Nezuko

Greetings, @Pokearmyhindi Sorry for the inconvenience. As i could see your venusaur is invalid for the quest, and you will need to get a new one because the one you already have is too old and would be invalid. I hope this have helped you. Have a great day, Nezuko

Greetings, @DarkVoli Sorry for the inconvenience. Sometimes the servers crash and it kicks everyone from it, when this happens sometimes some users get rolledback and lose part of their progress on this process, i hope you understand it and i would like you see this quote:

Greetings, @Ahir Sorry for the inconvenience. if you caught a pokemon what already passed the level of evolution you would only need to level up, after level up the evolution window will appear. I hope this have helped you. Have a great day, Nezuko

Greetings, @benrobot04 Sorry for the inconvenience. On our DASHBOARD we have an option where you can server transfer one time each month for free, if you would like to transfer before this time comes up you will need to pay 100 coins. I hope this have helped you. Have a great day, Nezuko

Greetings, @omarciny2000 Sorry for the inconvenience. It wasnt only you, the server crashed and kicked all the servers, the server is up already and you should be able to log in again. For futures crashes/maintenances or etc i would like to suggest you join our DISCORD SERVER to have more information. Have a great day, Nezuko

Greetings, @notliodm Sorry for the inconvenience. I have recovered your parasect it should be in one of your last boxes. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @popoboom Sorry for the inconvenience. The problem got fixed and you should be able to get into Test Server. Have a great day, Nezuko

Greetings, @cauam Sorry for the inconvenience. Unfortunately we can not de-evolve pokemon due to technical restrictions with the tools, the same comes with the iv's, gender, nature or ability of the pokemon, i hope you understand it and if we couldnt would be unfair do it just for you and not for the other users what got the same problem and got a reject on their requests for the same thing. I hope you understand it. have a great day, Nezuko

Greetings, @Eltio87 Sorry for the inconvenience. I would like to ask you which pokemon is and the ID of the pokemon to be able to de-level the pokemon I will be waitting for your reply. Have a great day, Nezuko

Greetings, @polegadas Sorry for the inconvenience. if you lost to a NPC of the sinnoh quest you should be able to get back to hoenn region through the ship on vermilion's Dock or walking to jhoto and going to hoenn through Nap island and after that just go back to the NPC. I hope this have solved your issue. Have a great day, Nezuko

Greetings, @XDzin Sorry for the inconvenience. The lend option is being fixed by our Developers the fastest they can and it should be soon back, i hope you understand it. Have a great day, Nezuko

Greetings, @ashniel Sorry for the inconvenience. When you're not the champion of the region you cant use other region pokemon, for that you cant use your kanto pokemon on jhoto region, but when you get the elite 4 of jhoto you will can use them for defeat the elite 4. I hope this have helped you. have a great day, Nezuko

Greetings, @Dragoxxfire Sorry for the inconvenience. i have recovered your timburr, it should appear on one of your last boxes. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @ashniel Sorry for the inconvenience. i would like to ask you if you changed of region recently, for example you went to jhoto for first time or etc... I will be waitting for your reply. Have a great day, Nezuko

Greetings, @vArK Sorry for the inconvenience. As i could see you deleted your Weavile, i have recovered and should be on the last boxes of your pc. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @Lefteris33 sorry for the inconvenience. To get the free rerroll ticket on Kyurem quest you need to defeat kyurem on the first try, as i could see you got defeat twice or more times and for that you didnt get any reward. I hope this have solved your doubt. Have a great day, Nezuko

Saludos, @Jolvier200 lo sentimos por el inconveniente. La quest hacia Sinnoh fue cambiada por una nueva, a si que lamentandolo mucho tendrá que completar la nueva quest para poder avanzar a Sinnoh, puedes echarle un vistazo a esta guia dando click AQUI. Que tenga un buen día, Nezuko

Greetings, @BabyIHateYou Sorry for the inconvenience. Each time you beat the Guardian of suicune you have a 16,6% of appear, you have a 100% garanteed of appear when you defeat the boss three times and select the option of appear suicune. I hope this have helped you. Have a great day, Nezuko

Greetings, @Vampyre Sorry for the inconvenience. Unfortunately due to technical restrictions we cant change the gender, iv's, nature or abilities of the pokemons of users, i hope you understand it. Have a great day, Nezuko

Greetings, @reVProdiigy Sorry for the inconvenience. Im glad to communicate you that you didnt lose anything, as i could see you have another account called: Prodiigy, maybe you got confused, on that account you have 366 hours of gameplay on gold server. I hope this have helped you. Have a great day, Nezuko

Greetings, @capecafe Sorry for the inconvenience. The quest to go to sinnoh got changed and you have to do a different steps, you can have a look to THIS guide to complete the quest. Have a great day, Nezuko

Saludos @Fedesio lo sentimos por el inconveniente. Le he bajado dos niveles a los dos pokemon, porfavor antes de volver subirles de nivel, haga que sus dos pokemon sean debilitados en una pelea contra un pokemon salvaje, esto hara que su felicidad baje y se des-buggee el pokemon y puedan volver a evolucionar, despues de que sean derrotados salgase del juego 1 minuto y vuelva a conectarse, vaya al pokecenter mas cercano y revivalos ahi, entonces al subir de nivel volverá a aparecer la ventana para evolucionarlos. Que tenga un buen día, Nezuko

Greetings, @Yashashwi200 Sorry for the inconvenience. Unfortunately from our tools we can not reset the cooldown of bosses, aand would be unfair for users who lost their progress because of crashing if we would refund you after we didn't refund them. I hope you understand it. If you would like more information please have a look to this quote: If after the crash the cooldown of the boss didn't get reset, despite it being reworked in python, that is caused by the fact that the server didn't experience a normal crash but instead kicked first all the player and then crashed. So for this the cooldown of the boss didnt get reset. But the Developers are already looking in to this to make the servers more stable, this is not an easy job so it can take a little to solve this problem. I hope you understand it. Ensuring a proper connection might help as well to minimize the loss of your progress. Therefore, you may try as well the following options in case you're experiencing frequent connection issues: Call your internet provider to ask if their internet try to kick PRO. Troubleshoot your Hardware. Opt for a wired connection if you're using a wireless connection Turn off Bandwidth-Hogging Plugins and Apps. Try a new DNS Server. If you would like have more information about when the servers will go under maintenance, restart or etc... Join in our DISCORD SERVER to know when all this will happen, before this events happen you will have always a tag in #announcements. If the server went off without a tag or reason was a server crash or it was your net, for that you can check the servers status in #bot-commands using the command ^up. Please, do not hesitate if you have more doubts, i will be glad to help you. Have a great day. Nezuko

Greeings, @stavd Sorry for the inconvenience. Unfortunately in this type of cases we cant do anything, this are bugs with pvp related, i would like to inform you that our developers are working to do a battle rework were this type of bugs will be completly disappear, but we dont have any eta of when can come, if you would like more information please have a look to this THREAD. Regarding the rating we cant do anything for it or refound it, would be unfair for those others users what got the same bug and lost rating i hope you understand it. Have a great day, Nezuko

Greetings, @sakthivel Sorry for the inconvenience. i would like to ask you if you cant invite through the command or through the option doing right click on the user and inviting him. I will be waitting for your reply. Have a great day, Nezuko