Nezuko

Greetings, @reverron Sorry for the inconvenience. As i could see using our tools you lost vs kyurem once, lose vs kyurem means you lose the opportunity to get that free reroll but you get 50 xmas tokens as reward for bring joey to home with his mom. I hope this have claririfed your doubts. Have a great day, Nezuko

Greetings, @Vithu96 Sorry for the inconvenience. To reroll the iv's of kyurem you dont have to click on the reroll, you have to talk with the mentalist in Vermilion city, is a NPC what makes reroll the iv's of your legendary pokemons or change the nature if you have a nature reroll. I hope you have clarified your doubts. Have a great day, Nezuko

Greetings, @ArieSlinger Sorry for the inconvenience. As i could see using our tools you lost vs kyurem once, lose vs kyurem means you lose the opportunity to get that free reroll but you get 50 xmas tokens as reward for bring joey to home with his mom. I hope this have claririfed your doubts. Have a great day, Nezuko

Saludos @BRAHIAM88 Lo sentimos por el inconveniente. Como pude comprobar através de nuestras herramientas perdiste una vez contra Kyurem, al perder contra el pierdes la oportunidad de obtener 1 reroll ticket y 50xmas tokens, pero si lo derrotas en el siguiente intento consigues las 50 xmas tokens, por eso no lograste conseguirlo. Espero que esto haya solucionado sus dudas. Que tenga un buen dia, Nezuko

Greetings, @leanone Greetings, @Voldis4 Sorry for the inconvenience. As i could see using our tools you lost vs kyurem more, lose vs kyurem means you lose the opportunity to get that free reroll and for that you didnt get any reward for defeat him I hope this have claririfed your doubts. Have a great day, Nezuko

Greetings, @itof Sorry for the inconvenience. Since you dindnt provide the username where you made the quest i would like communicate you if you lose vs kyurem once you lose the opportunity of get that free reroll, and instead of that you get 50 xmas tokens but if you lose twice or more you dont get any reward for the quest. I hope this have clarified your doubts. Have a great day, Nezuko

Saludos, @FabiojouYT Lo sentimos por el inconveniente. Como pude comprobar através de nuestras herramientas perdiste una vez contra Kyurem, al perder contra el pierdes la oportunidad de obtener 1 reroll ticket y 50xmas tokens, pero si lo derrotas en el siguiente intento consigues las 50 xmas tokens, por eso no lograste conseguirlo. Espero que esto haya solucionado sus dudas. Que tenga un buen dia, Nezuko

Greetings, @DeschEinRobbe Sorry for the inconvenience. As i could see using our tools you lost vs kyurem once, lose vs kyurem means you lose the opportunity to get that free reroll but you get 50 xmas tokens as reward for bring joey to home with his mom. I hope this have claririfed your doubts. Have a great day, Nezuko

Greetings, @Voldis4 Sorry for the inconvenience. As i could see using our tools you lost vs kyurem once, lose vs kyurem means you lose the opportunity to get that free reroll but you get 50 xmas tokens as reward for bring joey to home with his mom. I hope this have claririfed your doubts. Have a great day, Nezuko

Saludos, @Gazzotti Lo sentimos por el inconveniente. Como pude comprobar por sus variables atraves de nuestras herramientas he podido comprobar que perdiste contra kyurem una vez, al perder contra el pierdes la possibilidad de conseguir un reroll y obtuviste 50 xmas tokens. Espero que esto haya solucionado sus dudas. Que tenga un buen día, Nezuko

Greetings, @Miguel2019 Sorry for the inconvenience. I have deleveled your larvesta to level 99. Since your issue has been solved i will proceed to close this thread. Have a great day, Nezuko

Greetings, @ddlake Sorry for the inconvenience. The only way to transfer coins from an account to another account is via Capsule coin, the cost of this item is 100 coins on the Coin Shop. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @Zaftx Sorry for the inconvenience. Unfortunately from our tools we can not reset the cooldown of the bug catching area, and would be unfair for users who lost their progress because of crashing if we would refund you after we didn't refund them. I hope you understand it. If you would like more information please have a look to this quote: If after the crash the cooldown of the bug catching area didn't get reset, despite it being reworked in python, that is caused by the fact that the server didn't experience a normal crash but instead kicked first all the player and then crashed. So for this the cooldown of the bug catching area didnt get reset. But the Developers are already looking in to this to make the servers more stable, this is not an easy job so it can take a little to solve this problem. I hope you understand it. Ensuring a proper connection might help as well to minimize the loss of your progress. Therefore, you may try as well the following options in case you're experiencing frequent connection issues: Call your internet provider to ask if their internet try to kick PRO. Troubleshoot your Hardware. Opt for a wired connection if you're using a wireless connection Turn off Bandwidth-Hogging Plugins and Apps. Try a new DNS Server. If you would like have more information about when the servers will go under maintenance, restart or etc... Join in our DISCORD SERVER to know when all this will happen, before this events happen you will have always a tag in #announcements. If the server went off without a tag or reason was a server crash or it was your net, for that you can check the servers status in #bot-commands using the command ^up. Please, do not hesitate if you have more doubts. Have a great day, Nezuko

Greetings, @windyhan343 Sorry for the inconvenience. Unfortunately from our tools we can not reset the cooldown of bosses, aand would be unfair for users who lost their progress because of crashing if we would refund you after we didn't refund them. I hope you understand it. If you would like more information please have a look to this quote: If after the crash the cooldown of the boss didn't get reset, despite it being reworked in python, that is caused by the fact that the server didn't experience a normal crash but instead kicked first all the player and then crashed. So for this the cooldown of the boss didnt get reset. But the Developers are already looking in to this to make the servers more stable, this is not an easy job so it can take a little to solve this problem. I hope you understand it. Ensuring a proper connection might help as well to minimize the loss of your progress. Therefore, you may try as well the following options in case you're experiencing frequent connection issues: Call your internet provider to ask if their internet try to kick PRO. Troubleshoot your Hardware. Opt for a wired connection if you're using a wireless connection Turn off Bandwidth-Hogging Plugins and Apps. Try a new DNS Server. If you would like have more information about when the servers will go under maintenance, restart or etc... Join in our DISCORD SERVER to know when all this will happen, before this events happen you will have always a tag in #announcements. If the server went off without a tag or reason was a server crash or it was your net, for that you can check the servers status in #bot-commands using the command ^up. Please, do not hesitate in ask if you continue having doubts. Have a great day, Nezuko

Greetings, @ddlake Sorry for the inconvenience. When the thread of Change username, server transfer gets open you can request a reset of your account. Unfortunately this thread is closed, if you would like be notified of when this thread gets open again please join our DISCORD SERVER to be informed of when it can be opened again. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @ddlake Sorry for the inconvenience. If you change the email you have in the actual account for another one you can use the email you just changed in a new account. Yes, you can change the email the times you want. There is no way to delete an account, if you would like stop play on that account because you have another one or etc we can proceed to permaban that account till you appeal to recover it. If you change your username will be available for everyone so if a new user want that username can take it. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @FlowSG Sorry for the inconvenience. I would like suggest you reset your password through our option FORGOT PASSWORD to synchronice your passwords and be able to log in again. I will be waitting your reply. Have a great day, Nezuko

Greetings, @MizKun I have moved your hitmonlee to your pc. I hope this have solved your issue. Have a great day, Nezuko

Greetings, @ddlake Sorry for the inconvenience. No any progress you have made before in the game will be deleted when Unova gets released. It will be like the other regions, your pokemon will be locked in your PC till you finish the region. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, [uSER=2560253]@haikalfikryy[/uSER] Sorry for the inconvenience. I have recovered your greninja. Remember the next time do the request in our RESTORE POKEMON MEGATHREAD. Since your issue has been solved i will proceed to lock this thread. Please, do not hesitate in create a new post for futures issues/doubts. Have a great day, Nezuko

Greetings, @MizKun Your pokemons will be locked till you finish the Sinnoh region since your pokemon are from Kanto. Your arcanine is already on the PC, tell me when you have a Sinnoh pokemon in your team to move hitmonlee to your pc, keep in mind you will can not move those pokemon till you finish Sinnoh, same in the team. I will be waitting your reply. Have a great day, Nezuko

Greetings, @onlinegamerz Sorry for the inconvenience. Is not a bug, other of the requirements for those fossils is have at least 360 hours of playtime, as i could see you have 284 hours of playtime. Do not hesitate in ask if you continue having doubts. Have a great day, Nezuko

Greetings, @MizKun Sorry for the inconvenience. I have moved your arcanine to your Box, when you get to the nearest pokecenter and you take a sinnoh pokemon inform me and i will move your hitmonlee. Regarding your second account, time to time we open a thread to transfer your account with all your progress to the other server, Gold to silver and vice versa. Currently that thread is close and we can not transfer you, i would like suggest you join our DISCORD SERVER to be notified of when this thread gets open again. I will be waitting your reply. Have a great day, Nezuko

Greetings, @Bnyk Sorry for the inconvenience. Welcome back to pro, can you please reset your password through the option FORGOT PASSWORD to synchronice your passwords? As i could see you have 81 hours of playtime on silver server and a lot of pokemon. I will be waitting your reply. Have a great day, Nezuko

Greetings, @ThikckAvocado Sorry for the inconvenience. As i could see using our tools you already used that membership in october and conclouded the: 2019-11-03 07:03:13. I hope this have clarified your doubts. Have a great day, Nezuko