Fusionflair

Hey @Thanhtd2919 I apologize for the issues you are facing with the Hoenn Teleport quest. The issue occurs due to faulty variables in the quest itself and its got nothing to do with your account and we are very much aware of this in particular. However, a fix is still in order and hence I'd urge you to wait to finish this quest for now. I will be updating you and all the others as soon as I hear that it is fixed. Until then, please stay patient and take care. Have a great day, Fusionflair

Hi there @Kohngten12, I apologize for the issues you are facing with the Hoenn Teleport quest. The issue occurs due to faulty variables and we are very much aware of this in particular, however, a fix is still in order and hence I'd urge you to wait to finish this quest for now. Your situation looks very much bugged to our Testers, so you'd still need to wait for a fix. As for now, could you tell your username and server correctly, since this account has 0 hours on either of the servers? Until then, please stay patient and take care. Have a great day, Fusionflair

Hi there @Qeisim, I apologize for the issues you are facing with the Hoenn Teleport quest. The issue occurs due to faulty variables after the quest was changed and we are very much aware of this in particular, however, a fix is still in order and hence I'd urge you to wait to finish this quest for now. I will be updating you and all the others as soon as I hear that it is fixed since it is seemingly definitely bugged for you. Until then, please stay patient and take care. Have a great day, Fusionflair

Hi there @Piyushlovenannu, I apologize for holding you up this late and for the issues you are facing. The issue occurs due to faulty variables and we are very much aware of this in particular, however, a fix is still in order and hence I'd urge you to wait to finish this quest for now. I will be updating you and all the others as soon as I hear that it is fixed. Until then, please stay patient and take care. Have a great day, Fusionflair

Hey there @Shachar1bo, Could you share any screenshots or videos around the issue so we can help investigate what's exactly happening and try and look for a fix? If you could also share things around your PC specs, that'd be helpful too. As soon as you do, I will be forwarding this to our developers. Hoping to hear back. Have a great day, Fusionflair

Welcome back! I'm here to just say hi and remind you of a couple of things: Please check out our Rules so you don't find yourself being punished. If you need any help, or have any questions about the game, or if you wanna report a player please don't hesitate to reach out to us through the Resolution Center. That'll be all for now! Have a great time in game, this weekend.

Taking your word for it then. I will now be locking this thread as resolved. Feel free to reach out in the future in case of any other issues or concerns that you may have. Take care, Fusionflair

Hey there @Makiz I apologize for any inconveniences caused. Could you please be more specific and in doing so, also provide screenshots or even a screen recording of the error that you are seeing? It would also be nice if you could share your PC's specs and even OS build number. Once you do that I will be sure to forward it to our developers to get their opinion on it all. Looking for an answer. Have a great day, Fusionflair

Will be locking this thread as resolved.

Hiya @Tgbnamish I have just forwarded your thread to the Content Scripters to identify the cause behind it all. Hang tight and I'll get back to you as soon as I hear back from them. Have a great day, Fusionflair

Hi there @Touchmez This is a rather well known bug and has been reported as one of the oldest open issues on the client. Its a unity engine bug our developers have not found a workaround for and is hence not something that could be handled on our end. If it happens out of the blue then it is something rather easy to fix by just alt tabbing back and left clicking the mouse. To answer your other two questions, I would like for you to know that abusing bugs or using unauthorized software is against our rules and severely punished. I appreciate you taking the time for reporting the bug out of concern but it is certainly something we have been aware of for quite sometime now. That being said, if you have any further queries about this please let me know. Have a great day, Fusionflair

Hey @Juha Thanks to @Caennethi for helping with their query there. As that has been taken care of, I will be locking thread as resolved. Have a great weekend you two, Fusionflair

Hey @Smokegaming You have been away for a while and the last time you played was when we had servers as Red and Blue. Red and Blue were merged into the Silver server and Yellow server was named Gold. You now have to merge your Red and Blue accounts to retrieve your previous progress. Make sure to also go through the post we have on the Merge. Lemme know if you need any further assistance here. Have great day, Fusionflair

Hiya @Escanorian12 Unfortunately, this looks like a typical Unity crash to our Developers, which essentially means that anything could have caused it. We do not have the means to reproduce it either. I am so sorry about the fact that we are unable to assist you on this. Even if so, I do hope that the issue resolves somehow and you can get back to the game. Please do let us know if there are any further updates on this. Take care, Fusionflair

Alright. Will be forwarding it to our developers real quick. Going to let you know as soon as I get any updates.

Hey @Escanorian12 I am so sorry to hear that you are facing such difficulties in entering the game. Can you perhaps show what you see on your side of things by taking screenshots or even a screen recording perhaps?

Hey @Mmrco That'll be handled in the thread you made in the 2FA subforum. As for this, there is no further action to be taken given that's confirmed. Hence why I'd be locking this thread as resolved. Feel free to reach out in the future if there are more such issues or questions about the game. Take care, Fusionflair

Hiya there @Jamesalery Same here, an aspiring and studying to be a Dev irl. No need to be embarrassed about being new to Pokemon, the game here takes you on a journey from the ground up that's relatable to the experiences you get from OGs, all from Kanto to the Sinnoh region. I love the project idea you got there, it is a basic one of course but its really a good one to start with. As far as formalities go, please be made aware of our Game Rules and the Resolution Center section where you can ask any questions, report issues and bugs around the game to us. Take care and see you around, Fusionflair

Hey @Maxsteel001 Warmest of welcomes to the game! Hope you're enjoying your time in the game. As far formalities go, please be made aware of our Game Rules section and when in need to any assistance from us feel free to contact using the Resolution Center section. Take care, Fusionflair

Hiya @Mmrco I apologise for reaching out to you so late. I see that you have indeed sold the XMAS Dragonite mount to Auricio1 for 420k Pokedollars and have none left in your Bag. Given that, there is nothing for us to process a refund for you in this scenario. I'll let you confirm that here and let me know if there's more to it, if not I'll just lock it as resolved. Have a great day, Fusionflair

Hey there @Zoffy Really great to hear that you like the game so much. I wholeheartedly welcome you to it and can't wait to speak to you in-game for when I go online! Without further ado, I'll let you know of the things that we think you should be aware of as you are embarking on your PRO journey as follows: Please be made aware of our Game Rules as in an overall aspect. Always feel free to contact us through the Resolution Center section in case of any questions, concerns and issues that you face in the game. See you around. Take care, Fusionflair

Apologies for the delay but the Pokémon was restored to your PC and 5 PvE coins were removed. With that being the case, I’ll be locking this thread as resolved. Feel free to reach out to us here for any other issues or questions in the future. Take care, Fusionflair

Hello @Amoslink96 I apologise for the delay in providing you with a reply. I have forwarded your request to our Developers. It will be restored in exchange of the 5 PvE coins you got from Collector Joro. Make sure to at least keep 5 PvE coins on your account till then. Will let you know when we're done.

Locked as resolved. Take care, Fusionflair

Hiya @Bestzedkongo This is due to the fact that your Red and Blue server accounts are not merged. Below quote explains how you can do so. You can find the full FAQ here. After merging you will be able to log right into Silver server to find all your previous progress intact. Let me know when all is in order. Have a great day, Fusionflair