Astraea

Hi there, Unfortunately, you will need to wait for the cooldown to finish in order to fight George. Let me know if there is anything else I can help you with. Kind Regards, Astraea.

Hi there, Apologies for the delay of reponse; could you make sure your system meets the minimum requirements to run PRO?: If so, could you try to do a fresh re-install of PRO? Additionally, try to add PRO to your antivirus/firewall exceptions, or turn both off while extracting the game. You may also try to run the game in administrator mode. Often times, this problem happens because of an improper installation; make sure when you open your PRO folder, you can see your UnityPlayer.dll file, as shown below: Let me know how these steps work for you. Kind Regards, Astraea.

Welcome!

Welcome to PRO!

Take care and good luck in your future endeavors!

Please do not attempt to 'defame' players as this is falls under inappropriate behavior and harassment. I urge you to re-read our rules in its entirety before posting again. Kind Regards, Astraea.

Glad to hear your Honchkrow is safe! I'll now lock this topic and I wish you a good rest of your week. P.S. If you accidentally release a Pokemon next time, make a request in the Restore Pokemon Megathread. Kind Regards, Astraea. - Locked -

Hi there, When you made this post, it appears the server was down. PRO Discord is the best place to be updated on the current maintenance and approximate downtime. When a server crashes unexpectedly, there is no ETA I'm afraid. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Hi there, Unfortunately, there are no language patches for PRO. You can read more about the reasoning behind this here: As there is nothing more I can do for you, I'll now lock this topic and I wish you a good rest of your week. Kind Regards, Astraea. - Locked -

Locking this as solved, have a good day! Kind Regards, Astraea. - Locked -

Welcome, have a good stay!

Welcome to PRO!

Welcome!

Locked as solved; have a great rest of your week, and rather than posting in General Bugs for help, try to post in General Support for better visibility next time. Kind Regards, Astraea. - Locked -

Hi there, First, make sure that you've checked your spam folders for the e-mail, and try to resend the verification e-mail. If it's been two days and you still haven't received a verification e-mail, it's highly possible the e-mail provider you're trying to use simply will not receive the e-mails from our site. In this case, you will need to try to register under a gmail or hotmail e-mail, as these providers are certain to receive our e-mail. Kind Regards, Astraea.

Hi there, It appears you've provided the crash dump; instead, could you please provide the error log instead? Unlike the crash dump, there should be an error provided in English that should help me troubleshoot this with you. Kind Regards, Astraea.

Hi there, It appears you've accidentally released the Honchkrow you've mentioned; I've gone ahead and recovered it for you (it should be in the last box of your PC). Could you go ahead and have a check for me? Kind Regards, Astraea.

Hi there, Sorry to hear that you lost access to your current e-mail. You can change your e-mail by clicking your name in the top-right corner and selecting "Account Details". You should be brought to a landing page; on the e-mail line, click "Change" and you'll be prompted to change your e-mail. Now, you'll be prompted to enter in the new e-mail and your current password; keep in mind that you may need to reconfirm this e-mail, so make sure it's typed in correctly! Afterward, "Save" and you're good to go! Kind Regards, Astraea.

Hi there, Could you be a bit more descriptive of what happened exactly, or provide any screenshots if possible? Did your PC blue screen, or does this happen only when you load up PRO and appears to be a graphical error? Do you have any generated crash logs that may assist us in troubleshooting this incident? I'd also double check and make sure your PC meets the minimum requirements to run this game, and to also make sure that you've downloaded the proper version according to your OS and system. Kind Regards, Astraea.

Hi there, Could you make sure that you've done a clean installation? Here are the following steps for that listed in the Android Guide: By doing this, you should be able to install the new PRO update. Let me know if you have any issues with this. Kind Regards, Astraea.

Hi there, Could you paste the generated crash log within spoiler tags, if possible? This will greatly aid in helping troubleshoot your issue, as it could be a multitude of reasons. Kind Regards, Astraea.

Hi there, According to your variables, it appears you've already fought all three Johto dogs in their respective locations. Continue to progress onwards in your quest, and if you have any issues moving forward, let me know and I'll do my best to help you out! Kind Regards, Astraea.

Hi there, If your Pokemon can learn Giga Drain by level-up and you've surpassed the level where you're supposed to learn it, you can go to a Move Relearner to re-teach your Pokemon Giga Drain. (If you're unsure, you can look up your Pokemon in your Pokedex and check what level it learns Giga Drain). Here are a list of locations where you can find Move Relearners: Otherwise, there are only Move Tutors implemented in the game for Giga Drain: I hope this answers your question, and I hope you have a good day! Kind Regards, Astraea. - Locked -

Hi there, I'm extremely sorry for the crash you've experienced and I understand how frustrating it can be. We are constantly trying to improve our sever stability, but it isn't perfect. Unfortunately, we are unable to reset your boss colldown to a crash or rollback. As stated in the Issue Guide: As there is nothing more I can do to further your case, I'll now lock this topic and I wish you a good rest of your week. - Locked -

Locking this as solved; have a good day everyone! Kind Regards, Astraea. - Locked -