Hey @Mozambi,
Thank you for the additional information.
Since you are using a Samsung Galaxy A20S and have confirmed that the client completely freezes and becomes unresponsive, as well as having experienced similar issues before, please try the following troubleshooting steps:
1. Verify Device Requirements
Minimum: Android 4.4, 1 GB RAM, 1.0 GHz CPU, OpenGL ES 2.0
Recommended: Android 5.1+, 1.5 GB RAM, 1.2 GHz dual-core CPU, OpenGL ES 2.0+
2. General Checks
Ensure you are using the latest available Android version of the PRO client.
Close any unnecessary background applications before launching the game.
Make sure your device has sufficient free storage and available RAM.
3. Perform a Clean Reinstallation
Go to Settings > Apps > PRO
Tap Force Stop
Clear both Cache and Data
Uninstall the client
Reboot your device
Download and install the latest version of the client
4. Developer Options Recommendations
If Developer Options are enabled on your device, verify the following:
Force GPU Rendering = Disabled
Force MSAA 4x = Disabled
Background Process Limit = Standard Limit
Allow Mock Locations = Disabled
Simulate Color Space = Disabled
As the issue appears to occur most noticeably during PvP battles and causes the client to completely stop responding, please let us know whether these steps improve stability. If the issue persists, any screenshots, recordings, or additional details regarding when the freeze occurs would be greatly appreciated for further investigation.
Thank you for your cooperation.
Beacon
Community Coordinator