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Fluffles

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Everything posted by Fluffles

  1. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  2. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  3. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  4. Hi there. Sorry for the inconvenience. Could you please try to update your graphical drivers and windows version? Afterwards, reinstall the game. This should fix your issue. If not, please try all of the following. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Let me know if you need further help.
  5. Hi there. Usually, all pokemon traded to NPCs for quests have to be OT. In this case, yes it has to be OT. Feel free to check out our Pinkan Quest Guide if needed. As stated by Cyber, the easiest way to check for information on moves is by doing ^info <move> in #bot-commands of our Official PRO Discord. Tailwind should be fine. Feel free to check out our list of broken moves and abilities for further information on broken moves and abilities. Let me know if you need anything else.
  6. Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. Let me know if you need anything else.
  7. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  8. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  9. Hi there. Sorry for the inconvenience. Unfortunately this is an error that occurs primarily on older systems. Could you please try to update your operating system or your graphical drivers and see if this works for you? If you're still unable to see your character, you may have to wait until the more updated client is released soon. Please stay tuned in #announcements of our Official PRO Discord for further announcements. Let me know if you need anything else.
  10. Hi there. I've gone over and recovered your pokemon. It should be in the last slots of your PC. Could you check that for me please? Also, please use the Evolution and Deleveling Megathread in the future. Let me know if you need anything else.
  11. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  12. Hi there. Thank you for your patience. Your account has been unmerged. Please select the Blue server as your main server this time. Please do note that we will not be unmerging your account once again if you replicate this error. Below is a visual guide on how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if you have any further issues or if you’ve successfully gained your progress back.
  13. Hi there. Thank you for your patience. Your account has been unmerged. Please select the Blue server as your main server this time. Please do note that we will not be unmerging your account once again if you replicate this error. Below is a visual guide on how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if you have any further issues or if you’ve successfully gained your progress back.
  14. Hi there. Thank you for your patience. Your account has been unmerged. Please select the Blue server as your main server this time. Please do note that we will not be unmerging your account once again if you replicate this error. Below is a visual guide on how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if you have any further issues or if you’ve successfully gained your progress back.
  15. Hi there. Thank you for your patience. Your account has been unmerged. Please select the Blue server as your main server this time. Please do note that we will not be unmerging your account once again if you replicate this error. Below is a visual guide on how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if you have any further issues or if you’ve successfully gained your progress back.
  16. Glad to hear that your question has been answered. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  17. Hi there. Unfortunately it was caused by a bug in the past wherein the recent pokemon you caught would be set to the Kanto region. Nevertheless, glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  18. Hi there. The pokemon I've moved into your PC are Kanto pokemon, which means that they are locked until you beat the 8th gym in Johto. You are only allowed to use Johto pokemon in the Johto story, which is why you can't move them in your PC. Hope this clarifies things for you. Let me know if you need anything else.
  19. Hi there. Sorry for the inconvenience. I've gone over and moved both your pokemon into the last slots of your respective PCs. Could you please check that for me please? Let me know if you need anything else.
  20. Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! I've also gone over your progress and it seems as if you've played on the Yellow server, which is why your progress is now on the Gold server. You may simply log on the Gold server and should still have your items and continue your progress. Unfortunately you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Please stay tuned in #announcements of our Official PRO Discord for further announcements. Sorry for the inconvenience and I hope you understand! Let me know if you need anything else.
  21. Hi there. Sorry for the inconvenience. This was an issue caused by mismatched IDs for the clothing. Nevertheless, I'm pleased to inform you that a fix has been added into the game. Fashion Girl Emily in Celadon Mart 1 is able to exchange between Goth and Autumn Colored Clothes for free. This is so you can trade in your clothes and have them changed back to normal. Let me know if you need anything else.
  22. Hello there! Unfortunately you cannot change your username as of now due to the topic being closed. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference. Please stay tuned in #announcements of our Official PRO Discord for further announcements. Sorry for the inconvenience! Hope this helps and have a great day!
  23. Hi there. Your Soothe Bell has been recovered. Can you please have a check? Let me know if you need anything else and please be more careful in the future.
  24. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  25. Hi there. Sorry for the inconvenience. I've moved you to your last visited PC. Could you check that for me please?
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