Satellar

Hi! @Lanyru I am glad to hear you were able to find a solution! Since it has resolved i will lock this thread for you, Please feel free to reach out in the future if you have any other issues. Thanks!, Satellar 🌟

Hi! @Klassyrahul You're welcome! I'm glad it got fixed! As this issue has been resolved i will go ahead and close this thread, if you have any future issues please feel free to reach out in a new topic. Thanks, Satellar 🌟

Hi! @Klassyrahul I'm sorry to see you're having issues logging in to the game, So that i can help the best possible way can you please answer a couple of questions: What is the error you are getting? Looking at the screenshot you put i can't clearly see what error it's giving you, if you can either show me another screenshot or try and explain what it tells you. I can see you are on the download site, Have you tried re downloading the game? If you already does it provide the same issue or does anything different happen? Going forward I can also provide a possible solution for you to try, Please let me know if this works for you! -Delete all of your current PRO files -Update your graphics driver if it isn't already up to date -Re-download a fresh PRO copy from the official website -Extract the files to the correct location (Documents/PRO Client) -Run the game as Administrator Please let me know if this solution works for you! If it doesn't please provide me the extra information for me from the error you are getting and i will help look into other issues it could be! Thanks! Satellar 🌟

Hi! @Kairu I understand that this account has 0 playtime and it was also created a while ago, Unfortunately though we cannot grant this name change to you or the other account. Due to your circumstance i can understand how this would be difficult, But an alternative way to get access to a name you want is to personally reach out to this player and discuss means to gain access to that username. I apologize that i cannot aid you more in this. If there is anything else i can do or if you have any more questions lease let me know, Otherwise i will go ahead and lock this thread. Thanks! Satellar 🌟

Hi! @Houdiniprogod Thank you for the extra information. I have passed this onto the appropriate staff team! I will let you know when i have received an update. Thanks, Satellar 🌟

Hi! @Houdiniprogod Apologies for the delayed response! Can you please Let me know which server you are on? Once you have provided the necessary information i will be able to further help resolve this issue! Thanks! Satellar 🌟

Hi! All good! I will now lock this thread! Please reach out if you have any problems or issues in the future on a new thread! Thanks, Satellar🌟

Hi! @Uneducated69 Your Go-Goggles have been returned to you! Please make sure to check your inventory and confirm you have received them. Once you have done that i will go ahead and lock this thread! If you have any other issues please feel free to reach out in a new topic! Thanks, Satellar 🌟

Hi! @Uneducated69 From looking at the situation, you using the escape rope was most likely the cause for this bug. Please don't stress though, i will make sure this gets dealt with by the relevant team! In the mean time please keep an eye for any updates on this topic regarding the issue! Thank you for being so patient Satellar 🌟

Hi! @Uneducated69 Apologies for the delay in response! To help resolve this issue as efficient as possible, can i please confirm a few things with you: You get the Goggles upon defeating the Gym-Leader Flannery in Lavridge Town, May will be blocking the exit and should hand them to you, can you please confirm with me if you have beaten this gym? If you did beat the Gym, was there no interaction with May afterwards? Petalburg City should also be accessible, can you check to see if you are able to go to that gym if you haven't beaten it already Furthermore any screenshots regarding this issue (inventory, the text log showing you cannot enter the desert etc) would be helpful! Once i receive your response we can look further into this for you and help resolve it! Thanks, Satellar 🌟

Hi! @Pokemon911 As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar 🌟

Hi! @Arkani99 Sadly The game does not have the option to change the in-game language to anything other than English at the current moment, However this is a good suggestion and i will make sure to bring it up to the staff! An alternative way to be able to use other languages in the game is using the Chat section. The chat system supports different language channels, so you can join a specific language channel to talk with other players in your language using the command: /cgjoin <channel name>, <password> Please note <password> is not always required but sometimes does depending on the channel you're trying to join (such as guilds or private channels) I apologies this isn't the answer you were hoping for, however i hope that the advice for language channels will benefit you! Please let me know if i can help further, If not i will go ahead and lock this thread! You can reach out in a new topic if you are ever having any more issues! Thanks, Satellar 🌟

Hi @Ryozhyn Thank you for your understanding! As this topic has been resolved i will go ahead and Lock this thread! Please feel free to reach out in the future if you have any further issues! Thanks! Satellar 🌟

Hi! @Ryozhyn I'm sorry to hear you're feeling disgruntled over the lack of form's being seen. To address your issue, Forms are completely random and are not affected by your current or past behavior. There is also no system that lowers your chance of finding forms because of past rule violations. Sometimes players can go through very unlucky streaks where forms; especially rare ones feel impossible to encounter for days. RNG (Random Number Generation) can unfortunately be very inconsistent, and long dry streaks do happen. All forms are random encounters, so it is possible to experience periods where even common variants seem much rarer than usual. I apologize that this isn't the outcome you'd have hoped for but please understand that the lack of forms being seen is not based on your past/current behavior, everyone's chances are the same! Thanks, Satellar 🌟

Hi! @Pokemon911 Apologies for the delayed reply! Before going forward could you please confirm with me if you are still having issues logging in? If you are i will help look into this further for you! Thanks, Satellar 🌟

Hi! @Mrok As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar 🌟

Hi! @Kayujintan No worries! Since this issue has been resolved i will now close this thread! Please feel free to reach out in a new topic if you ever have any other issues! Thanks! Satellar 🌟

Hi! @Kayujintan We have removed 1 Darkinium Z Crystal out of your inventory and you will be refunded the PVP Coins! Please make sure to check and confirm that the process has gone through on your end! Once you have i will go ahead and close this thread! Thanks! Satellar 🌟

Hi! @Kayujintan Apologies for the delay in the response! To help resolve this issue can you please confirm a few things for me: What currency did you use for the Darkinium Z? Was the mistake in regards to buying one extra or both? Once i have received a response i can help further look into this for you! Thanks, Satellar 🌟

Hi! @Jordanb129 As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar 🌟

Hi! @Rudraak As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar 🌟

Hi! @Dragzilla As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar 🌟

Hi @Coder3462 I'm glad you were able to get the ShellBell! And i apologize again for the delay you had in your issue! As this issue has been resolved i will go ahead and lock this thread. If you ever have any other future problems please feel free to reach out in a topic! Thanks, Satellar 🌟

Hi! @Coder3462 When its next convenient for you could you please show me a screenshot of the hiker giving you that dialogue so i can take a look? I Understand this may be tedious, however in order for me to help to the best i can i need to make sure i have all the information possible. Can i also confirm with you in regards to the missing Shoal Shells that you are trying to collect them at the correct High Tides Times? The times are between 09:00 - 14:59 and 21:00 - 02:59 PokéTime. Thanks! Satellar 🌟

Hi! @Ianjaipersaud I am sorry to hear this has happened to you. Unfortunately De evolving Pokémon is not something us as PRO staff can offer. I can understand this isn't the outcome you'd have hoped for and with that I apologize, It is ultimately up to the player to ensure that when evolving/not evolving that they inform whomever may be helping them with the service of the desired outcome. I will go ahead and lock this thread, however if in the future you have any more questions or need any more help please reach out in a new topic! Thanks, Satellar 🌟