Contrary

Hello @Eaglit , I teleported you to your last visited Pokecenter. Hope this solved your issue. Kind regards, Contrary

Hello @Beldum, I am sorry for the caused inconvenience. I have spoken with a member of the content team and it seems that they have fixed the issue. The grandma should be there now. Hope this solves your issue, let me know. Have a good day! Kind regards, Contrary

Hello, As I said before we have given the mini ms to every player that had a account created at that exact moment, also I would like to remind you that it was almost 1 year ago players got these Medaillons as compensation. We don't transfer these items from one server to another, it's a untradeable compensation you got a year ago, sorry. Hope you understand. Kind regards, Contrary

Hello @pedrohzo, Yes, I can tell you indeed! You got that mini MS medaillon as a compensation of the servers being down back in the days. Everyone got one of those mini ms on all the account they started (gold and silver). You've probably used the one you had in silver already and don't remember it anymore, because those were given a long time ago. I hope this answered your question. Kind regards, Contrary

Hello @Ayuwoki, I'm sorry for the inconvenience. Currently there is a lending bug where you won't receive the returned pokemon right away. You will get them back eventually, it just takes a little longer (can't say exactly how long). Please be patient with your friend in the meanwhile. It will return. I hope this answered your question. Have a nice day. Kind regards, Contrary

Hello @pedrohzo, I would like to inform you that we don't switch items from one server to another for these kind of purposes. There has to be a really good reason before we would do something like that. I hope I informed you enough. Have a good day! Kind regards, Contrary

Ah great to hear! I will let the thread open in case you find more difficulties along the way of finishing this thread. Just ask them. Kind regards, Contrary

Hello @Vithu96, You can find the remote controller (only if you defeat all Team Magma/Aqua members) of the electrial barrier here : That one should open the electric barrier. Let me know if it worked (or not). Kind regards, Contrary

Hello @Subhransugudi, I would like to inform you that you need 71+ evolutions for the Mew quest, something you currently lack (checked in tools). You can get more information regards the quest in the Legendary thread. Hope this cleared up some for you. Good luck! Kind regards, Contrary

Hello @Ceroo, I'm sorry for the inconvenience. Currently there is a lending bug where you won't receive the returned pokemon right away. You will get them back eventually, it just takes a little longer (can't say exactly how long). Please be patient with your friend in the meanwhile. It will return. Have a nice day. Kind regards, Contrary

Hello @windyhan343, I believe it shows the Ninjask prompt first when you want to evolve it then it will give you the Shedinja along with it (only if you have free space in your party). You have to press yes, it's designed that you get both with a single Nincada. Hope this explained it for you. Please ask if you still have question. Kind regards, Contrary

Hello @IcePlazar, That's kinda weird, our tools doesn't show you owning a Hoothoot. Did the issue get solved? If not please delete the game and reinstall, since the issue might be a client related bug. Let me know if it worked. Looking forward to hear from you. Kind regards, Contrary

Hello @Vithu96, I would like to inform you if you've been to New Mauville previously then you will have already interacted with Wattson and the magma & aqua leaders and therefore they will not be there. Have you done the "go to sinnoh" quest? Can you enter into New Mauville and if so are the electric barriers up? This guide is the hoenn teleport guide, it gives step by step instructions on what to do. Could you follow that guide and tell me where you cannot go any further with screenshots to show where and how you're stuck. If you get to a point in the guide and nothing is there (like the team leaders and Wattson) continue on as you may have done that part in the past and not realized it. Looking forward to hear from you. Have a good day! Kind regards, Contrary

Hello, I have deleveled your Kirlia. Please in the future post your request in the deleveling megathread. Have a good day! Thread locked as resolved. Kind regards, Contrary

Hello @fatPandA, I am sorry for the caused inconvenience. Could you please tell me what windows version you are using and if your device is 32 or 64 bits. Looking forward to hear from you. Kind regards, Contrary

Hello @SHAILESHzzzz. I would like to inform you that this isn't the place you will get an answer on that question. Please make a thread in the discipline appeals and a staff member will reply to it. Hope this informed you. Will lock this thread now, since it has no use. Have a good day! Kind regards, Contrary

Locked as resolved.

Hello @SilverAge, I would like to inform you that it's indeed a bug and @Norex explained it right. The item from last game that got tricked onto the Pokemon will remain in the upcoming game. It's just a visual bug though and developers are aware of it. Will most likely be fixed in the future PvP revamp. I hope this answered your question. Have a good day! Kind regards, Contrary

Hello @Fardad. I'm sorry for the inconvenience. Could you please try to follow the listed procedure below and tell me if it solves your issue: Delete/Uninstall the old client of PRO and delete all the remaining files Totally disable your antivirus and firewall Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk Run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Also, in case it should work, remember to re-activate your antivirus and firewall and add an exception to the PROClient folder. Let me know if it worked or not. Kind regards, Contrary

Hello, I am sorry for the caused inconvenience. I would like to inform you that we are experiencing some host issues at the moment, this was announced in PRO's Offical discord. We will announce it their again when it's back up, so you can merge your account. I hope this informed you well. Kind regards, Contrary

Hello @iceman010, I am sorry for the caused inconvenience. It shows that message at the loader, because we are experiencing some host issues at the moment. It is nothing bad. I hope this answered your question. Have a good day! Kind regards, Contrary

Hello @HamdaelsDad, I am sorry for the caused inconvenience. I would like to inform you that registration is currently down, this was announced in PRO's Offical discord. We will announce it their again when it's back up. I hope this informed you well. Kind regards, Contrary

Hello @enrike98, I am sorry for the caused inconvenience. I would like to inform you that registration is currently down, this was announced in PRO's Offical discord. We will announce it their again when it's back up. I hope this informed you well. Kind regards, Contrary

Hello, I teleported you to your last visited Pokecenter. I hope that your issue got solved now. Kind regards, Contrary

Hello @huuphat0209, Did you recently do the Heatran quest? Because the quest takes all your rare candies of from you. Once you finished it you can talk with Buck at the Stark mountain, he will give them back. Looking forward to hear from you. Have a good day! Kind regards, Contrary