Juliph

You're Welcome. I am just glad to see my answer was of help to you! With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! Kind Regards, Juliph

Hi there, @Pokbear I would like to start off by saying sorry for the inconvenience that you are experiencing. To shed some light on your issue, I can confirm with a 100% accuracy that is not a bug. This is because Fire Type Pokémon cannot be burned. Flame Orb is: Since a Fire Type Pokémon cannot be burned, Flame Orb consequently did not active on your Flareon despite it having the guts ability. Now as for a solution I recommend using Toxic orb instead Flame Orb. Toxic Orbs works the same exact way as the Flame Orb but it inflicts a Poison Status instead of a Burned Status. I hope this answer helps! If you have anymore questions or concerns in regards to my answer please let me know here. Looking forward to your reply :) With Regards, Juliph

Hi there again, Unfortunately we cannot give you the money you lost due to the disconnection. When you were disconnected the game registered it as if you lost the battle and unfortunately you lose 5 percent of your total money when you lose a battle and blackout. Due to our Policy stated in the Common Issues Thread we cannot give you the money that you lost. If you have further questions please refer to the Common Issues Thread down below. Common Issue Thread Please let me know here if you have any other questions in regard to my answer above! Looking forward to your reply :) Deepest Regards, Juliph

Glad to hear. I will leave this thread open for you just in case you come across a solution and want to let me know here! In the meantime, this situation will be forward to the correct parties :) Kindest Regards, Juliph

Hi there, @Akhmadzaky0895 I am sorry for the inconvenience you are experiencing. Unfortunately once you start the Heatran Quest your Masterball and Rare Candies will be taken from you at the start of the Quest to ensure difficulty during the quest. After completing the Heatran Quest, you can talk to Buck inside Stark Mountain Main Cavern to get your Masterball and Rare Candy back. If you need further help with completing the Heatran Quest, feel free to check out the Legendary Megathread that I have linked down below Legendary Megathread Please let me know here if you have anymore questions or concerns in regard to my answer above. Looking forward to your reply :) Kindest Regards, Juliph

Hi there, @sarks I am sorry for the inconvenience you are experiencing. To address your issue down below I have a few possible ways that a Magnezone could have out sped your Salamence 1. Trickroom: With that being said, Is it possible that the move trick room was active? Since Magnezone is slower than your Salamence, Trickroom would allow it to go first while active. 2. Quick Claw: Quick Claw allows pokemon to occasionally move first. This is what possibly could have let Magnezone out speed your Salamence. I hope this helps! There wasn't a video so I am looking forward to further clarification from you :) Kindest Regards, Juliph

I am glad to hear I could clear things up for you! With that said I will now be locking this thread. If you have any more questions or concerns in regard to my answer please do not hesitate to create another thread and I will be happy to assist you :) Happy New Year, Juliph

Hi there, again As I said above rotom NO LONGER evolves in routes like it used to. You simply have to go in one of the following locations down below, interact with the boxes on that floor and choose the form of Rotom you prefer. PLEASE NOTE: That each Appliance corresponds to a different form of Rotom. They are as follows: Please follow what I have above. Kindest Regards, Juliph

Hi there, @nave420 I'm sorry for the inconvenience you are experiencing. Unfortunately, Rotom can no longer evolve in designated routes like it used to. Rotom now evolves by taking over certain appliances like in the real games. Below I have the locations names of where you can find boxes which contain different appliances for evolving your Rotom. You simply have to go in one of the following locations, interact with the boxes and choose the form of Rotom you prefer. PLEASE NOTE: That each Appliance corresponds to a different form of Rotom. They are as follows: I hope this helps you out. Please let me know here if you have anymore questions or concerns in regard to my answer above. Looking forward to your reply :) Kindest Regards, Juliph

Hi there, @zanderguy123 I would like to start off by saying sorry for the inconvenience you are experiencing. Unfortunately we cannot help you in this regard as the Liepard mount is currently an item that is not tradeable. However I am pleased to let you know that this issue has been forwarded to our content team and that they are working on making the Liepard mount tradeable in the near future I hope this clears somethings up for you. Please let me know here, if you have any more questions or concerns in regard to my answer above! Looking forward to your reply :) Kindest Regards, Juliph

I am glad to see I could clear things up! nonetheless have a great day & Happy New Years :) Kindest Regards, Juliph

Hi there, @zanderguy123 I am glad to see your issue has been resolved with that said I will now be locking this thread. If you have any more questions or concerns do not hesitate to create another thread and we will be happy to assist you :) Have a great day & Happy New Years! Kindest Regards, Juliph

Welcome! I would like to say you are more awesome :)

Welcome. Hope you enjoy the game :)

Hi there, [uSER=1759214]Stavertur[/uSER] I would like to say sorry for the inconvenience you are experiencing. Unfortunately we cannot handle this situation here as it requires some further investigation. If you could, can you please create Trade Report at the link down below. From there you can select the server you're on to create the report and a Staff member will help you. Please make sure you provide as much evidence as possible in regard to the situation, Such as the Pokemon traded and their levels. For more information please be sure to read How to Report. Report Center With that said I will now be locking this thread. If you have any more questions or concerns in regard to my answer please do not hesitate to create another thread and I will be happy to assist you :) Deepest Regards, Caliph

Hi there, [uSER=1980920]pokeyusufdnzkbk[/uSER] Sorry for the inconvenience you were experiencing. I am pleased to tell you that I have deleveled your Bellsprout to level 99. From there you can level it and have it evolve into Weepinbell and then use a Leaf stone to evolve it further into a Victreebel. If you have this problem again please use the Evolution & Deleveling Request Megathread and a staff member would help will assist you there as soon as possible. Please let me know if you need anything else! I am looking forward to your reply :) Kindest Regards, Caliph

Hi there, @thinhpb1905 I am sorry for the trouble, unfortunately if you do not either catch Manaphy regularly or catch it after defeating Nikola you may never have another chance to catch it. Currently there is no estimated time for when the event will end or if it will ever return in the future so as of now this event may be the only time you can ever catch it We cannot reset the cool down of your Nikola boss timer nor can we reset your Manaphy Questline. You will have to remain patient until your nikola boss timer is up For Future reference please Refrain from making double threads over the same topic. I hope this answer clears some things up for you. If you have any questions or concerns in regard to my answer please let me know here! Looking Forward to your reply. Deepest Regards, Caliph

Hi there, @linkaros I am glad to see that you are back on PRO! To answer your question, unfortunately there is no way to obtain or catch Darkrai as it was an exclusive for the PRO Halloween 2017. As far as it stands there is no estimated time for when the darkrai event will come back to PRO or if it ever will. It's unfortunate you missed it but as I said there is no way to obtain it. I hope this clears things up for you! Please let me know here if you have any more questions or concerns regarding my answer. Looking Forward to your reply :) Deepest Regards, Juliph

I am glad to hear your issue has been resolved. With that said I will now close this thread. If you have anymore questions or concerns do not hesitate to create another thread! I will be happy to assist you :) Kindest Regards, Caliph

Hi there, @Skilo I would like to say sorry for the inconvenience you experiencing. To address your issue, could please try the options that I have below for you ~ Try Alt+Tab ︎ ~ Use an Escape Rope ︎ ~ Try battling another player and losing, this should bring you back to your last visited Pokecenter ︎ ~ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ︎ ~ Log out, and then back in ︎ ~ Close the whole client and start PRO again Please let me know if any of those options options help you with you problem. Looking forward to your reply :) Kindest Regards, Caliph

Hi there again, I have unmerged your accounts. Please do the merger of accounts again on your Dashboard After merging again please let me know here if you encounter anymore problems. Looking Forward to your reply Kindest Regards, Caliph

Hi there, @xxLegendaryARES I would like to start off by saying sorry for the inconvenience that you are experiencing but currently there is no way for you to redo the Manaphy Quest. However, I am pleased to say that the developers are working on what might be a fix for everyone who didn't catch Manaphy due to loss of connection. The alternative will be fairly simple. All you have to do is fight and defeat the boss Nikola in the Unknown Place, Trainer's Valley to regain your chance at Manaphy. Down below I have added the full Trainers Valley Guide just in case you need more info. I also added our discord server below so you can join and get live announcements on when this fix will be out Trainer's Valley Guide PRO Official Discord If you have anymore questions or concerns about my answer above please let me know here! Looking forward to your reply :) Kindest Regards, Caliph

Hi there, @Oruva I am sorry the inconvenience you are experiencing. To shed some light on your question, currently there is no solution for this. Although there is not a solution for this right now, I would like you to rest assure that the Staff members are working really hard to find a solution for this. All I ask is that you please remain patient and give our staff members the time they need to provide a fix for this. For now I recommend joining the PRO Official Discord for live updates on when this will be fixed. If you have anymore questions or concerns about my answer above please let me know here! Looking forward to your reply :) Kindest Regards, Caliph

Hi there , @aunsparrow I am sorry for the inconvenience you are experiencing. After checking your account I see you have 9 Hours on Silver server but you have 17 hours on the Gold server. Are sure that you didn't want to log into gold server instead? or did you mistakenly choose red server as you man account when merging? Please let me know here for some clarification so we can address this issue correctly! Looking forward to your reply :) Kindest Regard, Caliph

Happy Holidays & Merry Christmas :)