

Greetings, @linkaros I apologise for the inconvenience. The issue has been forwarded to our developers and it will be fixed in the next client update. Kind regards, Kvar

Greetings, @Kolmi I apologise for the inconvenience. Since the introduction of the World Quest, the NPC has been disabled as the World Quest does its function in its place. Using a Mysterious Ticket, you will have the opportunity to capture Latias if you so desire. Additionally, you can catch other legendary pokemon from the other legendary trios (such as the Legendary Dogs and Regis) if you caught one of them but are missing the other ones. If you have any other questions, please let us know. Kind regards, Kvar