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Shaui

Former Staff
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Everything posted by Shaui

  1. Hey there Aouf and welcome to PRO! We also have various ways to support you - you can check our Game Guides and the PRO Wiki or seek out Live Chat support and hang out via our Official Discord Server. Feel free to also check out our Facebook Page, Twitter, Youtube Channel, and Instagram as well! Good luck, have fun, and enjoy your game! :)
  2. I am happy that you were able to resolve the issue! If you need any help while on the SS Anne feel free to check out this useful Kanto Walkthrough! I will now be locking the post, and I hope you have a great day! :) [glow=green]-Locked as Solved-[/glow]
  3. What program are you using to unzip the file? Have you tried using Archive Utility or the Unarchiver to unzip the file? ?
  4. Hey there Olakace123! I am sorry to hear that you are experiencing this inconvenience. Are you sure that you are logging onto the correct server or account? You can check your account progress here on the Dashboard, and try logging into the the server you have the most progress on. Here's a picture to help you incase you need help changing servers:
  5. [glow=green]-Moved to Proper Place-[/glow]
  6. Hey there Rafaella! I am sorry to hear that you have experienced this inconvenience.Have you tried following the steps on this PRO for Mac guide? If this does not work, please try these steps and then redownload the application. Please let us know if you need any additional assistance, or your issue is solved! :)
  7. Hey there Psyren2HD! I am sorry to hear about this inconvenience. Have you tried to follow the steps from this post: And these steps as well: Please try them out, and feel free to reply if you need any additional assistance or solve the issue! :)
  8. Hey there Gooeypillows and welcome to PRO! We also have various ways to support you - you can check our Game Guides and the PRO Wiki or seek out Live Chat support via our Official Discord Server. Feel free to also check out our Facebook Page, Twitter, Youtube Channel, and Instagram as well! Good luck, have fun, and enjoy your game! :)
  9. Hey there CZER and welcome to PRO! We also have various ways to support you - you can check our Game Guides and the PRO Wiki or seek out Live Chat support via our IRC Channel and Official Discord Server. Feel free to also check out our Facebook Page, Twitter, Youtube Channel, and Instagram as well! Good luck, have fun, and enjoy your game! :)
  10. Hey there Kibitz! I am sorry to hear and apologize that you and the rest of the Blue Server have experienced this inconvenience. Unfortunately what you have experienced was a random crash. When we shut down the servers for maintenance, there is a message we send out so the players are aware that the servers will be closing. However in the cases of random crashes like these, they are random and due to their nature and it is impossible to predict and send out a warning before the server goes down. I apologize for the inconveniences that these cause. In situations like these, you can use the Server Status Checker for the Blue Server to help you know when the Blue Server is back up again. I apologize again for the inconvenience, and I hope you enjoy the rest of your week! :) [glow=green]-Locked as Solved-[/glow]
  11. Congratulations on getting mew! :Smile:
  12. Hey there CoolRasta! I can assist you with a trade evolution in game if you are able to go online :) You can also try asking for a trade evolution from other players and take screenshots of the trade agreement to help you prevent being scammed. Usually you want to look for helpful players with a lot of hours when trying to get help with a trade evolution from other players.
  13. Farewell Quan! Good luck with everything that lies ahead of you!
  14. Welcome to the forums! :Shy:
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