Juliph

Ok, please me how it turns out :) Kindest Regards, Caliph

Hi there, @Rovin I am sorry for the inconveniences that you are experiencing. To address your issue, If you're on a Windows client, could please restart your client and have it update. If you're on Android or Mac with this issue, please download the latest client update at the link that I have down below PRO Client Download Please let me know here if you have any questions or concerns in regard to my answer! Looking forward to your reply :) Kindest Regards, Caliph

I am glad to hear your issue has been resolved. With that said I will now close this thread. If you have anymore questions or concerns do not hesitate to create another thread! I will be happy to assist you :) Kindest Regards, Caliph

Hi there, @MildPain I am sorry for the inconvenience you are experiencing. After looking into your account I found that you have owned a total of 8 tentacruel. With that said could you do me a favor and please provide me with some more info on this Tentacruel, So I can know which one I am looking to recover for you. I need the Tentacruel's - Nature - Level - Original trainer - IV totals I am looking forward to your reply :) Kindest Regards, Caliph

Hi there, @zsquirrel To answer your question, unfortunately the Move "Gravity" is not coded. In battle it may have say you have "used" the move but it will not take effect. For future reference, you can use the link below to find out if any move or ability is coded or not coded and coded incorrectly. List of broken moves and abilities in PRO I hope this answer helps you! If you have anymore questions or concerns please let me know here. Looking forward to your reply :) Kindest Regards, Caliph

Hi there again, I am glad your issue has been resolved, with that said I will now be locking this thread. If you have anymore questions or concerns do not hesitate to create another thread and I will be happy to assist you. Have a Great Day :) Kindest Regards, Caliph

Hi there, @Gurjant666 After you have collected all 32 badges and become the Sinnoh League Champion There are multiple things that you can do. You could catch all the legendaries that you possibly can. If you decide to go that route I have the Legendary Mega Thread down below. The thread will tell how to get all the available legendaries that PRO has to offer. Legendary Mega Thread Other options include but are not limited to I hope this answer helps you! With that said I will no lock this thread. If you have any other questions or concerns please do not hesitate to create another thread and I will be happy to assist you. Have a wonderful day :) Kindest Regards, Caliph

Hi there again :) Could you please try to restart and reset your router and internet connection? If that does not work, please check with the following questions and see if they can solve your problem. Looking forward to your reply! Deepest Regards, Caliph

Hi there, @rohanhalde100 I am sorry for the inconvenience you are experiencing. To address your issue could you please start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your system. Client Downloads After you are done downloading again try logging into the game regularly. Please let me know here if this fixes your problem. Looking forward to your reply :) Deepest Regards, Caliph

Hi there, @marowan21 I would like to say thank you for your patience. I am pleased to say that your Mew has been restored and should now be in your PC. With that said I will now be locking this thread. If you have anymore questions or concerns do not hesitate to create another thread and I will be happy to assist you. Have a Great Day :) Kindest Regards, Caliph

Hi there, @Altv Unfortunately this is not the correct place to request your trade. Down below I have the Evolution & Deleveling Request Megathread. There you can request your trade and a staff member will help you according to their time zone. You may also request Staff trade assistance in our PRO Official Discord Evolution & Deleveling Request Megathread For Future reference please refrain from creating double threads over the same topic. With that said I will now be locking this thread. If you have any questions or concerns do not hesitate to create another thread and i'll be happy to assist you :) Kindest regards, Caliph

Hi there, @Deadlyassassin I am sorry for the inconvenience you have been experiencing. To address your issue, could you please try the following solutions down below • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Mac Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please let me know if any of these solutions help fix your problem. I am looking forward to your reply :) Deepest Regards, Caliph

Welcome Back to PRO :)

Hi there, @turkishpoke I would like to start off by saying, sorry for the inconvenience you are experiencing. Unfortunately, there is not any other way to make a donation to receive in-game coins with real life money other than with PayPal. For future reference, quoted from Suggestions Sticky: However, there is another way for you to receive coins. You may purchase coins in-game in the form of a Coin Capsule (Which gives you 100 shop coins) from other players in the Trade Chat or you can use our Trade Sub-forums. You may also purchase Membership like this. You may find the benefits of Membership here. Please let me know if you have any further questions regarding my answer. Looking forward to you reply :) Deepest Regards, Caliph

Hi there, @PETTROL I would like to say sorry for the inconvenience you experiencing. To address your issue, could please try the options that I have below for you ~ Try Alt+Tab ︎ ~ Use an Escape Rope ︎ ~ Try battling another player and losing, this should bring you back to your last visited Pokecenter ︎ ~ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ︎ ~ Log out, and then back in ︎ ~ Close the whole client and start PRO again Please let me know if any of those options options help you with you problem. Looking forward to your reply :) I have also moved your thread into the correct sub-forum. Deepest Regards, Caliph

Hi there, @CarlosZ123 I would like to say sorry for the inconvenience that you are experiencing. To address your issue, could you start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your android's system. Client Downloads After re-downloading please log back into the game regularly and try talking in chat. Please let me know here if the problem does persist or if it was fixed. Looking forward to your reply :) Deepest Regards, Caliph

Hi there again As George said above, you will not be able to use non-attacking moves when you have the assault vest on your Pokemon. The Assault Vest Raise the Holders Special Defense by 50% but the drawback is the user can only use damaging moves. Consequently Since your Umbreon only knows status moves it resulted to struggle as its only options. If you need more info on the Assault Vest, I have it at the link down below Assault Vest Info With that said I will now be locking this thread, as we have figured out the cause of your issue. If you have any more questions or issues please do not hesitate to create another thread :) Deepest Regards, Caliph

Glad to hear your question has been answered. With that said I will now be locking this thread. If you have anymore questions please do not hesitate to create another thread :) Deepest Regards, Caliph

Hi there, @Jazlan94 To answer your question, while you are still in the Kanto region you will not be able to Buy and Trade Pokemon from the other regions until you have unlocked the region that said Pokemon you are trying to obtain is from. When you start off a new region you will not be able to obtain Pokemon from any other region beside the one you are until you have defeated all 8 gyms for that region(This does not apply to Kanto). Please note that when you go into a new region that your Pokemon from the previous region will be locked, so always take your useful items off of them before starting. Down below I wrote out how it works when you have a certain region unlocked for a clearer understanding: Just Kanto Unlocked -No Pokemon from other regions Kanto & Johto Unlocked - Just Johto native Pokemon until you defeat the 8 Johto gyms then, you can use Kanto & Johto Pokemon for the Pokemon League Kanto, Johto, & Hoenn Unlocked - Just Hoenn native Pokemon until you defeat the 8 Hoenn gyms then, you can use Kanto, Johto, & Hoenn Pokemon for the Pokemon League Kanto, Johto, Hoenn, & Sinnoh Unlocked - Just Sinnoh native Pokemon until you defeat the 8 gyms of Sinnoh then, you can use Kanto, Johto, & Hoenn, & Sinnoh Pokemon for the Pokemon League. I hope this answer helps you, please let me know if have anymore questions regarding my answer, Looking forward to your reply :) Deepest Regards, Caliph

Glad to hear your Issue has been resolved. With that said I will now be locking this thread. If you have anymore questions please do no hesitate to create another thread :) Deepest Regards, Caliph

Hi there, @marheaven Down below I have a picture list of all the pokemon that can spawn with an xmas version, Please Note that there is a 1/1000 chance of any of these Pokemon Spawns being the Xmas version. I also added a guide that covers everything over the Xmas Event this year just in case you needed it. [spoiler=Xmas List] XMAS Event Guide I hope this answer helps you. Please let me know if you any other questions regarding this situation! Looking forward to you response :) Deepest Regards, Caliph

I'm sorry for the inconvenience. Could you please tell me which is device that you use? (Windows 10/8/7 64bit/32bit, Mac...) Also, could you take a screenshot of the folder path of where you moved the client and a screenshot of all the files into the folder? Looking forward to your reply once more. :)

Hi there, @daniel9735500 Sorry for the inconvenience, To help you address your issue, could you start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your system. Client Downloads After you are done downloading again try logging into the game regularly. If you still are experiencing problems try the trouble shooting options down below: Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please let me know if any of these fixes your problem. Looking forward to your response :) Deepest Regards, Caliph

Hey there Again, Could you try Restarting your computer for me. If that fails to work please try the options below ~ Move all of the PRO client files into a separate new folder that is not directly in your drive ~ Also try running the program as the Administrator ~ Disabling your Firewall and Reinstalling Please let me know here again if any of the options above do or do not solve your problem. Looking forward to your next response.

Hi there, @TurboAdo1 Can you please try all of the following? Also, please link the patcher error text file you receive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please let me know if any of these fixes your problem. Looking forward to your response :) Deepest Regards, Caliph