Travok

Can you not walk around? Does the NPC refuse to let you pass? What does it say to you?

Hi Luckymx0, I can see that you have beaten the Hoenn E4 and while you can revisit the moving van there is no reason you should be stuck in it or have had your pokemon removed. Can you please provide a screenshot of the issue so I can see before deciding the best way to help you.

Hi Sleepybuddha, A colleague looked into this for me and has said that the email address for your accounts was wrong. Please go to the dashboard and check your email on there, change it to the email that you use and then please try again. Please note that the emails for pro may end up in your spam folder so check there too. If you continue to have issues please create a post in email recover and assistance subforum and staff will assist you from there.

Hi Akrolpln, You have done two trades this month: - Natu level 8 to Rytane1579 - Scizor & Gengar level 100 and Tyranitar level 83 to Madara8x If this was as you say a loan for one battle that wasn't returned than please post in report center with as much evidence as you can provide and a member of the moderation team will try to assist you with this issue when available.

Hi Uchihagod1, I'm sorry but we do not have an account deletion service. The closest thing we can offer is to permanently ban your account, would that be something you are interested in?

Hi Sleepybuddha, as glitcch1 mention above, please check your spam folder in the email address you use as it is a common problem for PRO emails to get sent there. If it isn't in the spam folder please check on your dashboard that it is the correct email address linked to you account. If it is the correct email address and it's not in your spam folder than please let me know here and I will assist you in getting your device confirmed.

Hi MangyCrow, as you've posted a few times I've merged them all into this one thread. I have never heard of anyone playing pro on a smart TV and neither has one of the other CCs I've spoken to. You've given us a rather unique problem to solve. I have contacted a member of management regarding this and am currently awaiting his reply. I do not have an answer for you regarding this problem at the moment and am just replying now so that you know we've not ignored your support request and are looking into it. I will reply again after I've spoken with the member of management regarding this.

No problem dude, sorry I can't be anymore help. I will lock this thread as the query has been answered.

Hi Fiii, I'm unsure why it gives that message but Raichu cannot learn surf. I tested it out and had a level 5 Raichu with only thundershock, tail whip and growl and couldn't learn it yet when I tried with a Pikachu it had not problem learning it at all. After speaking with some other staff members it is only Pikachu that Victor will teach surf to, also it's not just starter Pikachu but any Pikachu can learn it off him (activates a few week long cooldown once taught). If you really want a Pikachu with surf my advice would be to catch another Pikachu in order to teach it surf as we cannot de-evolve Raichu back into a Pikachu. I hope this answered your query and if you have anymore questions please feel free to ask.

Hi YotamJo, the Kanto safari zone has a EV training area that cost 10,000 pokedollars for 20 mins or 2,000 pokedollars if you have a safari pass active. It has dedicated areas for each EV but it's quite expensive for someone who hasn't beaten Kanto E4 yet. Route 24 (just above Cerulean) is the EV training spot in Kanto and you can train each EV there at certain points of the day. For atk EVs if you surf on route 24 during the day (10:00 - 20:00) then your pokemon will only gain atk EVs. The image below shows the different EV areas in each region and what EV is gained at which point of the day. I hope this is helpful for you.

Hi Shahmeer, after speaking to the doctor did you go to the ball room to get the cure for the captain off the doctor's blissey?

Hi VehicleOutOfGas, that is not a bug. When a pokemon is loaned to a person they return to the owner in the exact same condition they are loan in. What this means is that any levels or EVs gained and moves changed will return to how they were when the pokemon were loaned once they're returned to the original owner. When doing a daycare service the owner needs to trade the pokemon over and not loan them in order for the EV training and/or levelling to stick. I hope this clarifies things for you. I will pass this on to the trade mods with regards to if there's anything we can do your Solivagant as I do not know if we can and this is more their area of expertise than mine.

Hi Terreoak, your brother needs to go onto his dashboard and merge his accounts before he can play on silver server as he cannot play on the server on an old red/blue account without first doing that. It's simple to do and only takes a few minutes. This thread explains how to merge an account and has screenshots as well to show where to go. The important thing for him to do is when merging the accounts is to select red as his main account. This will let him keep the progress he had on red server when he plays on silver. If you have any questions or require any help with doing the merge please let me know and I will do my best to help.

Hi 14efish, I'm sorry for the inconvenience you are experiencing. This is because the host for registration, client update and reborn bot is currently down, the devs are aware of the issue and are trying to get it sorted out. Unfortunately we cannot give an ETA for when they'll be back up as we ourselves do not know yet. We will announce when they're back up on the official pro discord server, if you are not currently on there you can use the following link to join: https://discord.gg/98pMNxq

No problem dude, I will leave this thread open in case you encounter any problems with it.

Happy to help dude, I'm glad that there's something you can do. As the query has been answered I will lock this thread. Good luck with getting the moves for Arcanine.

No problem dude, I will keep this thread open in case you run into any problems and require help.

HP up wouldn't work because the HP EVs are already over 100. Stuff like HP up, Carbos etc only work up to 100 EVs per stat, after that you will have to gain EVs via battling. Yes, you can still EV train in safari or on wild pokemon and the EVs will go up until it hits the maximum of 252 per stat and 510 overall.

Hi makeitwitchu, you can still EV train at pokemon at level 100, you do not need it deleveled in order to be able to EV train it. In the screenshot you provided it looks like the pokemon has been EV trained as shown by the circled area in the image below. EVs are gained by winning battles and has nothing to do with levelling. What exactly are you trying to EV train on it?

Have you tried retyping your password? If that doesn't work can you try resetting your password by clicking this link. It will ask you to put in your username and it will email you a password reset link where you can put in a new password (you can "change it" to the current password, so if your password is Pikachu1 you can change it to Pikachu1. Once you've done that can you let me know if you can log in or if you're still having problems.

Hi sodin, I'm sorry for the problem you're experiencing. I can see on our tools that the server transfer has happened so there shouldn't be a problem with logging onto silver server. Can you tell me or provide a screenshot of the message you get when you try to log in?

Hi quangdtq, I'm sorry but we cannot de-evolve a pokemon, it's not that we don't want to but it's literally impossible for us to. I know this isn't what you wanted to hear but unfortunately we cannot help in this case no matter how much we want to. There are several things you can do though: As Gloomyfire mentioned you can use the pre-evo tutor at the back room of daycare to learn moves from the previous evolution. This is there because a lot of pokemon that evolve via a stone cannot learn moves that the previous form could learn. You mentioned that you do not have it unlocked but you can ask others who have it unlocked to go for you and trade the Arcanine to them, wait for them to do it and get the arcanine back. Please be careful if you do this though, keep a record of you asking for them to do the service for you as well as screenshots of the trade so that if for whatever reason you don't get the pokemon back then staff can get it back for you. As you can see doing this is risky, it's best to do it with someone you trust. If you are a member of a guild then I'd ask a guild member to do it for you. Arcanine can still learn TMs so you can teach it moves with them. I hope this helped and you can get the moves you want, I'm sorry we can't do anything more to help you dude.

Happy to help dude and I hope your luck improves. As this issue has been answered I will lock this thread. Good luck with your hunt.

Happy to help dude, I'm glad it's all sorted for you. I will now lock this thread as the issue has been resolved.

Hi Wizzy22, I'm sorry but it seems you're just having a run of bad luck. I tested it myself and got an encounter with repel trick as shown below. It took me about 70 max repels before I got it. You shouldn't be getting them every 5-15 super repels considering the tier of the pokemon and the tier of the others in the area but then again it is RNG based. Sometimes you get lucky and get more, sometimes you get unlucky and can't find anything. I hope you luck changes soon dude as the repel trick still works.