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Thanks for letting me know, thats great to hear. I will now close this thread as the matter has been resolved. If you need any help in the future, please feel free to create a new thread. Have a great day!

it fixed after update thanks for your help:)

I bought ghostium Z by 75 pve coins by mistake can i get refund ,i bought it about an hour ago. Thank you in advance! 我不小心用75个PVE硬币购买了Ghostium Z，可以退款吗？我购买大约1小时前。

Good day @Llamathrust1 Once you defeat Giovanni and leave Silph Co. you are able to re-enter the building however you cannot go up the stairs nor use the elevator. Unfortunately you will not be able to pick up and missed items on these floors. I will be closing this thread now. I hope this information finds you well and if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Is it possible to re-enter Silph Co. to get some items I missed?

failed to start, can be closed

2.5m

Hello @Jtgreen. Just to clarify, the account in question is Jtgreen12, correct? Also, please do not trade the Wailmer mount during this or the whole process cannot and will not be completed.

Hello @Fwuff. I'm truly sorry to hear you missed out on redeeming the code and by such a short margin, too. It's really unfortunate, but we cannot do anything for you here. If we make an exemption for you here, then we would have to oblige other similar requests. The announcement was very clear on the runtime of the codes and players had 48 hours to activate it. I understand that not every player is aware of how the redeem codes work or aren't aware of where to redeem them at or they simply didn't have the time or availability to redeem it while it was active. Sadly, those situations are beyond our measures and control. So, regrettably, we cannot award you with either a new code or the item received from the code. I'm sure this is a disappointing answer, but our hands really are tied here. All I can say is try to be more proactive when/if another code is shared to make sure you get the item quickly. Once again, I apologize. Take care.

Good day @Scoubaaa You are welcome for the previous assistance and I apologize for overlooking those items and I thank you for your repeated patience while we resolved everything. You missing tool items have been restored. As far as the TMs go, the last set of restorations included any TMs that were sent via mail and affected by issues encountered. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Ty Astreius

Good day @Zoro666 100 PvP Coins have been restored to your account and the item Galladite has been removed. In the future, try to be careful when selecting options in order to avoid situations such as this. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Hello, @Karvelas. My apologies for the inconvenience. Please make sure you have downloaded the latest client. You can find the download links here. It is also recommended to delete all previous PRO files prior to downloaded and installing the new client. If you are still experiencing these issues even after re-downloading, please let me know.

Auction Ended, Congratulations @Shellos!!

Hello @Aryawnnnn. My apologies for the late response. There can be many different reasons to this issue. The most obvious and most common is simply forgetting what you've spent money on. Have you perhaps purchased anything from another player or from an NPC such as Pokéballs? Perhaps you blacked out against a wild Pokémon? Please do your best to recall and answer these as best as you can. While you do that, I'll do some investigating to see where these funds could have gone.

Hello @Physicswalla. My apologies for the inconvenience. To begin, please make sure you have downloaded the latest client release. You can find that here. Next, if you still experience these issues, players have found that closing the client and relaunching has fixed the issue. This is just a workaround, not a permanent fix and not intended to be this way. Devs are fully aware of these issues and they are looking into it. I'm aware of how frustrating it can be going through this when all we want to do is play, we are just as frustrated as you are. But, all we can do right now is wait for Devs to work on it and hopefully a fix will be here soon. Let me know if you have any further questions.

Hello. @Gammacactus Unfortunately, the answer to your question is yes, you have lost the reroll ticket. To receive it as a reward, you must defeat Kyurem all three times and if you crashed during one of these fights, it will count as a loss. Sadly, we cannot do anything in regards to this. This is because there is no way for us to verify that 1) the crash was not on your end or that 2) you would have successfully beaten Kyurem. We understand the servers are experiencing some issues and we do apologize for that. In times like these, we recommend avoiding doing activities that could be ruined by a crash, such as bosses or PvP. There are still several ways of obtaining reroll tickets, such as Solaceon Daily (possible 7th day reward), PvP Chests, exchanging Reroll Shards for a ticket, purchasing them from PvP or PvE shops, and a few other methods. I'm sure you were hoping for a more positive response, but there is nothing we can do for your situation.

Glad you managed to solve it. Since that is the case, I will go ahead and lock this thread. Feel free to create a new thread if you have another question or issue. Take care.

nevermind I recaptured an exeggcute then evolved it and was able to return weird...

32m

i was fighting the boss that steals zapdos and moltres when i was transported to lilycove because i forgot to stop at shamouti PC and when i tried to return it says in my PokeDex i no longer own a exeggutor even though its in my party and can no longer return to the island for the legendary bird quest?

I think there is knock off tm ingame

Hey if u dont mind i can start 12.5m

bump

as the title reads my game froze and crashed in middle of killing Kyurem in the (Kyurem quest line) is the re roll ticket reward for not losing once now lost forever ?