Astraea

Hi there, Which server are you trying to log in on? If you were a Red or Blue player and want to continue your progress, you will need to play on the Silver server. In order to do so, you need to merge your account; you can do so on your dashboard. If this is not the case, please be a bit more descriptive as to what your issue is so I can help you. Kind Regards, Astraea.

Hi there, The spawn rates of Eevee in the Safari Zones did not change; it is all due to luck. Keep in mind that, although Eevee from the Hoenn Safari and Kanto Safari are the same Tier, the surrounding Pokemon spawns have an effect on how often an Eevee will appear for you. If you have any further questions, feel free to let me know. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, This has happened to a few players when a number of released Pokemon were restored to protect your data, bringing you over the 1000 Pokemon cap. Please try to release a few unwanted Pokemon. Afterward, log off and back in, and Pokemon that were previously hidden should now appear for you. If this is not the case, let me know. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, Make 100% sure that the [Merge is required] button is no longer on your dashboard. Some merges got rolled back due to a critical error in the system. This is a screenshot of what it'd look like if you needed to merge still: If you still get the invalid password prompt when trying to log in afterward, please try to change your password, ensuring that it is alphanumerical only. Some players have reported that it works after trying a few times. If things still do not work out for you, please create your own thread describing your issues so I can forward this to a higher staff member. As the original poster has solved his merge issue, I'll now lock this topic and I wish you all a good day. Kind Regards, Astraea. - Locked -

Hi there, Unfortunately, it doesn't appear we will be making an iOS version anytime soon. As answered in the Suggestions thread: If you have any further questions, feel free to ask and I'll do my best to assist you. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, That is because you logged onto the Gold server; you will need to play on the Silver server in order to continue your progress. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, That is because you logged onto the Gold server; you will need to play on the Silver server in order to continue your progress. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. Additionally, you will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, To leave Hoenn, you can use the Lilycove City Harbor ship to go to other regions you've previously visited: You can also surf upward of Route 125 (Hoenn) into Nap Town, and then surf upward from Nap Town to Route 49 (Johto). Let me know if you have any further questions I can assist you with! Kind Regards, Astraea.

Hi there, Have you made sure that you've successfully merged? Certain players merges were rolled back due to some errors. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. You will need to merge if you see the [Merge is required] button, as shown below: For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, This is a warning: Please do not harrass users or comment off-topic their sales. All impending comments have been removed.

Hi there, Have you already merged your Red and Blue account? Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. If you want to access your previous game data, you'll need to play on the Silver server. You merge your accounts on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. If you've already merged and appear to have lost progress (but kept your Pokemon), you may have selected the wrong server in the merging process. In the meantime, do not do any trades on the Silver server and let me know that this is the case for you. If you've encountered other issues, be sure to check out the Common Merge Errors: FAQ. Kind Regards, Astraea.

Hi there, Could you paste the generated crash log within spoiler tags, if possible? This will greatly aid in helping troubleshoot your issue, as it could be a multitude of reasons. Kind Regards, Astraea.

Hi there, Apologies for the inconvenience; due to sensitive information, I've deleted the image that shows your dashboard. Could you try to change your password here and then try to see if you can log into the Silver server? I know the solution is a bit weird, but it is known to work for some players. Also, please ensure your password is alphanumerical. Kind Regards, Astraea.

Hi there, Your game data is completely safe. The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

As the original poster has caught his Mew, I'll now lock this topic and I wish you a good day~ Kind Regards, Astraea. - Locked -

Hi there, Sorry for the delay of response; a staff member will need to meet you in-game to resolve your issue. If there is a staff member already on while you're playing, feel free to ask them to help you out, otherwise you can quote me with your timezone and what time you can meet me in-game, or personally message me on Discord: Astraea#0082. In my experience, Discord is generally easier for both parties, but it is up to you. Kind Regards, Astraea.

Hi there, AFK stands for "away from keyboard". When someone is AFK in-game, it's because they haven't played in a few minutes despite having the game still running. WTS stands for "want to sell". This is commonly used in Trade chat and is used to communicate to others that you're selling a particular game object. WTB stands for "want to buy". This is another commonly used term in Trade chat—similar to "WTS"—and communicates to others that you're seeking a particular game object to purchase. PM stands for "private message". When you PM someone (or a group of people), the messages you send to one another is only between you the other recipient(s), distinguishing the chat from the main PRO channels. This is particularly useful when you want to chat with a friend or you're making a Trade deal. MS stands for "membership". In PRO, we have multiple types of memberships: If you have any further questions, ask me and I'll do my best to help you out! Kind Regards, Astraea.

Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea.

Hi there, Apologies for the inconvenience; the Hyper Potion was recently nerfed from 200HP to 130HP; the tool tip in-game was not yet updated for this, however. Let me know if you have any further questions and I'll do my best to assist you. Kind Regards, Astraea.

As your issue is solved, I'll now lock this topic and I wish you a good day! Kind Regards, Astraea. - Locked -