New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Fluffles
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Option to delete account? Help please
Hi there. Unfortunately, you cannot delete your account. However, you can change the email on your account by logging into the Dashboard. If you have any further questions, please don't hesitate to ask. Let me know if you need further help.
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Account
Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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A pokemon gone from my party
Hi there. You must've mispelled the name. Nevertheless, glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Account
Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!
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I have been currently trade ban
Hi there. First of all, bans should not be discussed in this sub-forum. Despite this, you may make a thread under Discipline Appeals if you feel that this ban is unjust in any way. If you are trade banned, you may ask for the duration an the reason in your appeal. It is also good to note that bans are not performed without proper evidence. Please be patient as you wait for a staff member to respond. You may bump your thread every 24 hours. With all that said, I wish you the best of luck and will now be locking this thread.
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A pokemon gone from my party
Hi there. Your pokemon is infact not gone. It should be in your 40th/41st box. Can you please check this for me and verify this? If not, please attach a screenshot of both boxes.
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Map Sinnoh Bug
Hi there. Unfortunately, the Sinnoh map is bugged and we are aware of this issue. It has been forwarded to our developers and we are working on a fix. However, we are unable to give an estimated time as to when it will be fixed. Nevertheless, you can keep an eye out in our Update Logs and in #announcements of our Official PRO Discord. Hope this clarifies things for you. Sorry for the inconvenience.
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Can't switch some of my pokemon?
Hi there. They are most definitely Kanto pokemon as they are locked in your PC right now. They are also listed as Kanto on the database and in their pokemon information card. Therefore, they shall remain locked, like your other Kanto pokemon.
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I cant find my account
Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. You actually played on the Red server and not the Yellow server, so you'll have to merge your account by following the steps above. Hope this helps and have a great day!
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Logan pls pm me
Hi there. Please just state your issue in the proper sub-forum. We do not offer services in private. Sorry to disappoint you. Locked.
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Can't switch some of my pokemon?
Hi there. They're Kanto pokemon, so they're locked until you finish the 8th gym in Johto. Sorry for the inconvenience. Hope you understand. Let me know if you have any further questions.
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Pokemon party and pc problems. (SOLVED)
Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Pokemon party and pc problems. (SOLVED)
Hi there. Sorry for the inconvenience. I've moved the pokemon to your PC. Can you check that for me please?
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Can't switch some of my pokemon?
Hi there. Sorry for the inconvenience. I've moved the pokemon to your PC. Can you check this for me please? Looking forward to your response.
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Joguei meu Golurk lvl 100 fora sem querer o que eu faço?
Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Shiny stone bug on hoen excavation (Natural site)
Hi there. Please do note that you need to have certain amount of Discoveries in order to battle certain pokemon in a site. In this case, you need 3500 Discoveries. You can check your Discovery points with Gingery Jones in the Glacial Site. Hope this clarifies things for you. Let me know if you need further help.
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Joguei meu Golurk lvl 100 fora sem querer o que eu faço?
Hi there. I've recovered your pokemon. It should now be in the last slots of your PC. Could you check this for me please? Please make sure to use the Restore Pokemon Megathread in the future.
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Unable to obtain Rotom?
Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Unable to obtain Rotom?
Hi there. Unfortunately, you'll have to get Sinnoh Champion before you are able to get the free Rotom. You can get it in that same area by interacting with the rock. Sorry to disappoint you, but I hope you understand.
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Hello
Welcome to PRO! Hope you enjoy.
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I can not get a cut
Hi there. Can you please specify what guard you're stuck at? This is so I can help you further.
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Nederlands
Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!
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Change sex of my Heatran is possible?
Hi there. Unfortunately, we are unable to change the gender of your pokemon as we do not manipulate pokemon of players. Sorry for the inconvenience!
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Hannah bug for travel sinnoh
Hi there. Can you please give me a time you are free and timezone in GMT? I'll be able to help you in-game. Looking forward to your response.
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Parasect not able to learn spore from Move Relearner
Hi there. As stated previously, you'll have to first teach your parasect Stun Spore and the option to teach your Parasect Spore will appear. It is an issue with the Move relearner and we are still working on a fix. Sorry for the inconvenience.
