Fluffles

Hi there. I've checked this account and it's never owned a Jirachi. Can you tell me if this is the account that you had the Jirachi on? if not, please tell me the username and I'll be able to recover it for you there.

Hi there. It's not per IP, it's per person. Also, the IP will not be banned, but rather the person. You're free to install PRO on your computers. However, please do note that in the rare event of grave misconduct by one player, there is a possibility that there may be complications with regards to the ability to connect of the other players in your internet cafe. Hope I clarified things for you.

Hi there. The servers were currently down due to technical difficulties. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. For more information on the new updates added this patch, please check out the Update Logs. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. After the 3rd badge, you're not meant to go through to Route 12, but rather you should go East of Cerulean, through Rock Tunnel. Once you're out of Rock Tunnel, you'll be at Lavender Town. From there, you must go West and use the Underground pass towards the end of the Route to go to Route 7. Keep heading West until you reach Celadon City.

Hi there. Usually level 85s are good enough to beat the Elite 4. Gyarados and Gengar/Haunter are one of the most used to beat the Elite 4. Gyarados is there to set-up with Dragon Dance and sweep. Gengar has the stats to be able to do so regardless. The rest of the team is up to you to build, but it's good to have counters. You can check out this guide for further information.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. We only have support for Android, Mac (Laptop/PC), Windows and Linux. Any other platforms are not supported. Unfortunately our controller feature isn't perfect, but you can try to select the "Allow Controller" option in your game Options. If this doesn't work, then unfortunately we cannot do much about it as this is something only our Developers can process. Therefore, I can't really give an ETA as to when it'll be fixed if it doesn't work for you. Let me know if you need further help.

Hi there. I checked your inventory and you do not have a Good Rod yet. You need this in order to buy the Super Rod. The Good Rod can be bought for 15k in Fuchsia city in the house right of the Pokecenter by the lake. Need to have Old Rod.

Hi there. You can find the pokemon that spawn in the different areas on Nap Island by doing ^s <MapName> in #bot-commands in our Official PRO Discord. This will also tell you the items they are holding.

Hi there. The servers were currently down due to technical difficulties. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. For more information on the new updates added this patch, please check out the Update Logs. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. The servers were currently down due to technical difficulties. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. For more information on the new updates added this patch, please check out the Update Logs. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Please note that the Super Rod can be bought for 75k in Olivine in a house near the lighthouse. You need to have the Good Rod already.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! Since you played on the Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the Blue server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging.

Hi there. You can go back to the Pokecenter and go back to Stark mountain Heatran Pt, where you challenge a level 30 Heatran again. Please let me know if I've clarified your concern.

Hi there. Unfortunately I can't understand what you're trying to say and we do not have staff who can translate. Can you please send a screenshot of your error?

Hi there. Can you tell me what it's telling you when you try to join the servers?

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. You've now been unbanned and you should now be able to log into the Silver Server. Can you check this for me?

Hi there. You may be in a ghost queue. Please be patient as you wait to be placed in the game. As quoted, Please let me know if you encounter any further issues.

Hi there. The EVs on your pokemon should now be restored. Can you check that for me?

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!