Astraea

Locking this as solved, enjoy! Kind Regards, Astraea. - Locked -

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Locking this as solved, have a good day. Kind Regards, Astraea. - Locked -

Hi there, Apologies in the delay of response! Said Pokemon have been moved out of your party and into your PC; could you please have a check and confirm that for me? Kind Regards, Astraea.

Locking this topic as the original poster's issue has been solved, have a great day! Kind Regards, Astraea. - Locked -

Hi there, Said Pokemon have been moved out of your party and into your PC; can you please have a check for me and confirm this? Kind Regards, Astraea.

Hi there, Sorry for the inconvenience; unfortunately, as stated in the Evolution and Deleveling Request Megathread, we cannot 'de-evolve' your Pokemon: With that said, as there is nothing I can do to further your case, I'll now lock this topic and I wish you a good rest of your week. Kind Regards, Astraea. - Locked -

Hi there, As stated in the Common Merge Errors: FAQ: Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, Please log into your account and let me know if you have any issues. It should be properly reset. Sorry for the delay. Kind Regards, Astraea.

Said Pokemon have been moved to your PC, can you have a check and confirm that for me? Apologies for the inconvenience again. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, You should be able to talk to the Sailor on Route 104 to go to Dewford Town, and from Dewford Town, sail to Slateport City. From there, you should be able to go to Mauville City and buy Rock Smash from Mauville City House 2: If you have any issue with this, let me know. Kind Regards, Astraea.

Hi there, Can you tell me which Pokemon in your party needs to be moved to your PC? And as for your girlfriend, can you have her post here and tell me the Pokemon she needs to be moved to her PC as well? Kind Regards, Astraea.

Hi there, You had 80 coins after the account reset, so this is simply not true. With that said, as it appears you have no technical problems, I'll lock this topic and I wish you a good day. Kind Regards, Astraea. - Locked -

Your account has been reset, enjoy. I'll keep this topic open in case you encounter any technical errors.

Hi there, Your account was recently unmerged; have you already re-merged? If so, please let me know. If you haven't merged already, you will need to select Blue as your main server, as opposed to Red. This is so your account gets a reset on its story data. Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Kind Regards, Astraea.

Hi, Your account has been unmerged; could you please do the merge again, but this time, select Blue as your main server instead of Red. This is IMPORTANT! Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Kind Regards, Astraea.

Hi there, It appears that your Silver account was caught up in a Red server cleanup, as the Red account wasn't used in a few years and was below a certain hourly threshold. Unfortunately, it is not pragmatic for PRO Staff to retrieve your old data, therefore, the best PRO Staff can do to fix your issue is to give you a full account reset on Silver (you will keep your Gold server progress)! You will also be given a complimentary 40 coins to buy clothes. If this is something you are interested in, let me know. Kind Regards, Astraea.

Hi there, Firstly, please provide screenshots of the Pokemon you are selling. You can learn more about adding photos to the forums in this guide. I've merged your two threads as you're only allowed one active thread per Trade subforum. I've also moved your threads to the 'Selling Pokemon' subforum, as you can only use the Personal Shops subforum if you're selling 6 or more Pokemon. Futhermore, please review our forum Trade Rules, particularly these: Kind Regards, Astraea.

- Locked -

Hi there, As stated in my previous post, you can do that on the dashboard. Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Kind Regards, Astraea.

Locking this thread as your first issue appears to be solved, and your second issue has been posted in the Report Center and will be dealt with when a moderator is available. Kind Regards, Astraea. - Locked -

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.