Fluffles

Hi there. It seems as if you've already merged your account. If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Let me know if you need anything else.

Hi there. Sorry for the inconvenience. Could you please specify your issue further so I can help troubleshoot your problem? Nevertheless, it seems as if you're having trouble with the SS Anne Quest. You'll have to do the following in order to complete the quest. If you need further help with the Kanto story, feel free to check out our Kanto Walkthrough. Let me know if you need anything else.

Hi there. Sorry for the inconvenience. It seems as if you haven't battled one of the dogs. You can find them in the locations listed below. You must've gotten one of their seen data elsewhere, most likely from a battle. If you need further help with the quest, please check out our Legendary Megathread. - : Johto Safari Mountain Zone (You'll need Rock Smash to get to him) -: Tohjo Falls (You'll need Waterfall to get to him) - : Mt. Silver 3F If the dogs aren't at the locations, please take a screenshot of each location without the dogs there. With that, let me know if you need anything else.

Hi there. Unfortunately, there is no estimated time as to when future content or features will be added into PRO. Also, please take note that PRO Staff are simply volunteers and act in their own time. Please stay tuned in #announcements of our Official PRO Discord and in our Update Logs for further announcements. Let me know if you need anything else.

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Hope this helps and have a nice day!

Hi there. Could you please try the following? Let me know if you're still stuck. ▪︎ Try Alt+Tab ▪︎ Use an Escape Rope ▪︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter ▪︎ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ▪︎ Log out, and then back in ▪︎ Close the whole client and start PRO again

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! Please do note that your progress was on the Blue server, which you've already merged onto Silver and you also have progress on the Gold server. Unfortunately, you cannot merge your progress on Gold and Silver together. However, you can switch your progress on the servers when the topic is open. Unfortunately you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Please stay tuned in #announcements of our Official PRO Discord for further announcements. Let me know if you need anything else.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! Since you played on the Red Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. Let me know if you need further help.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Unfortunately, there is no estimated time as to when future content or features will be added into PRO. Do note PRO is also an MMO therefore things have been coded this way to maximize its purpose, which is to have you grind for most of your items. It is also the reason why most of the quests and storyline are more difficult than in the actual games. It's very unlikely that we add things into the game that defeats the purpose of this. Also, please take note that PRO Staff are simply volunteers and act in their own time. Please stay tuned in #announcements of our Official PRO Discord and in our Update Logs for further announcements. Let me know if you need anything else.

Hi there. Sorry for the inconvenience. I've gone over and checked your pokedex and it seems as if you've only gotten 14 pokemon native to the Johto region. The Johto pokemon that you have the caught data of are as follows: [spoiler=Johto Pokemon]Cyndaquil Cyndaquil Quilava Typhlosion Sentret Hoothoot Spinarak Crobat Sudowoodo Misdreavus Unown Pineco Houndour Houndoom Stantler With that, you'll need to get another pokemon native to the Johto region's caught data. Caught data is expressed by a pokeball icon on the pokemon in your pokedex. Seen data does not count as caught data. 152 to 251 are the pokedex numbers of the pokemon native to Johto. Hope this clarifies things for you. Let me know if you need anything else.

Hi there. Sorry for the inconvenience. You currently have an active appeal here. Please refrain from making multiple threads on the same topic. It is also good to note that bans are not performed without proper evidence. Please be patient as you wait for a staff member to respond. You may bump your thread every 24 hours. Do note that PRO Staff are simply volunteers and act in their own time. Furthermore, bans should not be discussed in this sub-forum. With all that said, I wish you the best of luck and will now be locking this thread.

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Hope this helps and have a nice day!

Hi there. The requirements to go to Trainer's Valley are as follows: ✻ Fought Red at Mount Silver. ✻ Completed Subway Quest. ✻ Caught data of 120 Kanto Pokemon. ✻ 38 Evolved Pokemon. Once you have all of the requirements, please do the following: Step 1: Go to the Saffron/Goldenrod Train Station. Step 2: Take the train for 5k. Step 3: Select the Trainer's Valley Option for an extra 10k. Once in Trainer's Valley, follow the steps here to get to the Unknown Place. If you need further help or visual aid, feel free to check the Trainer's Valley Guide. Please let me know if you have any further questions.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Sorry for the inconvenience. Your issue has already been resolved in your General Support post here. Please refrain from making multiple threads on the same topic. Next time, if you are stuck, please try the following first: ▪︎ Try Alt+Tab ▪︎ Use an Escape Rope ▪︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter ▪︎ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ▪︎ Log out, and then back in ▪︎ Close the whole client and start PRO again Nevertheless, as your issue is now resolved, I'll now lock this thread.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Sorry for the inconvenience. Could you please try to upload your screenshot so I can understand your issue better? You can refer to our Forum Images Guide for different ways to add an image on the forum. Nevertheless, please try to restart your router or internet connection and fully restart your client. If you're stuck in-game, please try the following: ▪︎ Try Alt+Tab ▪︎ Use an Escape Rope ▪︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter ▪︎ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ▪︎ Log out, and then back in ▪︎ Close the whole client and start PRO again Let me know if you need anything else.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. You are allowed to have two accounts on at the same time to trade between your accounts as long as you do not go over the 4 account rule. Hope this helps. Let me know if you have any further clarifications.

Hi there. Sorry for the inconvenience. It seems as if you have not gotten the Fog Badge yet. You'll need this to be able to Surf in Johto. Be sure to teach Surf to your pokemon first if you do not have a mount. If you need further help completing the Johto Story, please check out our Johto Walkthrough. Let me know if you need anything else.

Hi there. Sorry for the inconvenience. I've gone over your data and it seems as if you've merged your account correctly. You really only had a few minutes on Red. Perhaps you are talking about another account you had. Can you tell me if you remember having any alternate accounts and I can look into it for you? Looking forward to your response.

Hi there. Sorry for the inconvenience. Unfortunately, moves learned through evolution in the normal games aren't coded the same in PRO. Due to technical restraints, we can't allow your pokemon to evolve and learn at move together. We are aware of this issue and it's being addressed. However, there is no estimated time as to when it'll be fixed. Please stay tuned in #announcements of our Official PRO Discord and in our Update Logs for further announcements. Nevertheless, you can learn moves that would normally be learned through evolution at a Move Relearner. They can be found in the following locations: Kanto - Cerulean City; Saffron City; Tutor Heaven Johto - Goldenrod City; Blackthorn City Hoenn - Slateport City marketplace; Sootopolis City Sinnoh - Snowpoint City and Hearthome City Let me know if you need anything else.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!