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New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
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Pixiu

Former Staff
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Everything posted by Pixiu

  1. Hi, I've split your topic from the other thread as this is an issue separate from the Loading Map problem. When you receive the "User already logged in" prompt, it means that you weren't able to log out properly, which causes the server to continue registering your account session as active even though you've already logged out from the game. Unfortunately, all you can do is wait for the next server reboot in this case. We can't give you an ETA on when the next server reboot will be, but you can keep an eye on the server status here. If the server you play on says "Offline" or has only been up for a short period of time, that's a good indicator that a reboot is imminent or has already happened. Sorry about the inconvenience, and best of luck!
  2. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Here's a temporary solution that's worked for other players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue. Thanks!
  3. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Here's a temporary solution that's worked for other players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue. Thanks!
  4. Hi, quick update on the situation: Staff is still looking into ways to resolve the issue. However, here's a temporary solution that's worked for other players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue. Thanks!
  5. ~ Topic moved to proper forum. ~ Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Here's a temporary solution that's worked for other players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue. Thanks!
  6. ~ Topic moved to proper forum. ~ Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Here's a temporary solution that's worked for other players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue. Thanks!
  7. ~ Topic moved to proper forum. ~ Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. Here's a solution that's worked for some players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue, and post only in the thread linked above. Thanks!
  8. Once again quoting this for visibility. For players who are having trouble logging in, try logging in and leaving your client at the Loading Map screen for 10-20 minutes as Nightjay has suggested. You should be able to log in eventually afterwards.
  9. ~ Topic moved to proper forum. ~ Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. Here's a solution that's worked for some players so far, try it and see if it helps. In the meantime, please refrain from making more threads about the issue, and post only in the thread linked above. Thanks!
  10. Hi, General Support is for PRO-related issues only. As your question is about Pokemon Go, I've moved it to the General Off-Topic subforum instead.
  11. Quoting for visibility. For players who are having trouble logging in, try logging in and leaving your client at the Loading Map screen for 10-20 minutes as Nightjay has suggested. You should be able to log in eventually afterwards.
  12. Yes, many players are experiencing this issue right now. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about this issue, and post only in the one linked above. Thanks!
  13. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  14. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  15. Hi there. It seems many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  16. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  17. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  18. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  19. Hi there. Many players are again experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  20. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  21. Hi there, I'm glad to hear your game is loading properly. Can you let me know what steps you took when launching your game?
  22. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  23. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  24. Hi there. Many players are experiencing this issue right now - staff is aware of it and looking into what's going on. Please keep an eye on this thread for updates as we try to resolve the issue. In the meantime, please refrain from making more threads about the issue, and post only in the one linked above. Thanks!
  25. Hi, have you double checked that you're logging in on the correct server? Also, please make sure your login information was entered correctly.

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