Ayroo

Hey, The ban you received was only temporarily and was performed by an automated system that safe-guards against speed hacking, and is not considered as an escalating mark concerning your standing in PRO! I'm really sorry you had to deal with this! Unfortunately, there are many unusual false positives where this happens to users who are in fact not cheating, but who are nonetheless erroneously caught by the automated anti-cheat system. The devs are aware of occasional false positives and they are constantly trying to make the system more accurate! Please disregard as best you can any of these temporary bans. I'll go ahead and close your thread now, and I wish you won't have to deal with any more of these, Ayroo

Oh that's awesome! I'll go ahead and close your thread as resolved, and I hope you get to enjoy the April Fools event! Ayroo

Hey, I'm really sorry about the long delay in help! This particular issue has been one that the devs have been working very hard on addressing via various updates since the Xmas event. The issue you (and many others) had should now be mostly fixed, but there will be more additional updates made to address this particular hangup on player connections. Thank you so much for being patient, and though I will now close this thread, please make another if you experience this further! The deluge of players' threads about these disconnections were very, very helpful to diagnosing the issue! Ayroo

Hey I'm sorry you're dealing with this, this is very uncommon and unusual, Could you please reset your password 1 more time and make sure there are no special characters? If you are copying your password from a text document or similar file, a space will be inserted at the end of the your copied password if you select more than 1 line at a time.

Hey, I can see that you did end up being able to catch Keldeo! Are you still dealing with any bug related to this quest or with Keldeo (move learner, etc)?

Since this is intended game behavior, I'll go ahead and close out your post now. If you have any other questions or concerns, please feel free to make another thread! Ayroo

I'll go ahead and close your thread now, but please make another if you ever have any other issues! Ayroo

Hey! I apologize because I don't have any update for you quite yet, but I promise that your situation is being worked on! Thank you for being patient!

Hey, To start the Cressalia quest, you'll also need to have all non-legendary Sinnoh caught data. Please acquire the missing data and try again, and if you have any issues please let me know!

Hey, To evolve your Pancham into Pangoro, you can buy a Mysterious Candy for 5,000 from any department store and apply it to your Pancham! The Mysterious Candy was added to PRO to let players evolve Pokemon at level 100, so this method will work any time you have this predicament! Additionally, specifically concerning Pancham, you will need to also have in your party a dark type Pokemon when you use the candy, just like you normally would if evolving Pancham normally! You can find department stores in the following locations: Celadon Department Store in Kanto Goldenrod Department Store in Johto Lilycove Department Store in Hoenn Veilstone Department Store in Sinnoh

That's correct, thank you very much @Godpriyangshu ! I'll go ahead and close your thread as resolved now, but please make another if you have any other issues or questions in the future! Ayroo

Oh that's great! I'll go ahead and close your thread now, please make another if you have any other issues or ever need help, Ayroo

Hey, I'm so sorry about the delayed response, are you still encountering this bug?

Hey, Sorry about the long wait in a response, are you still encountering this issue?

I can tell you're busy enjoying the game, no problem! I've verified that the appropriate changes have been made to your account, and so I'll go ahead and close your thread now! Please make another thread if you ever need any more assistance, or if you ever have a question you need answered! Ayroo