Satellar

Hi! @Bajramon As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar 🌟

Hi! @Bajramon We have had another attempt into looking into this issue, And unfortunately there is just no purchase history that matches the dates mentioned, this also includes any times around these dates too. The tools that we can see you own are: Flashlight Tree Axe Pickaxe Unless any of these stand out to you in the sense that you do not recall purchasing it, or any other item you may have mistakenly bought recently that may be a factor towards this then we can try and investigate further, however it will be a similar process. I am truly sorry that this issue cannot be resolved. If you have any further questions i will be available to read them and try and help, Otherwise i will have to close this thread. Satellar ⭐

Hi! @Bajramon Unfortunately i cannot find anything in your inventory on your Bajramon account and your other account, and with confirmation that no coins have been purchased since December 2025, and along with the battery ram not being in your inventory at any point, I am not able to retrieve the item for you. What could have happened is you did not have enough coins and you might have believe to have purchased it without checking your currency. I am sorry i cannot help more with this issue, If you have any questions regarding this please let me know otherwise i will close this thread. Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Bajramon Apologies for the late reply. I am sorry for the inconvenience , but can you please double check for me that you do not have the battering ram? Please make sure you checked both accounts if you do use them both, Please make sure you have checked your bag thoroughly. Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Vicrow I apologize that we were not able to help resolve your issue quickly, as staff, we volunteer to help and in a lot of cases we are really busy both inside the game and outside. I am able to continue with the refund if you would like, but if you would prefer otherwise than that is fine. In which case let me know and i will close the thread. Again i apologize we were not able to resolve this quicker, there is a specific process we go through for these issues to make sure they're done correctly. Thanks, Satellar ⭐

Hi! @Vicrow No issue! I am currently working on your request, Please continue to be patient as i get this sorted for you! Please keep checking on your topic for any updates. Thanks! Satellar ⭐

Hi! @Vangogsan The tag should have been added for you now, Please let me know if you can see it! Once you have done that i will go ahead and close this thread! In regards to your other topic, that will be handled separately so please keep an eye out for any updates on that thread. Thanks! Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Vicrow Before proceeding further with this request , Could you please let me know which server you bought the mount on? Thanks! Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Vangogsan Could you please clarify what you mean with the tags regarding silver and gold? Thanks! Satellar ⭐

Hi! @Xixev Unfortunately we cannot assist in removing specific information and details on the trainer card. I understand this is not the answer you were hoping for, but please do not let it discourage you from playing! If you have any other questions let me know, otherwise i will close this thread. Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Xixev I cannot guarantee we can accommodate for this, But I have informed the correct staff team regarding your predicament and i am awaiting a response. Please keep an eye on this post for any updates! I will let you know as soon as i hear back! Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! As said above, the error was not on your end so please do not stress over it! I will be awaiting your confirmation that you received the Guild Name change, once i have i will close this thread! Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Akinator10 As said above, you can use a mysterious candy to help with evolving a level 100 Pokémon! You can indeed find these candies in Department Stores in each region, And/Or through the PVE Coin shop! You can find the PVE Shops in: Celadon Mart 4 in Kanto Goldenrod Mart 5 In Johto Lilycove Department Store 2F In Hoenn Veilstone Department Store 4F / Battle Tower Entrance in the Fight Area In Sinnoh Please let me know if i can help further! Otherwise i will close this thread! Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Vangogsan Firstly i would like to apologize for your guild name not being changed earlier on, There was an error when changing your Guild name on gold that slipped through during your original request post. Please accept my apology on the delay on the name change and the lack of communication regarding this. Please understand this was not on your end and you as a player did nothing wrong to delay this Guild name change and it is entirely on our end. Your request has now been done on Gold, Before i close this thread i will await for a confirmation from you that you can see it ❤️ Thank you so much for your patience and hopeful understanding! Satellar ⭐

Hi! @Margar3tt3 At the current moment, Both Cracked Pot and Chipped Pot are not in the game. This is also why the Wiki page and any other external sources do not have any information on them. When those items are heading to be put into the game, you will be able to see that and any other information in the Discord in Announcements and/or Game Happenings, And also on the front page when logging into the game! I cannot say for certain when the items will be put into the game, so id advise on keeping an eye out for any future updates that may have those changes included! Please let me know if you have any other questions regarding this, Otherwise i will Close this thread! Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Xixev As it has been a while since my last response, I will be going forward and closing this thread, Please feel free to reach out in a future thread if you are still having issues! Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @D1v1n3 If you are still having issues with the transfer please let me know, I have also forwarded this to the appropriate team and i am awaiting a response for you! Please let me know if there is anything else i can help with regarding this issue while you wait! Alternatively If the matter has been resolved then let me know and i will lock and close the thread. Thanks! Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Xixev I am sorry you're having issues logging into the game, Usually when this happens it is due to maintenance and so this will not be an error on your end. However if you are still receiving this issue please let me know and i can investigate further for you! Thanks! Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Pujantamang The ban will be lifted after the time stated on your log in screen, Network issues that end up being a temporary ban do not get put up on your profile. However for your peace of mind i have double checked for you and there is no infraction due to this. If you have any further questions please let me know! Otherwise i will close this thread! Thanks, Satellar ⭐ Please refrain from contacting staff members directly for private support

Hi! @Daanielpx I have restored your Adamant Gyarados for you! In the future please use only the Megathread for restoring Pokemon. I will go ahead and lock this thread for you, If you need help in the future please feel free to reach out in a new topic! Thanks! Satellar 🌟

Hi! @Quarios I have restored your Summer Breloom for you! I also noticed you posted both here and the restoration megathread, In the future please use only the megathread for restoring Pokemon. I will go ahead and lock this thread for you, If you need help in the future please feel free to reach out in a new topic! Thanks! Satellar 🌟

Hi! @Spammmantha As it has been a while since my last response, I will be going forward and closing this thread, Please feel free to reach out in a future thread if you are still having issues! Thanks, Satellar ⭐

Hi! @Leeluckya I am really sorry but unfortunately we cannot recover any Pokémon that were used for Event's. In the future you will have to make sure to double check the Pokémon you are exchanging, I apologize that I cannot help further. If in the future you do need help recovering Pokemon through Accidental release, you can use the Pokémon Megathread, or the Discord Channel for restoration also. If you have no more questions will go ahead and lock this thread, However please Feel free to reach out if you have any other issues in a new Topic! Thanks, Satellar ⭐

Hi! @Spammmantha As said above, you will need to make sure that you have the Correct Gym Badge (The 7th Gym in Sinnoh, which is Snowpoint City) that allows you to use the move out and inside of battle. Make sure that the Pokémon you are trying to use the move on can learn it and that they are in your team when you are trying to use the move if it is outside of battle. You can also purchase the Climbing boots in the shop with coins so that you don't need to use a Pokémon, However this costs real money so please keep that in mind! If you need any further assistance please let me know! Otherwise I will close this thread. Thanks!, Satellar ⭐

Hi! @Efrixl25 As it has been a while since my last response, I will be going forward and closing this thread, Please feel free to reach out in a future thread if you are still having issues! Thanks, Satellar ⭐