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connection problem

Featured Replies

Hi

When I access silver server using home IP, I couldn't access.

(I can access gold server using home IP and silver server using phone IP)

I couldn't understand about this problem.

2 hours ago, Laviter said:

Hi

When I access silver server using home IP, I couldn't access.

(I can access gold server using home IP and silver server using phone IP)

I couldn't understand about this problem.

Hello there,

Could you try connecting to a VPN and disabling the stream music ? And check whether it helps

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Reputed Service Shop: PokéNová Multi-Service Hub || Discord Server Link: PokéNová

My Discord: divinegold55

  • Author

when I use VPN, it is on but delay is too high. what did u mean disabling stream music? I can't understand about it

8 hours ago, Laviter said:

when I use VPN, it is on but delay is too high. what did u mean disabling stream music? I can't understand about it

Hello again,
If you press Esc key options pop up there nagivate to Sound > Disable Stream music

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image.png

You can try disabling some times it fixes..

Hope it gets fixed for you.

Signature.gif

Reputed Service Shop: PokéNová Multi-Service Hub || Discord Server Link: PokéNová

My Discord: divinegold55

Hey Let me know if this fix can fix the game:

1)Check Your usual IP.

Screenshot (50).png

2) Start VPN.

Screenshot (51).png

3)Then click gold/silver as many times till the number/IP changes.

Screenshot (52).png

4)After that turn off the VPN. Screenshot (53).png

5)Click cancel and retry as fast as possible.

Hope This Works for you. Please let me know ! @Laviter

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OFFICIAL SHOP : VOLCANION SHOP

  • Author

@Tantankare67

3) means

during connecting server, start VPN without cancel and then click silver?

or start VPN and then click silver and cancel as many time?

I can't still fix it...

17 hours ago, Laviter said:

Hi

When I access silver server using home IP, I couldn't access.

(I can access gold server using home IP and silver server using phone IP)

I couldn't understand about this problem.

Hello! I'm sorry for the inconvenience.

Please try waiting a little longer than usual when logging in, as the process can sometimes take up to 10 minutes to complete.

You can also try closing the game client completely and reopening it before trying again.

If the issue persists, try restarting your router or connecting through a different network, such as switching from Wi-Fi to mobile data.

You can also try using a VPN to see if that helps you log in.

If you're still unable to log in after trying these steps, please let me know and provide a screenshot of the error you're receiving so we can look into it further.

Kind regards.
Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

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