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Everything posted by Fusionflair
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Hoenn teleportation quest grunt not disappearing
Fusionflair replied to Arne15's topic in General Support
Hey there @Arne15 You have to move west after you have defeated the grunt in front of you, then you can beat the next grunt you meet to proceed further to grad the remote and the path on the east opens. Let me know if you run into any issues since this quest was recently updated and was found to have faulty variables. Make sure to include a screenshot of the issue you might run into, as far as I can see now, its not bugged for you. Take care for now, Fusionflair- 1 reply
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Hiya @Minautore Apologies for the inconvenience experienced with the Hoenn Teleport Quest. Thing is, the quest was changed a little but with faulty variables and hence there are such bugs around now. In your case for instance it will be needing us to fix the quest for you to proceed any further here, as any workarounds we have had won't be working in this situation. I would urge you to be patient and wait for me to notify you whenever we end up fixing it. Have a great day, Fusionflair
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Cant get passed this barrier after completing quest in new Mauville
Fusionflair replied to Josiah's topic in General Support
Hey there @Josiah Apologies for the inconvenience experienced with the Hoenn Teleport Quest. Thing is, the quest was changed a little but with faulty variables and hence there are such bugs around now. In your case for instance it will be needing us to fix the quest for you to proceed any further here, as any workarounds we have had won't be working in this situation. I would urge you to be patient and wait for me to notify you whenever we end up fixing it. Have a great day, Fusionflair -
Hey there @Erykh Apologies for the inconvenience caused. For ease of handling I have split your reply to the other thread into your very own thread. The Hoenn Teleport quest was recently changed but has met with faulty variables and unfortunately it looks like its definitely bugged for you, hence no workarounds could be suggested by us for you to proceed. You'd have to wait for a fix in the quest, which is certainly in order. I will be letting you know of it right here. Until then please be patient. Have a great day, Fusionflair
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Hi there, Apologies for the inconvenience caused by this. This occurs due to faulty variables in the quest after some changes were made to it. We have checked and the Hoenn Teleport quest here seems to be definitely bugged for you, hence you'd need to wait for us to fix the quest itself for you to proceed further. I will be letting you know about any developments on that as soon as possible. Have a great day, Fusionflair
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Hey there @Mihaisherif37 I saw the conversation over on the PRO Discord, could you please confirm if you could progress through? If you need further assistance please let me know. Have a great day, Fusionflair
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Hey @Thanhtd2919 I apologize for the issues you are facing with the Hoenn Teleport quest. The issue occurs due to faulty variables in the quest itself and its got nothing to do with your account and we are very much aware of this in particular. However, a fix is still in order and hence I'd urge you to wait to finish this quest for now. I will be updating you and all the others as soon as I hear that it is fixed. Until then, please stay patient and take care. Have a great day, Fusionflair
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please help me i am getting error in teleport quest
Fusionflair replied to Kohngten12's topic in General Support
Hi there @Kohngten12, I apologize for the issues you are facing with the Hoenn Teleport quest. The issue occurs due to faulty variables and we are very much aware of this in particular, however, a fix is still in order and hence I'd urge you to wait to finish this quest for now. Your situation looks very much bugged to our Testers, so you'd still need to wait for a fix. As for now, could you tell your username and server correctly, since this account has 0 hours on either of the servers? Until then, please stay patient and take care. Have a great day, Fusionflair -
Hi there @Qeisim, I apologize for the issues you are facing with the Hoenn Teleport quest. The issue occurs due to faulty variables after the quest was changed and we are very much aware of this in particular, however, a fix is still in order and hence I'd urge you to wait to finish this quest for now. I will be updating you and all the others as soon as I hear that it is fixed since it is seemingly definitely bugged for you. Until then, please stay patient and take care. Have a great day, Fusionflair
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Hi there @Piyushlovenannu, I apologize for holding you up this late and for the issues you are facing. The issue occurs due to faulty variables and we are very much aware of this in particular, however, a fix is still in order and hence I'd urge you to wait to finish this quest for now. I will be updating you and all the others as soon as I hear that it is fixed. Until then, please stay patient and take care. Have a great day, Fusionflair
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Hey there @Shachar1bo, Could you share any screenshots or videos around the issue so we can help investigate what's exactly happening and try and look for a fix? If you could also share things around your PC specs, that'd be helpful too. As soon as you do, I will be forwarding this to our developers. Hoping to hear back. Have a great day, Fusionflair
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After many years…im back?
Fusionflair replied to Xrevolutionx94's topic in Player Introduction and Partings
Welcome back! I'm here to just say hi and remind you of a couple of things: Please check out our Rules so you don't find yourself being punished. If you need any help, or have any questions about the game, or if you wanna report a player please don't hesitate to reach out to us through the Resolution Center. That'll be all for now! Have a great time in game, this weekend. -
Taking your word for it then. I will now be locking this thread as resolved. Feel free to reach out in the future in case of any other issues or concerns that you may have. Take care, Fusionflair
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Hey there @Makiz I apologize for any inconveniences caused. Could you please be more specific and in doing so, also provide screenshots or even a screen recording of the error that you are seeing? It would also be nice if you could share your PC's specs and even OS build number. Once you do that I will be sure to forward it to our developers to get their opinion on it all. Looking for an answer. Have a great day, Fusionflair
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Will be locking this thread as resolved.
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Hiya @Tgbnamish I have just forwarded your thread to the Content Scripters to identify the cause behind it all. Hang tight and I'll get back to you as soon as I hear back from them. Have a great day, Fusionflair
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Hi there @Touchmez This is a rather well known bug and has been reported as one of the oldest open issues on the client. Its a unity engine bug our developers have not found a workaround for and is hence not something that could be handled on our end. If it happens out of the blue then it is something rather easy to fix by just alt tabbing back and left clicking the mouse. To answer your other two questions, I would like for you to know that abusing bugs or using unauthorized software is against our rules and severely punished. I appreciate you taking the time for reporting the bug out of concern but it is certainly something we have been aware of for quite sometime now. That being said, if you have any further queries about this please let me know. Have a great day, Fusionflair
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Hey @Juha Thanks to @Caennethi for helping with their query there. As that has been taken care of, I will be locking thread as resolved. Have a great weekend you two, Fusionflair
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Need help with recovering my account ...
Fusionflair replied to Smokegaming's topic in General Support
Hey @Smokegaming You have been away for a while and the last time you played was when we had servers as Red and Blue. Red and Blue were merged into the Silver server and Yellow server was named Gold. You now have to merge your Red and Blue accounts to retrieve your previous progress. Make sure to also go through the post we have on the Merge. Lemme know if you need any further assistance here. Have great day, Fusionflair -
Hiya @Escanorian12 Unfortunately, this looks like a typical Unity crash to our Developers, which essentially means that anything could have caused it. We do not have the means to reproduce it either. I am so sorry about the fact that we are unable to assist you on this. Even if so, I do hope that the issue resolves somehow and you can get back to the game. Please do let us know if there are any further updates on this. Take care, Fusionflair
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Alright. Will be forwarding it to our developers real quick. Going to let you know as soon as I get any updates.
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Hey @Escanorian12 I am so sorry to hear that you are facing such difficulties in entering the game. Can you perhaps show what you see on your side of things by taking screenshots or even a screen recording perhaps?
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resolved Bought a wrong mount -- misunderstanding
Fusionflair replied to Mmrco's topic in General Support
Hey @Mmrco That'll be handled in the thread you made in the 2FA subforum. As for this, there is no further action to be taken given that's confirmed. Hence why I'd be locking this thread as resolved. Feel free to reach out in the future if there are more such issues or questions about the game. Take care, Fusionflair