Nezuko

Im glad to hear your issue has been solved. I will proceed to lock this thread, do not hesitate in create another post for futures issues. Have a great day, Nezuko

Greetings, @Dwight73 Sorry for the inconvenience. Indeed when the Birth Island went out all the Pokemon appear on the island will have H.A, but this was changed since a lot of the Pokemon what appear on the island doesnt need the H.A and a lot of players complained about this issue then the PRO Staff decided to put only the correctly and pvp viable abilities for the Pokemon. That would be why your goodra doesnt have the ability gooey and have hydration instead. As you can see in the discord post made by my Teammate MagicGuard explain when this was changed: I would like suggest you join our DISCORD SERVER to know when more of this changed are made, to know the upcoming updates or when maintenances will come. Have a great day, Nezuko

Greetings, @Aarc Sorry for the inconvenience. Time to time we open a thread called: Name Change, Account Reset and Server transfer, currently this thread is closed and doesnt take more requests so you would need to wait this thread gets open again to request a Server transfer. I would like suggest you have a look to the last thread oppened to know the requirements for the next time this thread gets open again you can check that thread HERE. I would like suggest you to join in our DISCORD SERVER to be informed of the upcoming updates or of when this thread can be oppened again. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @90sPKkid Sorry for the inconvenience. Some times when you unmerge your account the password gets changed, for that i would like suggest you change your password through our option of FORGOT PASSWORD to synchronince your passwords and be able to log again and play normally as before. I hope this have solved your issue. Have a great day, Nezuko

Greetings, @Marzelfritz Sorry for the inconvenience. As i could see using our tools you're missing one of the spirits, to make you easier find it i will provide you a screenshot of the location: As you can see where my character is looking would be where is the last spirit you need to talk to finish that part of the quest. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @better2002 Sorry for the inconvenience. Yes, you would need a paypal account to donate to the game because currently is the only donation methode we have linked to the game. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Im glad to hear your issue has been solved. i will proceed to lock this thread. Please, do not hesitate in create another post for futures doubts/issues, i will be glad to help you. Have a great day, Nezuko

Greetings, @1golen312 I have deleveled your sneasel to level 98, now you can try the procedure i posted above to evolve your sneasel to weavile. Have a great day, Nezuko

Greetings, @NeonPurpleHaze Sorry for the inconvenience. We have located the bug and it has been fixed, with this fix we have added the tokens of the TM to your account again so you would be able to go to the prize vendor and buy this tm again. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @Milo002 Sorry for the inconvenience I would like inform you that is a weird bug and we can not have the security of this bug really happened, i hope you understand it but unfortunately we can not recover your masterball. Once again sorry but i hope you understand we can not give items without proof of this type of bugs. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @Mymo Sorry for the inconvenience. You're right, you completed all the requirements, for this i would like suggest you go to the your house in hoenn and talk to the TV again and then latios will appear and you will have to find it to finish the quest. I hope this have clarified your doubts, Have a great day, Nezuko

Greetings, @SenemTR Sorry for the inconvenience. if you have access to the dashboard and in gold server i would like suggest you to change your password to synchronice the passwords and be able to log in silver. Do this change of password through the option forgot password to access there just click HERE. And please, remember to dont tag staff members to get a faster reply, they are volunteers, this mean they only can work in their staff duties in their free time. I hope you understand it. I will be waitting your reply. Have a great day, Nezuko

Greetings, @ChuckNovice Sorry for the inconvenience and on the delay for the response. Thanks for the report i have forward it to our Developers and they will do all they can for fix this visual bug. Have a great day, Nezuko

Greetings, @NeonPurpleHaze Sorry for the inconvenience. As i could see using our tools you already have a TM - Shadow Ball in your bag, can be this the TM you was looking for? I will be waitting your reply. Have a great day, Nezuko

Greetings, @LucaZar Sorry for the inconvenience. As you can see in the dialogue of the NPC it ways you can go back to hoenn through the boat of Vermilion City. You have to go back to Vermilion City, go to the Dock and talk with the sailor next to the boat, this one will ask you where you want go to Olivine City or Lilycove City it will cost a price of 5.000 pokedollars I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @Rose9413 Sorry for the inconvenience. Indeed is a bug from the Halloween quest, i would like suggest you do a request in the megathread we made for those users who lost their items for this quest, if you dont know where is or you cant find it just click HERE. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @1golen312 Sorry for the inconvenience. Yes, indeed is a bug, this bug is related the happiness of the pokemon. I would like suggest you let your pokemon gets defeat by a wild pokemon to make his happiness decrease, then log out for a couple seconds, log in again revive it and try to evolve it again. I will be waitting your reply. Have a great day, Nezuko

Greetings, @onlinegamerz Sorry for the inconvenience. This is a problem regarding the happiness of the pokemon. I would like suggest you to let your pokemon gets defeat by a wild pokemon to make his happiness decrease, log out for a couple seconds, then log in revive it and then level up it again to make it evolve. I will be waitting your reply. Have a great day, Nezuko

Greetings, @Bisharp07 Sorry for the inconvenience. Indeed is a bug from the Halloween quest, i would like suggest you do a request in the megathread we made for those users who lost their items for this quest, if you dont know where is or you cant find it just click HERE. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @edwinjardim and @Darkking Sorry for the inconvenience. Indeed is a bug from the Halloween quest, i would like suggest you do a request in the megathread we made for those users who lost their items for this quest, if you dont know where is or you cant find it just click HERE. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @AnuragTheBeast Sorry for the inconvenience. Indeed is a bug from the Halloween quest, i would like suggest you do a request in the megathread we made for those users who lost their items for this quest, if you dont know where is or you cant find it just click HERE. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @niwra29 Sorry for the inconvenience. Unfortunately we can not reset the cooldown of the boss Urahara because would be unfair for those users who got said no when they got a disconnection of the server or the server crashed. i hope you understand it. Please, do not hesitate in ask if you continue having doubts, i will be glad to help you. Have a great day, Nezuko

Saludos, @agusc Lo sentimos por el inconveniente. Me gustaría preguntarle si obtuvo ayuda con su problema. Si no la obtuvo me gustaría informarle de que esta permitido el uso de dos clientes abiertos al mismo tiempo con diferentes cuentas siempre y cuando no se haga pvp en ellas simultaneamente. Si no puede proceder a este método me gustaría que me dijese un período de tiempo en el cual se encuentre conectado para ayudarle. Ejemplo: de 17:00-20:00 (gmt +9) Estaré esperando su respuesta. Que tenga un buen día, Nezuko

Greetings, @Heirafer Sorry for the inconvenience. Unfortunately we can not reset your account, this is because time to time we open a thread for those users who want get a Rename, Server transfer or Reset of account. For this i would like suggest you join our official DISCORD SERVER to be informed of the upcoming updates or when this thread will get open again. If you just want get reset and you dont mind the account you can create another account to start the game again, but please keep in mind you only can have up to 4 accounts and each account must have a different email of the other accounts. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @trachanh0404 Sorry for the inconvenience. I have recovered your Kirlia, it will appear on one of your last boxes of your pc. Remember next time do this request through our Recover pokemon Megathread, if you dont know where is or you cant find it just click HERE. Since your issue has been solved i will proceed to lock this thread. Please, do not hesitate in create another post for futures doubts/issues, i will be glad to help you. Have a great day, Nezuko