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Kvar

Community Coordinator
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Everything posted by Kvar

  1. Greetings, @Mew@Yue My apologies for the inconvenience. It has been forwarded to our developers and it will be fixed as soon as possible. Kind regards, Kvar
  2. Greetings, @Alpha144 Unfortunately, as mentioned above by Fafouney, we cannot reset the cooldown of your Boss Battle with Morty as it would be unfair towards other users who accidentally fought him with the Mega-Bracelet too. You will only need to wait 12 days to refight him again and have your chance! :) Kind regards, Kvar
  3. Glad to know your doubt was resolved by Norex If you have any further questions, please do not hesitate to create another post! I'll now be locking this thread as resolved. Kind regards, Kvar
  4. Glad to know your issue was resolved I'll be now locking this thread. If you have any further questions, please do not hesitate to make another post! Kind regards, Kvar
  5. Greetings, @Epik93 The issue was forwarded to our scripters and it should be now fixed. Could you please try to fight again and confirm it? Kind regards, Kvar
  6. Greetings, @Kaiserf11 My apologies for the inconvenience. The issue is currently known and being worked on. You can try the following steps: -Log out, log in and level it up again -Let it faint against a wild pokemon and then level it up again -Use a Mysterious Candy. It can be bought in Celadon Department Store once you reach it for 5k pokedollars. This item will trigger a pokemon's evolution as long as their requirements are met (for example, a level 100 Charmander will be able to evolve through using this item, as it would be unable to evolve otherwise. In the meantime, you can safely let it level up unevolved pokemon need way less experience to level up and they powerlevel incredibly fast for story. There is no issue in training it further. I hope you're enjoying your stay in PRO, and once again, our apologies for the trouble caused. Kind regards, Kvar
  7. Greetings, @ZaryonLP To create your guild, you will need to talk to the NPC in Saffron Guild House, as mentioned above by Soulfyre. I hope this has helped you! Please, let us know if this has worked for you. Kind regards, Kvar
  8. Greetings, @sehuno Latias can learn Wish via level up (level 1). Thus, it can be relearned through the Move Relearner in any region. Kind regards, Kvar
  9. Greetings, @Zea My apologies for the inconvenience. The issue has been forwarded to and will be fixed within the next client update. Kind regards, Kvar
  10. Greetings, @Anurag2006 As mentioned above by Norex, reinstalling the latest client should fix this issue. Let us know if this has solved your problem. Kind regards, Kvar
  11. Greetings, @PhaniKumar I'm sorry for the inconvenience. This incident ocurred completely outside of PRO, in an unrelated discord server. This issue has to be resolved among your Discord Server's admins as it is completely out of the scope. You would also not receive any in-game punishments as this is completely unrelated to PRO nor does it break any in-game rules, it is an isolated incident in a discord server. Kind regards, Kvar
  12. Greetings, @Dioho358 I sincerely apologise for the inconvenience. Unfortunately, as the pokemon was not caught and did not receive an ID nor was it stored in the database, we cannot recover it in any way. We sadly cannot provide a compensation as it would be unfair towards other users who happened to have the same issue in the past on a rollback or crash. I hope you can understand. If you have any other questions, please let us know. Kind regards, Kvar
  13. Glad to know your issue was resolved :) If you have any other questions, please let us know! I'll lock this thread as solved. Kind regards, Kvar
  14. Greetings, @quangdtq I apologise for the inconvenience. Unfortunately, if you lost to the NPC in the first fight, you will not gain EXP in the rematch either. If you have any other questions, please let us know. Kind regards, Kvar
  15. Greetings, @Tsuina You only need to reenter the cave where Keldeo resides to refight him. Kind regards, Kvar
  16. Glad to know the issue was resolved Oblivion confirmed ingame the issue was resolved for him too. I'll now be locking this thread. If you find any other issues, please let us know! Kind regards, Kvar
  17. Greetings, @JonatasBraz I apologise for the inconvenience. The issue has been forwarded and the duplicates will be removed so that you can progress through the quest. Kind regards, Kvar
  18. Greetings, @OblivionWingNSK and @Coronatica The issue should now be resolved. Could you please try it once more? The duplicate clothing should've been removed now. Kind regards, Kvar
  19. Greetings, @SMARKPT I sincerely apologise for the inconvenience. Unfortunately, sometimes servers will briefly crash and players who are in Safari Zone will be kicked out from the instance. PRO is in a continuous development stage and sometimes crashes will occur. I'm afraid we cannot refund back the spent money as it would be unfair towards other users who happened to go through the same issue. As an alternative to your problem, you can use the EV Free Zones that change according to the current PokeTime. You can read the forum thread to learn more about these zones. Once again, I'm sorry for the inconvenience. If you happen to have any other questions, please let us know! Kind regards, Kvar
  20. Kvar

    Resolved

    Greetings, @A1catraz Glad to know your issue was resolved If you happen to have any other issues, please let us know! I'll be now locking this thread. Kind regards, Kvar
  21. Greetings, @OblivionWingNSK I apologise for the inconvenience. Thank you for reporting this issue! It has been forwarded to our developers. Kind regards, Kvar
  22. Greetings @Kaiserf11 Thanks to Norex for the quick response Sometimes the servers are down due to crashes or maintenance. As mentioned above by Norex, you will be constantly updated on the Official PRO Discord in regards to the latest updates. I'll now lock this thread as resolved. If you happen to find any other issues, please let us know! Kind regards, Kvar
  23. Kvar

    Box bog

    Greetings, @JayElijah The pokemon in your party will also show up in the boxes of your pc. What you are viewing is the same pokemon that you have in your party, unlike in the original games, where it would only be in one place. In PRO. your party pokemon will also be displayed in your PC. Kind regards, Kvar
  24. Kvar

    bug?

    Greetigns, @BunnySorc My apologies for the inconvenience. The bug was fixed recently. You only need to delete your old PRO related files and redownload the latest available client for your device. Once you log in, the bug should be solved. Kind regards, Kvar
  25. Saludos, @hastecali Hemos restaurado su Weezing. Puede comprobar en su PC si está correctamente restaurado En el futuro, use el Restore Megathread para restaurar otros pokemon. Si tiene alguna duda, no dude en preguntar! Kvar
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