Yverneas

Glad to see one of our Staff member was able to assist you. Since the issue is resolved, I’ll close this thread. Do not hesitate to reach out to us for help again. Take care

Hello @Nireas570, First of all, allow me to extend a warm welcome back to the game, @Nireas570. Regarding your account, it seems there might be a slight confusion regarding your account recovery. The account you're seeking to restore appears to be "Nireas", and not "Nireas570". Nireas also appears to be connected to you in many ways. All the elements you've mentioned are associated with the "Nireas" account. Furthermore, I'm happy to inform you that the Rattata Quest has been completely removed from the game. You're now free to venture into the Hoenn region without any additional quest requirements. As you have returned, I hope you thoroughly enjoy your time back in the game. We also currently have the Summer Event on-going. Hunt the forms, explore the Vulcan Island and enjoy thoroughly. Wishing you a fantastic and memorable experience! Feel free to ask any more questions you may have regarding this matter. Kind regards, Yverneas.

Hello @Keikokun, I apologise for the inconvenience you may have experienced. At present, all name change requests are exclusively managed by our Game Masters (GMs) on an individual basis. Given the substantial workload carried by our GMs, there could be instances when the process of changing names exceeds the originally stipulated duration of 48 hours. We kindly ask for your understanding and patience as we request you to await the completion of the procedure. Your cooperation during this period is greatly appreciated. Feel free to ask any more questions you may have regarding this matter. Kind regards, Yverneas.

Hello @Drachenfluch, You have moved a little bit forward in your quest. The part you have skipped is encountering the Lati Twin in their respective locations. Though you may already have their seen data, you would still need to battle them as it is a required part of the quest. You may take help of this guide for your convenience. Hope this helps you. If you have any further concerns regarding this quest, feel free to ask them here. Kind regards, Yverneas.

Hello @Hektor047, I apologise for any inconvenience caused due to this issue. The problem you are currently facing with the NPC Martin in Celadon City Game Corner is alright known and it's towards our Content Scripters but I am sorry, as it is a low-priority issue, there is no ETA that I can give to you when it will be fixed. In the meantime, we request your patience and understanding while we work towards a solution. I hope you will understand. Kind regards, Yverneas.

Hello @Gimmm, It is generally recommended to wait for a minimum of 2-3 days to allow the other person to come online and meet in-game for a trade. During this period, both parties should make a effort to coordinate and schedule a time that is mutually convenient. Having each other's Discord may help in this. However, if for any reason, after this designated period, the other person fails to come online or you are unable to meet in-game at the agreed-upon time, we encourage you to report the issue to us here. Please try provide proper evidence to support your claim, such as screenshots or chat logs of in-game trade agreement and that demonstrate your attempts to schedule the trade and the other person's lack of response or availability (optionally). By submitting a report with the appropriate evidence, our Trade Moderators will be able to review the situation and take appropriate actions as necessary. If you have any additional questions regarding this matter, please feel free to let us know. Kind regards, Yverneas.

As I said, you will have to change the region on your settings. Now as shown in the screenshots given in the spoilers below change the Format to English (United States). This should implement the changes you require in the client. Let us know how it turned out and feel free to ask any further questions regarding this matter. Kind regards, Yverneas.

Glad to know I was able to help you. Now I will be locking this thread as resolved. If in future you encounter an issue or want to ask any question, then don't hesitate to create another thread. Take care.

You're most welcome! Now as initial seems to be have answered, I am going to lock this thread as resolved. Don't hesitate to create another topic if you encounter any issue or want to ask any question in the future. Take care as well.

Hello @Phunew2712, As Wakaranaii posted the list of restoreable legendaries by Nikola and Keldeo being not one of them, it is clear that Nikola won't restore your Keldeo if you release it and hence you won't get a new set of IVs. It's also better that you haven't released your Keldeo yet, and I would strongly advise against doing so. Given the circumstances, releasing your Keldeo may not yield the desired outcome, and it's best to avoid taking that action. If you have any further questions or concerns regarding this matter, please do not hesitate to reach out. Kind regards, Yverneas.

Hello @Imisspokemon, I sincerely apologize for any inconvenience caused, as well as for not providing you with updates on the investigation of your issue. Upon further investigation, it was discovered that the loss of your item was a result of the deletion of an old scripted Pokémon that was still present in your account. However, I am pleased to inform you that the item has now been successfully restored and should be available in your inventory. To ensure that everything is resolved to your satisfaction, could you please take a moment to check your inventory and confirm whether the item has indeed been restored? Once again, I apologize for any frustration or inconvenience this may have caused you. We appreciate your patience throughout this process. If you have any further questions or concerns, please don't hesitate to let us know. Thank you for your understanding and cooperation. Kind regards, Yverneas.

Hello @Samjx2288, I apologise for any inconvenience caused. Formerly, there were instances where you may get disconnected unplanned and/or encounter the "Failed to load map" message. This issue has been already fixed. And as the said issue is now fixed, I am going to lock this thread as resolved. Don't hesitate to create another topic if you encounter any issues or want to ask any questions in the future. Kind regards, Yverneas.

Locked as resolved. Don't hesitate to create another topic if you encounter any issues or want to ask any questions in the future.

Hello @Legendbropp, The client utilizes the monetary format based on your device's system settings. Therefore, to modify the currency format within the client, you will need to adjust the settings on your device accordingly. To change the currency format on your device, you can follow these general steps: Go to the settings menu on your device. Look for the "Language & Region" or "Language & Input" section. Within that section, you should find an option to change the region or country settings. Select and save the desired region or country that corresponds to the currency format you prefer. Once you have modified the currency format in your device's system settings, the client should reflect the updated currency format accordingly. Please note that the specific steps to change the currency format may vary depending on the operating system and device you are using. If you have any further questions or need additional assistance, please don't hesitate to ask. Kind regards, Yverneas.

Hello @Raikoben100, The problem you're encountering with the Eevee's evolution in Love Island is indeed due to the fact that the Eevee in question is a lent Pokémon. Please note that lent Pokémon are not intended to be evolved. However, under normal circumstances, an Eevee should evolve into Sylveon when leveled up in Love Island, provided that it already knows a Fairy type move. This evolution should occur as expected. If you have any further questions or concerns regarding this matter, please feel free to let us know. Kind regards, Yverneas.

Hello @Hakaku, Firstly, thank you for your interest in our game, and welcome aboard in advance. Regarding the download of the game, we want to ensure that you have the correct information. You can find the official website to download the latest version of the PRO here: https://pokemonrevolution.net/home Alternatively, this should be the correct website to the downloads: https://pokemonrevolution.net/download

In general, it should be at every map with those kinds of edges, however since grass patches serve as spawning tiles on maps outside of caves, the dead spawn area may be easily avoided.

Hello @Alakazamboi and every player who is experiencing this issue, I apologise for any inconvenience caused. Currently, there are instances where you may get disconnected unplanned and/or encounter the "Failed to load map" message. Our Developers are aware of this issue and actively working to identify the underlying cause, but so far, they have not been successful. Please be assured that the developers are actively addressing the problem and investigating its root cause. In the meantime, we kindly request your patience. As for resetting the boss cooldown, unfortunately, I regret to inform you that due to rollbacks, there is currently no rightful method to reset your boss cooldown. Even if we may do it, it would be unfair to other players who may have experienced similar issues in the past. Once again, I apologise for the lack of an immediate solution. I sincerely hope for your understanding and patience as we work towards resolving this issue. We hope that this all will be fixed as soon as possible. Kind regards, Yverneas.

Hello @Stormy93, In PRO, happiness evolution only occurs when your Pokemon's happiness reaches the point 255 and other certain conditions are satisfied (if applicable for a Pokémon). In this case, your Azurill doesn't need any other condition to meet except attaining the 255 happiness point again. Also, please note that the level of your Pokemon has nothing to do with any of the happiness evolutions. So now, to trigger happiness evolution again, can you please try to decrease the happiness of your Azurill, by fainting it in a wild battle, and reach 255 happiness again? This should trigger the evolution. Let us know how it turned out. We would be waiting for your reply. Kind regards, Yverneas.

Hello @Overskilled, I apologise for the delayed response and any inconvenience caused by this issue. Currently, there are some limitations with the Map Editors, affecting not only Iron Island B1F R but every cave area, as depicted in the image below. As a result, encountering any Pokémon in these specific areas is currently not possible. However, you should still be able to encounter Pokémon in other regions of the same map. It is recommended to avoid edges like this. Also, while this is a known issue and will be addressed in due course, unfortunately, I do not have an estimated timeframe for when the fix will be implemented. I apologise once again, as there is currently no immediate solution available for this problem aside from searching for Pokémon in other areas. I hope you will understand and will bear it with us for the time being. Kind regards, Yverneas.

Hello @Weepingcamel69, I apologise for the inconvenience. All of your stuck, previous region Pokemon, should now be at your PC's last slot. Can you please check and confirm it?

Hello @BrokeLesnar, I apologise for the inconvenience caused. Our developers are already aware about the cases where Pokedex takes some time to open, but it is barely an issue with the client or our servers. Your device's old hardware or insufficiently available RAM/storage could be a cause of this. Sometimes redownloading the client also fix this issue. I am sorry as there is no perfect solution to this which I can provide to you, but I hope the aforementioned information will still help you. If you could, then please try to clear some storage, have some sufficient RAM in the background and redownload the client and run it again. Let us know if this resolves your problem. We would be waiting for your reply.

Hello @Wint0nyk, I apologise for the delay in my response. Are you still experiencing this issue?

Hello @Samodrax, I apologise for my late response. As you know, Flying Nimbus is a PvE Coin Shop item. Each and every month, at the start of the next season some PvE Coin Shop items become tradeable which is announced in our Official Discord Server. Although, Flying Nimbus is not tradeable for the moment, it can be announced to be tradeable in later months. We understand that you may wish to receive a refund of your PvE Coins instead and we may also accept your request it but as I said, it is also important to note that Flying Nimbus may become tradeable in upcoming seasons. If you want to keep it, then you can keep it but if you still want to get your PvE Coins refund then please confirm your request once again in the next reply.

We have thoroughly looked into your issue and we can assure that Latios is present on one of those ten locations. You just need to look more closely.